THREAT REMOVAL

Remove Download Offer Effectively

“Download Offer” is a Potentially Unwanted Program (PUP) that after being installed on a computer will attach itself to a browser, and could display numerous ads, popups, banners, potentially malicious message boxes and etc. The user may be redirected to unwanted sites and may be shown different commercial content.

NameDownload Offer
TypeAdware, PUP
Short DescriptionWhenever the user is browsing the internet, many advertisements of potentially malicious sites are displayed.
SymptomsThe user may have installed the application without his approval. Advertisements and popups are displayed while browsing.
Distribution MethodBundling, Freeware installers, Browser Extension
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by malware
User ExperienceJoin our forum to follow the discussion about Download Offer

IMG_1-download-offer-official-site

Download Offer – How Did I Get It?

The “Download Offer” PUP most often gets into your computer through third-party installers. It can sneak into your computer without your consent, by concealing itself in freeware installations and bundled packages. In these packages, additional components for installation are not always disclosed properly, and people get tricked into installing potentially unwanted programs such as “Download Offer”. Sometimes that can be avoided by clicking on the “Advanced” or “Custom” option in an installation setup to see what, exactly, will be installed.

Other ways of getting infected are by opening spam emails and downloading e-mail attachments, or by clicking on various ads and banners containing malicious content which may also add a browser extension.

Download Offer – More About It

“Download Offer” is classified as adware. When it is installed on your computer, it may change different browser settings, such as the search engine, and may also install a browser extension. It does that in order to provide you with sponsored results and lots of commercial content you haven’t actually approved of.

The official site of the PUP, contains a simple picture of a wrist watch and four links. The “Contact Us” section and the “link” at the top to reach the support team, both do the same thing – leaving a support email, only accessible with an additional mail application such as Thunderbird or Microsoft Outlook, and nothing else. If you try to see their “Terms and Conditions” or the “Privacy Policy” you can’t, because you get this message:

2-privacy-policy-eula-terms-and-conditions-not-found-404

On the official site at “info.download-offer.com” says the following:

“Download-Offer has partnered with some of the most popular software packages in world, giving you the option to install our search settings during setup and giving them the opportunity to offer you their products for free.”

So, you at least know that you probably got this adware from a bundled package and you will get offers of products for free – you would only be aware of that before the pop-ups started showing if you actually knew of the site’s existence, but the makers of the adware apparently don’t want that.

When you try searching for something in your browser, this may show you inaccurate results and sponsored links. You may also be shown numerous advertisements in the form of pop-ups or banners, even if the page you are on is not related to them. Those ads will most commonly have a text under them stating “Ads by Download Offer”. You can also be redirected to various sites which can generate traffic from every visitor, sites that could contain other malicious content to infect your computer beyond its current infection state.

“Download Offer” may also collect different non-personally identifiable information about your internet activity and usage such as your search queries, the websites you visited, your IP address, what have you clicked on and etc.

Remove Download Offer Completely

To remove “Download Offer” manually from your computer, be certain to follow the step-by-step removal guide provided below. In case the manual removal does not get rid of this malware completely, you should search for and remove leftover files with an advanced anti-malware program. Installing such a program will also make sure that your system is safe from other threats you may encounter.

Step 1: Remove/Uninstall Download Offer in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
  • uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).
  • uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).
  • uninstall-virus-fig3

    Follow the instructions above and you will successfully uninstall Download Offer.

    Step 2: Remove Download Offer from your browser

    Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari
    Start Mozilla Firefox Open the menu window

    uninstall-fig4

    Select the “Add-ons” icon from the menu

    uninstall-fig5

    Select Download Offer and click “Remove

    uninstall-fig6

    After Download Offer is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

    Start Google Chrome and Open the drop menu

    uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate Download Offer and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After Download Offer is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select Download Offer to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

    uninstall-fig12

    After Download Offer has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.
    uninstall-fig13

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on Download Offer
    Click ‘Uninstall’

    uninstall-fig14

    A pop-up window will appear asking for confirmation to uninstall Download Offer. Select ‘Uninstall’ again, and the Download Offer will be removed.

    Step 3: Remove Download Offer automatically by downloading an advanced anti-malware program.

    1. Remove Download Offer with SpyHunter Anti-Malware Tool

    1. Remove Download Offer with SpyHunter Anti-Malware Tool

    1. Install SpyHunter to scan for and remove Download Offer.2. Scan with SpyHunter to Detect and Remove Download Offer.
    Step 1: Click here to go to SpyHunter’s download instruction page.
    Step 2: Guide yourself by the download instructions provided for each browser.
    Step 3: After you have installed SpyHunter, wait for it to automatically update.

    pets-by-myway-ads-virus

    Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
    pets-by-myway-ads-virus
    Step2: After SpyHunter has finished scanning your PC for any Download Offer files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
    pets-by-myway-ads-virus
    Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

    2. Remove Download Offer with Malwarebytes Anti-Malware.

    2. Remove Download Offer with Malwarebytes Anti-Malware

    1. Install Malwarebytes Anti-Malware to scan for and remove Download Offer. 2. Scan your PC with MalwareBytes to remove all Download Offer associated files automatically.
    Step 1: Download Malwarebytes by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.
    Step 1: Launch MalwareBytes if you havent launched it after install.
    Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.
    pets-by-myway-ads-virus

    Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.
    pets-by-myway-ads-virus
    Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to detelete them permanently.
    pets-by-myway-ads-virus
    Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.

