Remove "One Question Site Survey" Pop-up - How to, Technology and PC Security Forum

by Berta Bilbao | January 22, 2015 | 0 Comments adware, pop-ups

“One Question Site Survey” is an annoying pop-up message that appears every time the user browses the Web. “One Question Site Survey” pop-up is associated with the presence of adware and potentially unwanted programs (PUPs) on the affected computer. The “One Question Site Survey” message is displayed in the commonly used browsers (Mozilla Firefox, Google Chrome, Safari, etc.).

Download a FREE System Scanner, to See If Your System Has Been Affected By "One Question Site Survey".

“One Question Site Survey” – A Survey You Do Not Want to Complete

The pop-up message from “One Question Site Survey” will ask the user for a few seconds from his time in order to complete an online survey. To make it more appealing the creators of “One Question Site Survey” offer the user the chance to win a prize – an iPad, iPhone or a monetary reward.

If the user agrees to take part in the survey, he will be asked to provide his phone number. By completing it, the user automatically agrees to pay a $5 fee for a free service he might not even need.

Experts recommend ignoring the message and taking the necessary steps to remove adware and other potentially harmful programs from the affected computer.

An example of the message displayed by “One Question Site Survey”:

→One Question Site Survey
Congratulations! Enzu Customer
Complete the short survey about Enzu service to select your exclusive reward of up to $120 cash value!

The presence of “One Question Site Survey” on your machine is also associated with intrusive online advertisements like coupons, banners, pop-ups and price comparisons.

Information about your browsing activities and search queries may be tracked and used for marketing purposes or shared with third parties. The safety of your personally identifiable information, like your email address and phone number, may also be compromised.

“One Question Site Survey” – Distribution

Adware programs usually find their way to the user’s PC through bundled downloads of different free of charge programs. Various add-ons, extensions, applications and potentially harmful programs can infiltrate your computer unnoticed. To prevent the installation of unwanted software, users are advised to pay close attention to the installation process and select the Custom installation options. This way, they can view the additional programs distributed alongside the initially downloaded program, and opt out.
Malware experts recommend choosing your download sources mindfully and being extremely careful whit the email attachments you receive.
At some point, this information may be shared with unknown third parties for advertising purposes.

How to Remove “One Question Site Survey”?

The adware responsible for the “One Question Site Survey” message is not considered a high-risk threat, but it can make your PC vulnerable to various infections. This is why it is recommended that you remove from the compromised computer immediately. Adware can be deleted manually or by using a trustworthy anti-spyware tool. Just follow the steps below to eliminate adware from your computer permanently.

Spy Hunter FREE scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool. Find Out More About SpyHunter Anti-Malware Tool

1. Remove/Uninstall "One Question Site Survey"

1. Remove/Uninstall "One Question Site Survey" in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).

In the field type in “appwiz.cpl” and press ENTER (fig.2).

This will open a window with all the programs installed on the PC.
Select the program that you want to remove, and press “Uninstall” (fig.3).

Follow the instructions above and you will successfully uninstall "One Question Site Survey".

2. Restore the settings in your browser

2. Remove "One Question Site Survey" from your browser

Remove a toolbar from Mozilla Firefox

Remove a toolbar from Google Chrome

Remove a toolbar from Internet Explorer

Remove a toolbar from Safari

Start Mozilla Firefox Open the menu window

Select the “Add-ons” icon from the menu

Select "One Question Site Survey" and click “Remove“

After "One Question Site Survey" is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Start Google Chrome and Open the drop menu

Move the cursor over “Tools” and then from the extended menu choose “Extensions“

From the opened “Extensions” menu locate "One Question Site Survey" and click on the garbage bin icon on the right of it.

After "One Question Site Survey" is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.

Start Internet Explorer:

Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’

In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’

Select "One Question Site Survey" to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

After "One Question Site Survey" has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

Start Safari

Open the drop menu by clicking on the sprocket icon in the top right corner.

From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on "One Question Site Survey"
Click ‘Uninstall’

A pop-up window will appear asking for confirmation to uninstall "One Question Site Survey". Select ‘Uninstall’ again, and the "One Question Site Survey" will be removed.

3. Remove "One Question Site Survey" automatically with Spy Hunter Malware - Removal Tool.

3. Remove "One Question Site Survey" automatically with Spy Hunter Malware – Removal Tool.

To clean your computer with the award-winning software Spy Hunter –
It is highly recommended to run a FREE scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

Guide 1: How to Remove "One Question Site Survey" from Windows.
Guide 2: Get rid of "One Question Site Survey" from Mac OS X.
Guide 3: Remove "One Question Site Survey" from Google Chrome.
Guide 4: Erase "One Question Site Survey" from Mozilla Firefox.
Guide 5: Uninstall "One Question Site Survey" from Microsoft Edge.
Guide 6: Remove "One Question Site Survey" from Safari.
Guide 7: Eliminate "One Question Site Survey" from Internet Explorer.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove "One Question Site Survey" from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove "One Question Site Survey"

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall "One Question Site Survey" and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by "One Question Site Survey" on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by "One Question Site Survey" there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for "One Question Site Survey" with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of "One Question Site Survey" from Mac OS X.

Step 1: Uninstall "One Question Site Survey" and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to "One Question Site Survey":

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to "One Question Site Survey". If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to "One Question Site Survey". Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove "One Question Site Survey" via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as "One Question Site Survey". If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Download

Combo Cleaner

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Remove "One Question Site Survey" from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Erase "One Question Site Survey" from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Uninstall "One Question Site Survey" from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Remove "One Question Site Survey" from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

Step 4: After that, select the 'Extensions' Tab.

Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the "One Question Site Survey" will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Eliminate "One Question Site Survey" from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.

Remove “One Question Site Survey” Pop-up

“One Question Site Survey” – A Survey You Do Not Want to Complete

“One Question Site Survey” – Distribution

How to Remove “One Question Site Survey”?

1. Remove/Uninstall "One Question Site Survey" in Windows

2. Remove "One Question Site Survey" from your browser

3. Remove "One Question Site Survey" automatically with Spy Hunter Malware – Removal Tool.

Berta Bilbao

How to Remove "One Question Site Survey" from Windows.

Get rid of "One Question Site Survey" from Mac OS X.

Remove "One Question Site Survey" from Google Chrome.

Erase "One Question Site Survey" from Mozilla Firefox.

Uninstall "One Question Site Survey" from Microsoft Edge.

Remove "One Question Site Survey" from Safari.

Eliminate "One Question Site Survey" from Internet Explorer.

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