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Remove QkG Ransomware – Restore Encrypted Files

https://cdn.sensorstechforum.com/wp-content/uploads/2017/11/qkg-ransom-note-sensorstechforum.png

This article aims to show you how to remove QkG ransomware entirely from the infected PC and how to restore encrypted files.

QkG ransomware strain has been recently detected by security researchers. An infection with QkG ransomware leads to encryption of all word files stored on the host. The threat is reported to use the XOR encryption for corruption of target files and is believed to be under development. After encryption, all encrypted files remain with unchanged names and extensions. How they can be recognized is by a ransom note that appears when an opening is initiated. The creators of QkG ransomware demand a ransom payment in Bitcoins for file decryption.

Threat Summary

Name QkG
Type Ransomware, Cryptovirus
Short Description The ransomware encrypts files on your computer and demands a ransom.
Symptoms The ransomware will encrypt your DOC and DOCX files making them inaccessible. It will then drop a ransom note and open it automatically.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss QkG.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

QkG Ransomware – Spread Techniques

One of the most common ways for distribution of ransomware payloads is spam email messages. They usually contain file attachments that carry out the malicious code or present links to a corrupted web page. In order to make users more prone to interact with the infected elements, as this results in an infection with QkG ransomware, crooks spoof the email address and the sender’s name. Usually, they pose as representatives of popular and trustworthy businesses, governmental institutions, websites, etc.

At this point, the QkG ransomware is known to be exclusively distributed via corrupted Microsoft Office documents that have malicious macros embedded in them. What triggers the infection is the button “Enable Editing” that appears at the top of the document. It enables the execution of the malicious macro scripts attached to the document and that lead to infection with QkG ransomware.

EnableEditing button word qkG ransomware attack stf

QkG Ransomware – Technical Insight

When the QkG crypto virus’ payload penetrates the system, it may initiate a download of additional malicious files from its C2 server or create a few itself. The folders that are often used by ransomware threats to store their files are:

  • %AppData%
  • %Temp%
  • %Roaming%
  • %Common%
  • %System32%

Once QkG ransomware establishes its files on the system it triggers a consequence of processes to fulfill the attack to its end. As a result, it may access the Windows Registry to modify the values in specific keys. These keys are usually the Run and RunOnce as they control the performance of all currently running processes. The ransomware may use them to open its ransom note and set its payload to start automatically on each Windows load.

Furthermore, it is possible that QkG crypto virus will run the command line below to delete all Shadow Volume copies stored on the PC:

→vssadmin.exe delete shadows /all /Quiet

QkG Ransomware – Encryption Process

QkG ransomware employs the XOR cipher algorithm to encrypt all files that have the DOC and DOCX extensions. Security researchers report that the QkG ransomware is designed to encipher Microsoft Word files only. So all files that store audio records, videos, presentations, projects, spreadsheets, databases, and images are likely to work correctly after the infection. However, the QkG Ransomware is under development, and it is possible that its creators will release a new variant that targets other file formats.

What happens with encrypted files is that their original content becomes inaccessible. Unlike other data locker ransomware, QkG does not change the names and the extension of the corrupted files but appends a ransom note to them. So each encrypted file displays the following ransom note once it is opened:

qkg-ransom-note-sensorstechforum

And it reads:

I’m QkG@PTM17! by TNA@MHT-TT2
Send $300 to BTC Address: 14zA1NdTgtesLWZxtysLQQtsuKzjFbpydg
Contact Email: ***
7800320014003400580036001700380068003000

The hacker with a nickname QkG@PTM17! demands a ransom of $300 in Bitcoins for data decryption solution. If you fall a victim of the QkG ransomware, be advised to avoid funding criminals’ vicious activities by paying them the ransom. Better try to deal with the problem by yourself. Some of the possible ways are described in the instructions at the end of this article. Any negotiations with criminals are also better to be restricted.

Remove QkG Ransomware and Decrypt Files

In case of infection with QkG ransomware, you have delete it as soon as possible. The removal guide below aims to help all infected users to get rid of the threat. We have listed two approaches – manual and automatic. Both of them include a detailed description of all actions that should be fulfilled at each step. Have in mind that QkG ransomware has a complex code which makes it manual removal a hard task and some leftovers may remain on the PC. For maximum efficiency security researchers recommend scanning the machine with an advanced anti-malware that will catch all malicious files and objects so you can then remove them with a few mouse clicks.

Don’t forget to back up all encrypted files on an external drive and then try to recover them via alternative data recovery solutions.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for QkG with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall QkG and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by QkG on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by QkG there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove QkG

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by QkG.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and QkG aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


QkG-FAQ

What is QkG Ransomware?

QkG is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does QkG Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does QkG Infect?

Via several ways.QkG Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of QkG is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .QkG files?

You can't without a decryptor. At this point, the .QkG files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .QkG files successfully, then do not despair, because this virus is still new.

Can I Restore ".QkG" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .QkG files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of QkG Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate QkG ransomware and then remove it without causing any additional harm to your important .QkG files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can QkG Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the QkG Research

The content we publish on SensorsTechForum.com, this QkG how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the QkG ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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