    3. Remove Download Offer with STOPZilla AntiMalware

    3. Remove Download Offer with STOPZilla AntiMalware

    1. Install STOPZilla Anti Malware to scan for and remove Download Offer. 2. Scan your PC with STOPZilla Anti Malware to remove all Download Offer associated files completely.
    Step 1: Download STOPZilla by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button.
    Step 1: Launch STOPZilla if you havent launched it after install.
    Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
    pets-by-myway-ads-virus
    Step 3: After the removal of all threats and associated objects, you should Restart your PC.

    NOTE! Substantial notification about the Download Offer threat: Manual removal of Download Offer requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
    Avatar

    Berta Bilbao

    Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

    How to Remove Download Offer from Windows.


    Step 1: Boot Your PC In Safe Mode to isolate and remove Download Offer

    OFFER

    Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
    We Recommend To Scan Your PC with SpyHunter

    Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

    1. Hold Windows key() + R


    2. The "Run" Window will appear. In it, type "msconfig" and click OK.


    3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
    Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


    4. When prompted, click on "Restart" to go into Safe Mode.


    5. You can recognise Safe Mode by the words written on the corners of your screen.


    Step 2: Uninstall Download Offer and related software from Windows

    Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


    1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


    2. In the field type in "appwiz.cpl" and press ENTER.


    3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
    Follow the instructions above and you will successfully uninstall most programs.


    Step 3: Clean any registries, created by Download Offer on your computer.

    The usually targeted registries of Windows machines are the following:

    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

    You can access them by opening the Windows registry editor and deleting any values, created by Download Offer there. This can happen by following the steps underneath:

    1. Open the Run Window again, type "regedit" and click OK.


    2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


    3. You can remove the value of the virus by right-clicking on it and removing it.
    Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

    IMPORTANT!
    Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
    This will enable you to install and use SpyHunter 5 successfully.

    Step 4: Scan for Download Offer with SpyHunter Anti-Malware Tool

    1. Click on the "Download" button to proceed to SpyHunter's download page.


    It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


    2. After you have installed SpyHunter, wait for it to update automatically.

    SpyHunter5-update-2018


    3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

    SpyHunter5-Free-Scan-2018


    4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

    SpyHunter-5-Free-Scan-Next-2018

    If any threats have been removed, it is highly recommended to restart your PC.


    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

    Get rid of Download Offer from Mac OS X.


    Step 1: Uninstall Download Offer and remove related files and objects

    OFFER
    Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
    We Recommend To Scan Your Mac with SpyHunter for Mac
    Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


    1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


    2. Find Activity Monitor and double-click it:


    3. In the Activity Monitor look for any suspicious processes, belonging or related to Download Offer:

    Tip: To quit a process completely, choose the “Force Quit” option.


    4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


    5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Download Offer. If you find it, right-click on the app and select “Move to Trash”.


    6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Download Offer. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


    7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

    • Go to Finder.
    • In the search bar type the name of the app that you want to remove.
    • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
    • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

    In case you cannot remove Download Offer via Step 1 above:

    In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

    Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

    1: Click on "Go" and Then "Go to Folder" as shown underneath:

    2: Type in "/Library/LauchAgents/" and click Ok:

    3: Delete all of the virus files that have similar or the same name as Download Offer. If you believe there is no such file, do not delete anything.

    You can repeat the same procedure with the following other Library directories:

    → ~/Library/LaunchAgents
    /Library/LaunchDaemons

    Tip: ~ is there on purpose, because it leads to more LaunchAgents.


    Step 2: Scan for and remove malware from your Mac

    When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Remove Download Offer from Google Chrome.


    Step 1: Start Google Chrome and open the drop menu


    Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


    Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


    Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Erase Download Offer from Mozilla Firefox.

    Step 1: Start Mozilla Firefox. Open the menu window


    Step 2: Select the "Add-ons" icon from the menu.


    Step 3: Select the unwanted extension and click "Remove"


    Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Uninstall Download Offer from Microsoft Edge.


    Step 1: Start Edge browser.


    Step 2: Open the drop menu by clicking on the icon at the top right corner.


    Step 3: From the drop menu select "Extensions".


    Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


    Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Remove Download Offer from Safari.


    Step 1: Start the Safari app.


    Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


    Step 3: From the menu, click on "Preferences".

    stf-safari preferences


    Step 4: After that, select the 'Extensions' Tab.

    stf-safari-extensions


    Step 5: Click once on the extension you want to remove.


    Step 6: Click 'Uninstall'.

    stf-safari uninstall

    A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Download Offer will be removed.


    How to Reset Safari
    IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

    Start Safari and then click on the gear leaver icon.

    Click the Reset Safari button and you will reset the browser.


    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Eliminate Download Offer from Internet Explorer.


    Step 1: Start Internet Explorer.


    Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


    Step 3: In the 'Manage Add-ons' window.


    Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


    Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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