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.hello Virus File (WickrMe Ransomware) – Remove It

.hello file extension is placed on all of your files? .hello Virus File is also known as WickrMe ransomware which locks files on a computer and demands money to be paid as a ransom for unlocking them.

.hello virus ransomware WickrMe image

WickrMe Ransomware (.hello Virus File)

The WickrMe ransomware is a dangerous threat that distinguishes itself from other viruses by using a different blackmail approach. It is distributed by using the same distribution tactics as other viruses of this category and it will encrypt user’s data with a strong cipher. It is not known which hacking group is responsible for its development. It is expected that further additions to its functions will be added. One main difference between it and other threats of this category is communication to the hacker operators can be done via an instant messaging client, as opposed to emails.

.hello virus Summary

Name .hello virus
File Extension .hello
Type Ransomware, Cryptovirus
Short Description The ransomware encrypts files on your computer system and demands a ransom to be paid to allegedly recover them.
Symptoms The WickrMe ransomware will encrypt your files by appending the .hello extension to them.
Ransom Demanding Note Readme!!!.txt
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss .hello virus.

.hello Virus File – How Did It Infect My Computer?

The .hello extension WickrMe ransomware infection is a non-ordinary threat that has recently been captured in an ongoing attack campaign. It is a virus infection that differentiates itself from the rest of its category by having an unusual hacker contact method, evident from the ransom note it produces. The extension it applies in its current release is a generic word (“hello” is used by various ransomware families), however, it is labeled as unique for this particular ransomware family (dubbed as “WickrMe”). At this moment there is no information available about the hacking group responsible for its creation. We can only confirm that the attacks do not target a specific region.

At this time we can only state that the threat can be delivered by using common distribution techniques. This includes the use of small virus-bearing executables, more complex payload carriers, and script delivery via web content. The small virus executables are delivered through interaction with various hacker-controlled sites, file-sharing networks, online media, and other places from where malware data can be obtained. The key tactic that is used by the criminals is to use covert identities and social manipulation techniques. This is done by using fake or stolen identities and post links to the virus files on popular social media platforms, communities, and places from where various files can be downloaded from.

The virus carriers are described as macro-infected documents that are created in the most popular formats used by end-users. When they are opened by them a prompt will appear asking for the built-in code to be run. The script’s execution will lead to the .hello virus deployment in the background. The alternative to this is the creation of the so-called application bundle installers. These are installers of popular programs that are commonly downloaded from the Internet: creativity suites, office programs, productivity software, system utilities, and even computer games. They are made by modifying the original files and adding in the necessary virus code.

At the start of the .hello WIckrMe ransomware infections, different kinds of actions can occur. Depending on the configuration of the launched virus version this can include any of the following malicious operations:

  • System Changes — Modifications to the core operating system can occur. They can be edits to the Windows Registry, key configuration values, and application settings. This can have different consequences, including performance issues, the inability to run certain services, and data loss.
  • Persistent Installation — The .hello WickrMe virus infection can be deployed to the target systems by changing important values. The virus will then start every time the machine is powered on and may also disable security software from removing it.
  • Additional Malware Deployment — These virus infections can be used to install other malware to the already-compromised machines. This is particularly useful when the advanced infection is planned. Examples of such can be Trojans — they will effectively allow the hackers to take over control of the machines, steal users’ data, and other dangerous actions.

When everything has finished running in the prescribed order the actual encryption operation will begin, this is what defines the ransomware infection type. A strong cipher will be used to process target file types, examples are the following: documents, backups, archives, multimedia files, databases, and etc.. They will be locked and made inaccessible to the users. To the victim files the .hello extension will be applied. In folders where there are victim files, a ransomware note will be created.

The .hello virus file should be removed as soon as detected to prevent any additional damage.

Remove .hello Virus File

If your computer got infected with the .hello Virus File, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

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Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove .hello virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .hello virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .hello virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .hello virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .hello virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .hello virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .hello virus.

Ransomware infections and .hello virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of .hello virus from Mac OS X.


Step 1: Uninstall .hello virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .hello virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .hello virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .hello virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .hello virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .hello virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for .hello virus:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by .hello virus.

Ransomware infections and .hello virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.hello virus FAQ

What is .hello virus ransomware and how does it work?

.hello virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .hello virus ransomware infect my computer?

Via several ways..hello virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .hello virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..hello virus files?

You can't. At this point the ..hello virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..hello virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .hello virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..hello virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..hello virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .hello virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .hello virus ransomware and then remove it without causing any additional harm to your important ..hello virus files.

Also, keep in mind that viruses like .hello virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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