Home > Mac Viruses > Hemailaccessonline.com Mac “Virus” – How to Remove It

Hemailaccessonline.com Mac “Virus” – How to Remove It

This blog post has been created with the main reason to help you understand what is the so-called “virus” related to hemailaccessonline.com and show you ways via which you can remove it from your computer.

A new unwanted software that is related to a suspicious search engine coming from the hemailaccessonline.com domain was recently detected to be added on Mac devices. The unwanted software aims to display different forms of advertisements on the user computer and then use these to perform multiple different types of tracking. In addition to the ads, the “virus” which is in fact a PUP (potentially unwanted program) may lead users to various third-party websites, the main goal of which is to usually either redirect users to scam sites or even infect them with malware. This is why, this program is classified as potentially unwanted and indirectly dangerous to users. This is the main reason why we recommend that you read this article, if you experience problems on your Mac and want to remove Hemailaccessonline.com completely.

Threat Summary

Name Hmailaccessonline.com PUP
Type Browser Hijacker for Mac OS
Short Description Aims to change the settings of Safari and other web browsers installed on Macs and display a lot of third-party advertisements, some of which may be dangerous to users.
Symptoms Slow and sluggish performance of the Mac. Changed browser settings. Different types of ads show uninvited.
Distribution Method Via bundling or websites.
Detection Tool See If Your System Has Been Affected by malware


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User Experience Join Our Forum to Discuss Hmailaccessonline.com PUP.

Hemailaccessonline.com – How Did I Get It

The primary method of replication that is used in association with this browser hijacker is believed to be conducted via what is known as software bundling. This method is the including of the program files of the Hemailaccessonline.com hijacker to another free app that you may have added to your Mac from a third-party website. The main idea behind this is for the free apps to be spread via various different types of programs, the main ones of which are believed to be often used free apps, like media players, torrent software and several other types of applications.

In addition to this, the program may also be automatically added as a web browser extension. This can happen via JavaScript which ads it as soon as you visit a suspicious site and accept the app to be installed. Often it is pretending to be a free toolbar that is used to provide easier access to different e-mails, Facebook, news and the weather.

Hemailaccessonline.com – More Info

Once the Hemailaccessonline.com browser hijacker is added on your web browser, you may immediately start seeing it to be set as a default home page:

The browser hijacker, displays a search engine, which when used redirects you via a new tab to results from Yahoo.com, that are cramped up with advertisements to third-party websites.

Some of the ads which you click on may even lead you to another third-party engine, which does not have anything to do with Yahoo search as well:

These types of clicks leading to third-party search sites also contribute to the main version that the hmailaccessonline.com browser hijacker does not have it’s own search engine, which is typical for hoax search engines. Furthermore, the browser hijacker is also the type of software aimed at creating multiple different types of cookies and other tracking technologies on your Mac as we have detected:

These tracking technologies all aim to obtain the following types of information from your web browser:

  • Browsing history.
  • Search history.
  • Online clicks information.
  • Data on the websites you have bookmarked.
  • The ads you have clicked on.

This information is often used to display different types of advertisements. These ads may not only slow down your Mac, but also represent couple of risks to It, such as they may lead you to scam sites and they may even lead you to malicious sites, that may infect your Mac with malware. They are different types:

  • Browser redirects.
  • Pop-ups.
  • Online search results.
  • Banners.
  • Highlighted text ads.

Besides the unusually high amount of advertising, the hmailaccessonline.com hijacker may also perform other unwanted activities on the victim machine, such as to display multiple pop-ups that it wants the user to allow push notification. This may further contribute the process of showing third-party ads on your Mac:

Remove Hmailaccessonline.com PUP from Your Mac

If you want to remove the from your Mac effectively, we would suggest that you follow the removal instructions that are underneath this article. They have been created with the main goal of making it easier for you to find and remove any apps, associated with the Hmailaccessonline.com PUP from your Mac either manually or automatically. If the manual removal fails, we recommend what most security experts would advise you to do and that is to download and run a scan of your Mac, using an advanced anti-malware software. It’s primary purpose is to scan your Mac for any malware and remove it completely so that the machine stays protected.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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with SpyHunter for Mac
Hmailaccessonline.com PUP may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Steps to Prepare Before Removal:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.
  • 1. Scan for Mac Malware
  • 2. Uninstall Risky Apps
  • 3. Clean Your Browsers

Step 1: Scan for and remove Hmailaccessonline.com PUP files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Hmailaccessonline.com PUP, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for Hmailaccessonline.com PUP:


SpyHunter for Mac

scan and remove mac virus step 1

Quick and Easy Mac Malware Video Removal Guide

Bonus Step: How to Make Your Mac Run Faster?

