Remove Applesupportofficial.com (Popup Adware Virus)
THREAT REMOVAL

Remove Applesupportofficial.com (Popup Adware Virus)

Are you receiving annoying pop-up alerts and messages coming from Applesupportofficial.com? if so, you should be extra careful as this is yet another tech-support scam.

Applesupportofficial.com is a bogus and potentially malicious domain which generates fake virus warnings associated with a tech support scam. Fake warnings in the form of pop-up alerts promote supposedly toll-free phone numbers that belong to tech support services. Needless to say, these pop-ups should not be trusted.

In this case, the scammers behind Applesupportofficial.com claim that the user’s Mac has been compromised by a “Popup Adware Virus” which has been generating “popup ads” and “security issues”. The truth is that the warning itself is adware, and it has nothing to do with the actual Apple company, as this is just another scareware scam that pushes the potential victim towards interacting with the scammers.

Continue reading to learn what steps to take to rid your system of the “Popup Adware Virus” alert.

Threat Summary

NameApplesupportofficial.com
TypeTech Support Scam
Short DescriptionA tech support scam targeted at macOS users that tries to trick you into thinking your system has been infected by a “popup adware virus”.
SymptomsPop-ups and redirects, fake virus warnings, browser slow-downs are also possible. In some cases, the affected browser can be locked.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects
Detection Tool See If Your System Has Been Affected by Applesupportofficial.com

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User ExperienceJoin Our Forum to Discuss Applesupportofficial.com.

Applesupportofficial.com Scam Virus – Distribution

The Applesupportofficial.com scam could have been triggered by visiting a suspicious website and clicking on an ad. This is the primary method scammers employ to spread their scareware messages across the Web.

Another distribution method requires the download of a freeware program which may have been bundled with adware. Adware is designed to generate unwanted pop-ups, and this behavior is typical for tech-support scams, too. Freeware applications are often regarded as PUPs (potentially unwanted programs) and could also be spreading this sort of scam. You should be aware that suspicious software could cause the scareware messages to pop up in your browsers. Websites for free downloads usually come with third-party installations and bundled software packages. That is why they are generally unsafe, and you should be extra careful before downloading anything from such pages.

Applesupportofficial.com Scam Virus – Details

The Applesupportofficial.com is generating fake virus warnings. One of these messages reads the following:

Dear Apple Customer,
You have been redirected to Apple Support page because your Mac is infected with Popup Adware Virus due to download’s from untrusted source.
We have noticed excessive POPUP ADS or SECURITY ISSUES on your Mac computer!
It could be because of a possible MALWARE or SPYWARE download.
CHAT NOW WITH APPLE SUPPORT
Please note your CASE ID is: [numbers and letters] HIGHLY RECOMMENDED : CONTACT NOW

As visible by this message, this time the scamemrs are not promoting a telephone line but a support chat. Of course, chatting with scammers is highly dangerous and should not be done. If you get in touch with the scammers, they may trick you into providing remote control over your system to plant malware or spyware.

Note that this is not the only fake tech support scam against Macs. Here is a list of several others (which are all currently circling the web, so beware):

Remove “AppleCare Protection Plan” Scam Virus

If you want to remove the cause of Applesupportofficial.com, we recommend that you use a specific anti-malware program. The main purpose of such a program is to scan your system and terminate the files displaying malicious behavior as well as remove any malicious code in your repositories. Lastly, with a specific anti-malware program, your Mac will have a better protection against scams and malware.

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Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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