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Remove Sweep Clean PC Pro (1-888-243-3533) Fake Tech Support

STF-fake-tech-support-security-scam-enter-product-key-pop-up-message

Sweep Clean PC Pro is advertised as a computer optimization software, but it is a clever tech support scam. 1-888-243-3533 is a phone number the program leaves on a compromised PC’s screen. The criminals behind the scam could also call you from this number pretending to be computer professionals or employees of Microsoft.

The window for activation looks exactly like that of Windows with a few, small exceptions. Everything entered into the ‘key’ field won’t work so users might be tempted to call the fake phone number. To fix this, you should read this article carefully.

Threat Summary

Name Sweep Clean PC Pro
Type Tech Support Scam
Short Description The crooks behind this scam pretend to be working for Microsoft. They wait for people to call the phone number left on the screen and try to deceive them into taking their money or banking details.
Symptoms A background which replaces your desktop background. Popping-up on the screen in its place will be a fake security alert and a fake Windows activation screen. A phone number is left for a supposed tech support.
Distribution Method Freeware Installers, Suspicious Sites, Browser Redirects
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss Sweep Clean PC Pro.

Sweep Clean PC Pro – Delivery Methods

Browsing unknown websites, clicking on adverts and redirects associated with suspicious links or any potentially unwanted programs are the most widespread ways in which this tech support scam is delivered.

Third-party installations and freeware packages could deliver this rogue program as well. The packages might have additional features selected for installation, by default. Installing them can be avoided in the case you find an Advanced or a Custom settings menu to deselect those features.

Sweep Clean PC Pro – Closer Inspection

Sweep Clean PC Pro is closely associated with the fraudulent phone number, 1-888-243-3533. The number may appear on websites which show lots of fake error messages and pop-ups. The unwanted program and the websites are part of a clever tech support scam. Such sites usually consist of one single web page that looks like the Microsoft’s official website or a Blue Screen of Death (BSOD) screen. This one is different because it shows a Windows product activation screen.

STF-fake-tech-support-security-scam-enter-product-key-pop-up-message

Above, you can see how the screen looks, with the added fake tech support number, and buttons for the TeamViewer, Supremo, LogmeIn, and Ammyy websites. Those buttons along with the one for the Command Prompt (CMD) are a dead giveaway that something is amiss.

A pop-up will frequently show, featuring a fake security alert message claiming that your PC is blocked and suggesting you to call the supposed Microsoft phone number.

The full message is the following:

*Your Windows (Microsoft) Computer has been blocked*

Windows System Alart!!
Call Microsoft At 1-888-243-3533 !
You have been blocked from accessing the Internet.
Your e-mail passwords and other account passwords
Your Facebook ,skype,AIM,ICQ and other chat logs
Your private & family photos and other sensitive files
Your webcam could be accessed remotely by stalkers

It is Required that you call the number above and get your PC inspected before you continue using your internet, especially for Shopping or Banking.

Call Microsoft At 1-888-243-3533

A screenshot of the message described above:

STF-webpage-fake-tech-support-security-scam-alert-message

Cyber criminals want to scare you and make you think there is something wrong with your computer machine and trick you into calling the 1-888-243-3533 phone number. They also present themselves as Microsoft technicians. Know that there is no such thing as a Microsoft tech support telephone line.

If you find yourself on a webpage related to the scam, or you received a call from the con artists behind the scam, you might be asked to not your PC on your own or provide details about you, your computer or account credentials. You can hear all sorts of lies over the phone, but the recent trend is for the crooks to ask for your banking credentials so they can send you money back as a discount on their tech support service. Never give access to your banking account information.

Do NOT call any number you see from this scam or similar ones. You will not reach Microsoft employees, and the calls are not free. Also, the shortest call could cost you a fortune. All of the information data which can be gathered from you could be sold, and you will have huge problems with your finances or even, your identity.

Remove Sweep Clean PC Pro Completely

To remove Sweep Clean PC Pro (or otherwise known under the 1-888-243-3533 phone number) manually from your PC, follow the step-by-step removal manual given below. If the manual removal does not get rid of the tech support scam effectively, you should search for and remove any leftover items with an advanced anti-malware tool. Such software can keep your system secure in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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How to Remove Sweep Clean PC Pro from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Sweep Clean PC Pro

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Sweep Clean PC Pro and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Sweep Clean PC Pro on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Sweep Clean PC Pro there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Sweep Clean PC Pro with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


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Get rid of Sweep Clean PC Pro from Mac OS X.


Step 1: Uninstall Sweep Clean PC Pro and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Sweep Clean PC Pro:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Sweep Clean PC Pro. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Sweep Clean PC Pro. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Sweep Clean PC Pro via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Sweep Clean PC Pro. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Sweep Clean PC Pro files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Sweep Clean PC Pro, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Sweep Clean PC Pro:


Download

SpyHunter for Mac



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Remove Sweep Clean PC Pro from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


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Erase Sweep Clean PC Pro from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Sweep Clean PC Pro from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



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Remove Sweep Clean PC Pro from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Sweep Clean PC Pro will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Sweep Clean PC Pro from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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