Mac machines maintain probably the fastest operating system out there. Still, Macs do become slow and sluggish sometimes. The video guide below examines all of the possible problems that may lead to your Mac being slower than usual as well as all of the steps that can help you to speed up your Mac.

Step 2: Uninstall Hmailaccessonline.com PUP and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

remove mac virus step 1

2. Find Activity Monitor and double-click it:

remove mac virus step 2

3. In the Activity Monitor look for any suspicious processes, belonging or related to Hmailaccessonline.com PUP:

remove mac virus step 3

Tip: To quit a process completely, choose the “Force Quit” option.

remove mac virus step 4

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Hmailaccessonline.com PUP. If you find it, right-click on the app and select “Move to Trash”.

remove mac virus step 5

6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Hmailaccessonline.com PUP. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7. Remove any leftover files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Hmailaccessonline.com PUP via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

fix mac virus from launch agents step 1

2. Type in "/Library/LauchAgents/" and click Ok:

fix mac virus from launch agents step 2

3. Delete all of the virus files that have similar or the same name as Hmailaccessonline.com PUP. If you believe there is no such file, do not delete anything.

fix mac virus from launch agents step 3

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 3: Remove Hmailaccessonline.com PUP – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google ChromeRemove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

Remove Mac virus from safari step 1

4. After that, select the 'Extensions' Tab

Remove Mac virus from safari step 2

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

Remove Mac virus from safari step 3

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Hmailaccessonline.com PUP will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

remove mac virus from google chrome step 1

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

remove mac virus from google chrome step 2

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

remove mac virus from google chrome step 3

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.

1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

remove mac virus from mozilla firefox step 1

3. Select the Extension and click "Remove"

remove mac virus from mozilla firefox step 2

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.

Hmailaccessonline.com PUP-FAQ

What is Hmailaccessonline.com PUP on your Mac?

The Hmailaccessonline.com PUP threat is probably a potentially unwanted app. There is also a chance it could be related to Mac malware. If so, such apps tend to slow your Mac down significantly and display advertisements. They could also use cookies and other trackers to obtain browsing information from the installed web browsers on your Mac.

Can Macs Get Viruses?

Yes. As much as any other device, Apple computers do get malware. Apple devices may not be a frequent target by malware authors, but rest assured that almost all of the Apple devices can become infected with a threat.

What Types of Mac Threats Are There?

According to most malware researchers and cyber-security experts, the types of threats that can currently infect your Mac can be rogue antivirus programs, adware or hijackers (PUPs), Trojan horses, ransomware and crypto-miner malware.

What To Do If I Have a Mac Virus, Like Hmailaccessonline.com PUP?

Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One recommended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you.

There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses. This saves time for manual removal that you would otherwise have to do.

How to Secure My Data from Hmailaccessonline.com PUP?

With few simple actions. First and foremost, it is imperative that you follow these steps:

Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.

Step 2: Change all of your passwords, starting from your e-mail passwords.

Step 3: Enable two-factor authentication for protection of your important accounts.

Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.

Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.

Step 6: Change your Wi-Fi password.

Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.

Step 8: Install anti-malware software with real-time protection on every device you have.

Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.

If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.

More tips you can find on our MacOS Virus section, where you can also ask any questions and comment about your Mac problems.

About the Hmailaccessonline.com PUP Research

The content we publish on SensorsTechForum.com, this Hmailaccessonline.com PUP how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific macOS issue.

How did we conduct the research on Hmailaccessonline.com PUP?

Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of Mac threats, especially adware and potentially unwanted apps (PUAs).

Furthermore, the research behind the Hmailaccessonline.com PUP threat is backed with VirusTotal.

To better understand the threat posed by Mac malware, please refer to the following articles which provide knowledgeable details.

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