THREAT REMOVAL

“We have noticed POPUP ADS or SECURITY ISSUES” Scam – How to Remove It

This article has been created in order to help explain how to remove the “We have noticed POPUP ADS or SECURITY ISSUES” tech support scam asking you to call 1-(833)-880-0974 scamming number from your PC.

New tech support scam aiming to convince victims to believe their computers have been compromised and call the number 1-(833)-880-0974 has been detected by security experts. The scam aims to be spread via suspicious websites that may cause browser redirects via JavaScript or via having a potentially unwanted program installed on your computer which is displaying different forms of advertisement content. If you see the “We have noticed POPUP ADS or SECURITY ISSUES” scam on you computer, we recommend that you read the following article. It will help you learn how to remove this scam from your computer and teach you how to protect yourself against future intrusions.

Threat Summary

Name“We have noticed POPUP ADS or SECURITY ISSUES” Scam
TypeTech Support Scam
Short DescriptionUses scareware tactics to get you to call a fake Microsoft-wannabe tech support number.
SymptomsYour web browser may be locked with a message that cannot be closed in usual manner and advertises to call 1-(833)-880-0974 or other scamming numbers.
Distribution MethodUnwanted software causing browser redirects or suspicious Websites which may advertise it’s URL.
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss “We have noticed POPUP ADS or SECURITY ISSUES” Scam.

1-(833)-880-0974 Scam – How Did I Get It

The scam, related to the 1-(833)-880-0974 number is believed to mainly originate from set of URLs that should be flagged from most web browsers. These URLs are believed to be opened unknowingly on victims computers as a result of a browser redirection in it. These types of web browser redirect may be caused either by suspicious websites that may have JavaScript causing the scamming URL to open as you open the site or they may be caused as a result of you having a PUP (Potentially Unwanted Program) installed unknowingly on your computer. Such PUPs are often spread as a result of downloading bundled software setups. Bundling is often the act of including seemingly legitimate “helper” apps as “free extras” in the installer of free programs you may have downloaded from suspicious third-party software providing websites. These sites usually bundle those freeware applications with other software in order to make money via advertising it. However, the problem with these bundled apps is that often users tend to miss out the programs added alongside the installation process, since they are hidden in the “Advanced” or “Custom” installation modes and cannot easily be opted out from. This is why it is important to thoroughly check all of the programs you install, especially if you have downloaded them from torrent sites or other freeware download sites you know nothing about.

“We have noticed POPUP ADS or SECURITY ISSUES” – More Information

Once the victim has been affected by the software or website causing these pop-ups to appear, they may immediately lock up the web browser with a message, similar to the following:

Dear {Your Internet Provider’s name} Customer,

We have noticed excessive POPUP ADS or SECURITY ISSUES on your Windows 7 computer!
It could be because of a possible MALWARE or SPYWARE download.
CALL CERTIFIED MICROSOFT SUPPORT: 1 (833) 880-0974 (Toll Free) NOW

We have gone through the process of checking up on the tech support number 1-(833)-880-0974 and some users have reported to call the number and be greeted by scammers, pretending to be the official Internet Providers. The scammers reportedly used scareware tactics in order to get victims to pay a lot of money to fix a virus problem on their computers that does not exist.

The scammers also have another web page, in association with the tech support number, pretending to originate from Microsoft, which further confuses the user. The message has a live chat on which a fake Microsoft employee aims to convince that your Antivirus program is out of date and your computer is performing slow and needs to be fixed.

If you fall victim to such a scam do not call the number or believe anything they are saying. And since most PUPs tend to spread these types of pop-ups since the scammers are often the same people who pay adware authors to display their advertisements. This is why it is strongly recommended that you detect and remove such software, since it’s files are likely on your computer, especially if you see other types of advertisements on your PC in the forms of:

  • Pop-ups.
  • Web browser redirects.
  • Online banners.
  • Ad-supported search results.

Remove The “We have noticed excessive POPUP ADS or SECURITY ISSUES” Scam

In order to make sure that this tech support scam is removed from your computer system, you can use either the manual or automatic removal instructions underneath this article. They have been created in order to best help you delete any software that might be associated with the “We have noticed excessive POPUP ADS or SECURITY ISSUES” scam. If manual removal is not according to your preferences, we recommend that you follow the automatic removal instructions underneath this article and download an advanced anti-malware software which can ensure that your PC is protected against such types of intrusive web pages and software in the future as well.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove “We have noticed POPUP ADS or SECURITY ISSUES” Scam from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove “We have noticed POPUP ADS or SECURITY ISSUES” Scam

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall “We have noticed POPUP ADS or SECURITY ISSUES” Scam and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by “We have noticed POPUP ADS or SECURITY ISSUES” Scam on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by “We have noticed POPUP ADS or SECURITY ISSUES” Scam there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for “We have noticed POPUP ADS or SECURITY ISSUES” Scam with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of “We have noticed POPUP ADS or SECURITY ISSUES” Scam from Mac OS X.


Step 1: Uninstall “We have noticed POPUP ADS or SECURITY ISSUES” Scam and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to “We have noticed POPUP ADS or SECURITY ISSUES” Scam:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to “We have noticed POPUP ADS or SECURITY ISSUES” Scam. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to “We have noticed POPUP ADS or SECURITY ISSUES” Scam. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove “We have noticed POPUP ADS or SECURITY ISSUES” Scam via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as “We have noticed POPUP ADS or SECURITY ISSUES” Scam. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove “We have noticed POPUP ADS or SECURITY ISSUES” Scam from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase “We have noticed POPUP ADS or SECURITY ISSUES” Scam from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall “We have noticed POPUP ADS or SECURITY ISSUES” Scam from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove “We have noticed POPUP ADS or SECURITY ISSUES” Scam from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the “We have noticed POPUP ADS or SECURITY ISSUES” Scam will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate “We have noticed POPUP ADS or SECURITY ISSUES” Scam from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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