This article has been created to help you by showing you how to remove the Amazon Assistant virus from Google Chrome and Windows.
Malware researchers have reported the Amazon Assistant app to still be roaming around the web, pretending to be the legitimate browser extension supported by Amazon. The application may display adds, change your web browser’s settings and perform other activities on your computer, without your consent, making it potentially unwanted. If you see advertisements by the suspicious Amazon Assistant app, recommendations are to uninstall it immediately.
Threat Summary
| Name | Amazon Assistant |
| Type | Potentially Unwanted Program |
| Short Description | Aims to display various advertisements that generate profit to it’s developers via pay-per-click or other schemes. |
| Symptoms | You may see banners, ads, pop-ups and other unwanted content which may slow down your computer. |
| Distribution Method | Via bundled installers, fake setups or via other PUP that has already been installed on your PC. |
| Detection Tool |
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Malware Removal Tool
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User Experience | Join Our Forum to Discuss Amazon Assistant. |
Amazon Assistant “Virus” – Spread
In order for this app to be slithered into your computer, you may have installed a free program that is bundled. Such programs are often available online on software providing websites. They are also often bundled with third-party installers, like the one of the fake Amazon Assistant browser extension. It may be concealed somewhere in the “Advanced” or “Custom” installation options of your web browser, concealed in the form of a free extra added to your current installation.
Amazon Assistant “Virus” – More Information
After becoming affected with the Amazon Assistant “virus”, the fake app may be added as a browser extension to your web browser. This may result in the app, changing some of your web browser’s settings, like allowing it to display different ads and run processes in the background.
One of the activities that may be performed by the Amazon Assistant “virus” is to employ cookies on your web browser. Such technologies may track different information from your PC, like:
- Online search history.
- Browsing history.
- Online clicks.
- Most visited websites.
Such information may be used by the application to automatically generate you advertisements to various suspicious websites, that are not well-known and in most cases may not be certified. These websites may come to you in a variety of ads, like:
- Pop-ups.
- Browser banners.
- Redirects.
- Highlighted text on a website you are visiting often.
The advertisements displayed by the Amazon Assistant “virus” may be dangerous to your computer in several different ways, like:
- Redirect you to phishing sites that may steal information.
- Lead you to scamming websites that may ask you to call a fake tech support number.
- Transfer you via multiple redirects to a malicious site that may infect your computer with malware.
Unlike the actual Amazon Assistant browser extension, some of the third-party websites to which the fake Amazon Assistant app may lead you to may be dangerous for your computer, experts strongly advise removing this potentially intrusive app.
Remove Fake Amazon Assistant “Virus” from Your Pc
In order to remove the fake Amazon Assistant virus, recommendations are to follow the removal instructions, shown down below. They are specifically created in order to best help you delete this software either manually or automatically. Be advised that you should perform the removal manually only if you have some experience with removing such applications, so that they do not appear again. Otherwise, security experts strongly advise using an advanced anti-malware software, which will ensure much faster removal of this unwanted app from your computer plus future protection against any threats and intrusive software as well.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
Follow Me:
- Guide 1: How to Remove Amazon Assistant from Windows.
- Guide 2: Get rid of Amazon Assistant from Mac OS X.
- Guide 3: Remove Amazon Assistant from Google Chrome.
- Guide 4: Erase Amazon Assistant from Mozilla Firefox.
- Guide 5: Uninstall Amazon Assistant from Microsoft Edge.
- Guide 6: Remove Amazon Assistant from Safari.
- Guide 7: Eliminate Amazon Assistant from Internet Explorer.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
How to Remove Amazon Assistant from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Amazon Assistant
Step 2: Uninstall Amazon Assistant and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 3: Clean any registries, created by Amazon Assistant on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Amazon Assistant there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Get rid of Amazon Assistant from Mac OS X.
Step 1: Uninstall Amazon Assistant and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Amazon Assistant via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove Amazon Assistant from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Erase Amazon Assistant from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Uninstall Amazon Assistant from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove Amazon Assistant from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Amazon Assistant will be removed.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Eliminate Amazon Assistant from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
I keep getting an error that says windows installer cannot be run in safe mode.