THREAT REMOVAL

Pushwhy.com Redirect “Virus” – How to Remove It

This article has been created in order to explain what is the pushwhy.com browser hijacker and how you can remove it from Google Chrome, Firefox, Internet Explorer or Edge Browsers.

A new browser redirection virus has been reported by victims to be causing major browsing problems on the computers it has been installed on. The pushwhy.com “virus” is what many refer to as a browser hijacker – it “hijacks” your browser, changes it’s home page and adds registries and many files on your computer, that make this program very hard to delete. On top of that the pushwhy.com is part of the Pokki adware family of PUPs (Potentially Unwanted Programs), whose main goal is to show victimised computers a lot of advertisements and even cause browser redirects to websites that are unfamiliar and may turn out to be outright malicious. If you have problems with the Pushwhy.com adware, we strongly suggest that you read this article thoroughly.

Threat Summary

NamePushwhy.com Redirect "Virus"
TypeBrowser Hijacker
Short DescriptionAims to modify the settings on your web browser in order to get it to cause browser redirects and display different advertisements.
SymptomsYour web browser begins to display various types of online advertisements, which results in slowing down of your PC.
Distribution MethodBundled downloads. Web pages which may advertise it.
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss Pushwhy.com Redirect "Virus".

Pushwhy.com PUP – How Did I Get It

There are two main methods that may be used when it comes down to how Pushwhy.com spreads on victims’ computers. The software may be replicated as a result of software bundling, which means that it may be included as a seemingly useful program, like a Start Menu or other form of program in the installers of another free apps you may have downloaded from the web. In addition to this, the Pushwhy.com “virus” may also come as a result of Pokki Start Menu app being installed along the installation of another program. The program may be added in an install prompt which may appear in the “Custom” installation option, like the image below shows:

In addition to this, the program may be downloaded from Pokki’s website, where it can be directly added to your computer:

Another way via which you may have started seeing the Pushwhy.com web page on your browser is if you have other adware on your computer that may have downloaded and installed it without your permission. Usually such adware programs tend to obtain administrator-like privileges and then use those privileges to perform series of unwanted activities on the computers of victims. The outcome of this is often slow computer, which freezes at times and is cramped up with ads and browser extensions.

Pushwhy.com “Virus” – Activity and More Information

When Pushwhy.com browser hijacker is added on your computer, the domain may display a pop-up that may ask you if you want to accept any

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push notifications. The main domain itself pushwhy.com may return nothing, but if it is combined with a custom URL caused by the Pokki adware running on your computer, you may be asked to allow or not allow notifications:

When the user accepts those notifications, the program may immediately begin to cause browser redirections on the browser. So far, the affected web browsers are among the following:

  • Mozilla Firefox.
  • Google Chrome.
  • Microsoft Edge.
  • Internet Explorer.

Once accepted, the push notifications may lead to tons of web pages for online betting, online shopping and other sites you may never heard of before. The ads may also resemble legitimate and big websites, like

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Ray-Ban,
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Nike and other big brand names to trick victims to make a purchase via a fake, phishing page.

The main types of ads that may be caused as a results of PushWhy.com redirects, could be:

  • Pop-ups.
  • Browser redirects.
  • Banners to be taken over on the sites you visit.
  • Hidden buttons to cause redirects once you click on something you thought was a button of the site you have visited.
  • Direct pop-ups showing up even if you are not using your browser.

The worst part about it is that PushWhy.com and other similar domains to it (pushnice.comSentand pushgaga.com) are labelled as insecure, as we have already checked:

This means that your connection to the site itself is not encrypted, making it open for hackers to use cookies and other tracking technologies to track your information. Your every online move may be tracked, more specifically:

  • The sites you visit.
  • The places you click on.
  • Your online browsing history and bookmarks.
  • Your search history on Google.
  • Your downloaded files.
  • What you type while on your browser.
  • Saved passwords and logins on your browser.
  • Saved financial information on your browser.

This is one more reason to consider removing the PushWhy.com – related software that may currently be residing on your computer. And what is more, the Pushwhy.com virus is also believed to be related to Pokki adware as users have already reported it. And Pokki is well known for having suspicious privacy policy practices that may result in the aggregation of different types of data from the computers their software is installed on:

In addition to this, the PushWhy.com may also establish connection with several different hosts, according to recent Hybrid Analysis report:

  • 188.72.213.138 – URL SOLUTIONS INC.
  • 93.184.220.29 – MarkMonitor, Inc.
  • 88.85.66.235

If you have seen PushWhy on an affected computer, blocking those hosts in your firewall is also a good idea, after removing this unwanted software Is also a good idea.

Permanent Removal Steps for Pushwhy.com Redirect “Virus”

If you want to remove Pushwhy.com redirect from your computer, we strongly advise you to follow the removal instructions underneath this article. They have been created with the main idea to help you remove this browser hijacker either manually or automatically from your browser and machine.

If manual removal is what you want, then the first two removal methods are for you. However, for maximum effectiveness in removing Pushwhy.com redirect “virus”, we recommend that you follow the removal instructions that are underneath this article. They have been created with the main idea to help you delete this virus from any place it may reside. However, since such unwanted programs often leave behind files that are undesirable or the programs themselves are hard to delete, it is recommended to take a more professional and automatic approach. One such recommended removal method is to use a powerful anti-malware software. Such program guarantees to be able t remove this software from your computer automatically.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Pushwhy.com Redirect "Virus" from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Pushwhy.com Redirect "Virus"

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Pushwhy.com Redirect "Virus" and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Pushwhy.com Redirect "Virus" on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Pushwhy.com Redirect "Virus" there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Pushwhy.com Redirect "Virus" with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Pushwhy.com Redirect "Virus" from Mac OS X.


Step 1: Uninstall Pushwhy.com Redirect "Virus" and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Pushwhy.com Redirect "Virus":

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Pushwhy.com Redirect "Virus". If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Pushwhy.com Redirect "Virus". Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Pushwhy.com Redirect "Virus" via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Pushwhy.com Redirect "Virus". If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Pushwhy.com Redirect "Virus" from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Pushwhy.com Redirect "Virus" from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Pushwhy.com Redirect "Virus" from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Pushwhy.com Redirect "Virus" from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Pushwhy.com Redirect "Virus" will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Pushwhy.com Redirect "Virus" from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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