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Remove Prometheus Ransomware

Prometheus Ransomware

Prometheus ransomware is a cryptovirus that acts like a typical data locker. Its purpose is to reach and encode personal files. Then it extorts a ransom fee from victims. It has been spotted in active attack campaigns. Prometheus ransomware locks files with the AES cipher algorithm which prevents their normal usage. Hackers who stand behind Prometheus virus attacks possess a decryption tool that could possibly restore locked files. Still, all victims should know that a ransom payment does not guarantee a reliable solution for corrupted files. This action may lead to data and money loss.

prometheus ransomware restore files info hta ransom note

In the unfortunate event that you are a victim of Prometheus ransomware, it is recommendable to avoid any negotiations with cybercriminals and consider the help of secure weapons of choice. Keep reading.

Prometheus Summary

Name Prometheus
Type Ransomware, Cryptovirus
Ransom Messages RESTORE_FILES_INFO.txt
RESTORE_FILES_INFO.hta
Short Description Severe malware that is designed to encrypt valualbe files stored on compromised computers so that it can extort a ransom fee from victims.
Symptoms Files are encrypted and renamed with a strange extension with alphanumeric combinations and square brackets.
Ransom messages extort payment for files recovery.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Update August 3, 2021
CyCraft, a Taiwanese security company, has recently released a free decryption tool that can help victims of the Prometheus ransomware decrypt some of their files. According to TheRecord and EmsiSoft, the only downside of CyCraft’s decryptor is that it can only handle brute-forcing the decryption key from small files only.

Prometheus decryptor was released on July 13, which is also the last date when the ransomware gang published anything on its dark web site. The gang has ceased operations since then.

The Prometheus decryptor is available on GitHub.

Prometheus Virus

Prometheus ransomware is a threat that causes serious system security issues. Its impact could be eliminated after a complete removal process of malicious files from the infected system.

Currently, Prometheus ransomware is attacking online users worldwide. Popular techniques like malspam, freeware installers, and corrupted websites may be utilized for the spread of its infection files.

Malspam is a technique that is believed to be preferred by hackers. It helps them to spread the threat via massive spam email campaigns. Email messages that are part of such campaigns usually attempt to trick people to download malicious files on their PCs without suspecting that they will infect the machines with ransomware. The ransomware may be presented as an important document (file attachment), a clickable link/button, or another element.

Once this threat is started on a target operating system, it damages system settings and sets its harmful files to load automatically on every system start. All malicious processes including the data encryption happen in the background of all other running processes. Hence, they remain hidden. An issue that could be noticed during the attack is slow system performance.

For the encryption of personal files, the Prometheus virus uses the strong cipher algorithm – AES. Since this algorithm is almost unbreakable, the most effective solution for decrypting locked files is a specific tool possessed by hackers. Their decryption tool should be used with a specific key which Prometheus generates during the encoding process.

That’s why they attempt to blackmail victims into paying a solid ransom fee in exchange for the key and the decryption tool. Since they should stay anonymous, they often require ransoms to be paid in Bitcoin or another cryptocurrency. The extortion is realized with the help of two ransom messages – RESTORE_FILES_INFO.txt and RESTORE_FILES_INFO.hta. One of the messages states:

YOUR COMPANY NETWORK HAS BEEN HACKED
All your important files have been encrypted!
Your files are safe! Only modified.(AES)
No software available on internet can help you.
We are the only ones able to decrypt your files.
——————————————————————————–
We also gathered highly confidential/personal data.
These data are currently stored on a private server.
Files are also encrypted and stored securely.
——————————————————————————–
As a result of working with us, you will receive:
Fully automatic decryptor, all your data will be recovered within a few hours after it’s run.
Server with your data will be immediately destroyed after your payment.
Save time and continue working.
You will can send us 2-3 non-important files and we will decrypt it
for free to prove we are able to give your files back.
——————————————————————————–
!!!!!!!!!!!!!!!!!!!!!!!!
If you decide not to work with us:
All data on your computers will remain encrypted forever.
YOUR DATA ON OUR SERVER AND WE WILL RELEASE YOUR DATA TO PUBLIC OR RE-SELLER!
So you can expect your data to be publicly available in the near future..
The price will increase over time.
!!!!!!!!!!!!!!!!!!!!!!!!!
——————————————————————————–
It doesn’t matter to us what you choose pay us or we will sell your data.
We only seek money and our goal is not to damage your reputation or prevent your business from running.
Write to us now and we will provide the best prices.
Instructions for contacting us:
_________________________________________________________________
You have two ways:
1) [Recommended] Using a TOR browser!
a. Download and install TOR browser from this site: https://torproject.org/
b. Open the Tor browser. Copy the link: http://promethw27cbrcot.onion/ticket.php?track=141-5D9-Y*** and paste it in the Tor browser.
c. Start a chat and follow the further instructions.
2) If TOR blocked in your country, try to use VPN! But you can use our secondary website. For this:
a. Open your any browser (Chrome, Firefox, Opera, IE, Edge)
b. Open our secondary website: http://prometheusdec.in/ticket.php?track=141-5D9-Y***
c. Start a chat and follow the further instructions.
Warning: secondary website can be blocked, thats why first variant much better and more available.
_________________________________________________________________
Attention!
Any attempt to restore your files with third-party software will corrupt it.
Modify or rename files will result in a loose of data.
If you decide to try anyway, make copies before that
Key Identifier:
WMl+7qUDjFv06R+4Mn7wwRJLGABA4jRM***

We recommend that victims of this cryptovirus refrain from paying the ransom to hackers. This action does not guarantee the recovery of encrypted files. There is a chance that the code of the threat is full of bugs, hence, the decrypter won’t work.

Remove Prometheus Ransomware and Restore Data

The so-called Prometheus ransomware is a threat with highly complex code that heavily damages both essential system settings and valuable data. So the only way to use your infected system securely again is to remove all malicious files and objects created by the ransomware. For this purpose, you could follow our step-by-step removal guide.

In the event that you want to attempt to restore locked files with the help of alternative data recovery methods, do check the step – Try to Restore files encrypted by Prometheus ransomware. We remind you to back up all encrypted files to an external drive before the recovery process.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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  • Step 1
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  • Step 4
  • Step 5

Step 1: Scan for Prometheus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall Prometheus and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by Prometheus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Prometheus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove Prometheus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by Prometheus.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and Prometheus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Prometheus-FAQ

What is Prometheus Ransomware?

Prometheus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does Prometheus Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does Prometheus Infect?

Via several ways.Prometheus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of Prometheus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .Prometheus files?

You can't without a decryptor. At this point, the .Prometheus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .Prometheus files successfully, then do not despair, because this virus is still new.

Can I Restore ".Prometheus" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Prometheus files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of Prometheus Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate Prometheus ransomware and then remove it without causing any additional harm to your important .Prometheus files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can Prometheus Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the Prometheus Research

The content we publish on SensorsTechForum.com, this Prometheus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Prometheus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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