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Remove PromoteQueue Mac Adware

If you are wondering what PromoteQueue is and how to remove this app from your Mac, then keep reading this guide.

PromoteQueue Mac Adware removal

PromoteQueue Mac Adware

The program PromoteQueue may appear in the Applications list on your Mac without your permission. It is categoried as a potentially unwanted app. Potentially unwanted programs or just PUPs for short are spread via shady methods. That’s why they land on computer operating systems without being noticed. PromoteQueue is a program that adjusts specific system and browsing settings with the goal to generate revenue to its developers. It may act as both an adware and a browser hijacker. As a resut, your affected browser may be forced to load deceptive search engine or display intrusive ads. Search results generated by hoax websites may trick you to visit dangerous websites while ads may link to unreliable sites.

Since PromoteQueue adware poses a certain danger to your online security and the security of your macOS, we recommend that you consider its immediate removal.

PromoteQueue Adware Summary

Name PromoteQueue / Promote Queue
Type PUP, Adware, Hijacker
Short Description A questionable application that hijacks Mac systems and popular browsers installed on them including Safari, Chrome and Firefox. The program performs browser modifications without your knowledge.
Symptoms Browser slowdowns may occur due to increased number of online ads. The program may load every time you start the affected Mac.
Distribution Method Freeware Installations, Bundled Packages, Corrupted Websites, Fake Software Updates
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss PromoteQueue Adware.

More Details About PromoteQueue for Mac

PromoteQueue seems to be a normal app for Mac. However, it gets installed on Mac machines with the help of shady methods. These methods prevent people from noticing the installation of the PUP. A popular method of propagation is software bundling. It is easily realized via other supposedly useful programs that feature potentially undesired extras in their installers. PromoteQueue may also be available for download on questionable websites or be counterfeit as a fake software update.

The main reason why apps like PromoteQueue affect macOS is their chance to generate reveue for their developers. To do this, the adware displays annoying ads while recording cetrain details about the affected system and its owner browsing. To make you more prone to visit sponsored content, PromoteQueue’s owners aim to deliver ads that match your online interests. To identify your interests PromoteQueue this ac adware drops and activates different tracking technologies.

Your favorite browser may be inundated with lots of annoying redirects to questionable websites, pop-ups, and banners that present “special” offers. You would do yourself a favor if you syay away from all these ads. Sometimes, adware apps display ads that originate from shady advertising networks. The websites these ads link to may host programs/files that are dangerous for the overall Mac system security. Sometimes deceptive websites are used for the spread of serious malware infections.

Sometimes adware like PromoteQueue install unwanted browser extensions in order to become able to hijack installed browsers. As a result, affected browsers may start displaying hoax search engines or legitimate-like ones (Bing, Yahoo).

We want to note that PromoteQueue is not a Mac virus. It is not a program that causes permanent damage to affected Macs or personal files stored on them. However, this fact should not comfort you as keeping this adware on your system, makes the latter less secured. Therefore, the system is more vulnerable to different malware infections.

Even though PromoteQueue is adware is not a malicious program, we recommend its immediate removal from the affected Mac and browser.

How to Remove PromoteQueue from Mac

In order to remove PromoteQueue along with all entries it creates on the system, you should complete several removal steps in a precise order. The guide below presents manual and automatic removal approaches. In order to fully get rid of files installed by undesired programs and strengthen macOS security, we recommend that you combine the steps. Some of the files associated with the adware cannot be removed manually except you are an experienced computer user. So the manual adware removal might be quite a complicated process that requires advanced computer skills. If you don’t feel comfortable with the manual steps, navigate to the automatic part of the guide.

In case you have further questions or need additional help with the removal process, don’t hesitate to leave us a comment.

Gergana Ivanova

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove PromoteQueue Adware from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove PromoteQueue Adware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall PromoteQueue Adware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by PromoteQueue Adware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by PromoteQueue Adware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for PromoteQueue Adware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of PromoteQueue Adware from Mac OS X.


Step 1: Uninstall PromoteQueue Adware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to PromoteQueue Adware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to PromoteQueue Adware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to PromoteQueue Adware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove PromoteQueue Adware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as PromoteQueue Adware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove PromoteQueue Adware files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as PromoteQueue Adware, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for PromoteQueue Adware:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove PromoteQueue Adware from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase PromoteQueue Adware from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall PromoteQueue Adware from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove PromoteQueue Adware from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the PromoteQueue Adware will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate PromoteQueue Adware from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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