Amazon E-Mail Scam – How to Remove It

Amazon E-Mail Scam – How to Remove It

This article has been created to help explain what is the Amazon E-Mail Scam how you can fully remove it from your computer and stop the adware and pop-ups that cause such scam pages to appear on your PC or Mac.

Reports indicate that there is a new type of e-mail phishing scam, that is spreading via Amazon. The scam aims to trick victims via e-mail that their password is compromised and they need to change it in order to secure it. One of those e-mails even states “Your Amazon password has changed” and aims to get victims to visit a specifically crafted Amazon Website where they are to type in their password to login. Doing this, will result in the criminals gaining access to the victims’ Amazon accounts and start shopping on their behalf immediately. If you have received such e-mails, read this article to understand what may be causing them and how you can secure your computer and block such e-mails in the future as well.

Threat Summary

NameAmazon E-Mail Scams
TypeBrowser Hijacker
Short DescriptionAims to modify the settings on your web browser in order to get it to cause browser redirects and display different advertisements.
SymptomsYour web browser begins to display various types of online advertisements, which results in slowing down of your PC.
Distribution MethodBundled downloads. Web pages which may advertise it.
Detection Tool See If Your System Has Been Affected by Amazon E-Mail Scams


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Amazon E-Mail Scams.

Amazon E-mail Phishing Scam – Distribution

The password phishing scam portraying Amazon login may come via a variety of ways, but what is common between them is that they are all spread via e-mail spam messages. These messages often tend to be sent massively by using a pre-set e-mail list of targets. The e-mails could also be faked to spoof actual amazon support e-mails whichr are used by the retailer. This is done with specific software, which copies the layout of the legitimate e-mail and the e-mail’s sender id. The hackers will also steal Amazon images and even go to the extent to manipulate security certificates.

Be advised that if you see e-mails that include your information and pose as Amazon, you should be very careful, since the crooks may have extracted your e-mail as a result of a program that may be using technologies to track your activities on your PC. Usually such programs turn out to be Adware or

Browser Hijacker software that uses cookies to see what sites you visit and what you type online and this is one way for the scammers to find yours and other people’s e-mails.

Amaon E-Mail Scam – More Information

The phishing e-mail scam of Amazon was recently reported to perform multiple different activities on the computers of victims, all of which begin with a convincing message. According to one victim, nicknamed yankees, the message reported is the following:

I received the following email from Amazon and discovered my password had been changed. I needed to re-set via email. Anyone gotten this? I can’t see how. I’m not a dummy who would get phished and I never use anything other than my home or work computers.

Hello, \ At Amazon we take your security and privacy seriously. As part of our routine monitoring, we discovered that your email address and password may have been compromised. For your security, we have assigned a temporary password to your account because you may have been subject to a “phishing” scam. \ Here’s how phishing works: \ A scam artist sends an email, which is designed to look like it came from a reputable company such as a bank, financial institution, or retailer like, but is in fact a forgery. These emails direct you to a website that looks remarkably similar to the reputable company’s website, where you are asked to provide account information such as your email address and password. Since that website is actually controlled by the phisher, they get the information you entered. \ Go to to read more about ways to protect yourself from phishing. \ To reset your password, click “Your Account” at the top of any page on On the Sign In page, click the “Forgot Your Password?” link to reach the Password Assistance page. \ After you enter your email or mobile phone number, you will receive an email message containing a personalized link. Click the link from the email and follow the directions provided. \ Your new password will be effective immediately. \ You can also enable Amazon’s Two-Step Verification, a feature that adds an extra layer of security to your account. In addition to entering your password, Two-Step Verification requires you to enter a unique security code during sign in. To learn more about Two-Step Verification, go to Help, go to Managing Your Account, and click More in Managing Your Account, and then click More under Account Settings. \ Sincerely, \

The emails were reported( to contain web links that lead to a fake Amazon log-in web page, which looks identical to the actual login:

Not only this, but some users report that even if they login, the site may have asked them to enter their new password:

Once of the victims has reported that the criminals have begun to shop for items, like Amazon Gift Cards and other items that are hard to track by authorities. The Amazon victims who have suffered from the scam and alerted the authorities have reported that they received e-mails about purchases they haven’t made, which is quite alarming.

Amazon users have been the targets of a lot of different types of scams out there, with a lot of phishing scams being offering Amazon Gift Cards, Rewards, Surprises and other stuff.

So far, the following types of Amazon E-Mail Scams were reported to be currently active:

  • Amazon Order Confirmation E-Mail scam.
  • Amazon Shopping Experience Reward.
  • Amazon Order Notification.
  • Amazon Please Respond E-Mail Scam.
  • Amazon Prime Membership E-Mail Scam.
  • Amazon Please Respond E-mail Scam.
  • Amazon E-Mail Awesome Gift Scam.

More about these types of scams and others can be seen in our report underneath:

Related: Remove Amazon Phishing Scams — How to Identify Them and Protect Yourself

Remove Amazon E-Mail Scam and Secure Your Computer

Since one way these scammers find your information could be via malware or adware apps with trackers. We suggest that you secure your computer and your privacy by looking for and removing any adware or viruses from your device, using the instructions we have provided below. They are created to best assist you in removing these viruses either manually or automatically from your computer. The most preferred way to do a removal is automatically with the aid of an advanced anti-malware software. This program’s primary purpose is to automatically scan your computer and detect any software that might be compromising it’s security as a result of you visiting such Amazon phishing sites.


Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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