THREAT REMOVAL

Remove “Utility will damage your computer” Pop-Up Scam

Are you repeatedly seeing the “Utility will damage your computer. You Should move it to the Trash” pop-up in your browser? Beware that this pop-up is trying to scam you and is most likely connected to an unwanted app called Mac Cleanup Pro.

”Utility will damage your computer” Pop-Up Scam


Mac users have been complaining about a nagging issue having to do with a pop-up saying the followinq:

“Utility” will damage your computer. You Should move it to the Trash”

Since this pop-up is a result of some file downloaded from the Internet, macOS could be trying to prevent it from starting. In other words, the operating system could be trying to delete the pop-up each time it appears.

The pop-up may also be a false positive of a program installed on your Mac. Or it could be stemming from a well-known potentially unwanted application called Mac Cleanup Pro.

Mac Cleanup Pro is a potentially unwanted app, developed by a company called PCVARK. The company is tied to applications which are considered PUPs and is also known to put different advertisements in their products to promote other software they have developed.

Threat Summary

Name"Utility will damage your computer"
TypePUA/ Scam
Short DescriptionA scam message claiming that “Utility” will damage your computer”.
SymptomsA nagging pop-up that is most likely linked to a potentially unwanted app called Mac Cleanup Pro.
Distribution MethodFreeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss "Utility will damage your computer".

Why Do I see the “Utility will damage your computer” Scam Message?

In most cases, such intrusive, unwanted pop-ups stem from suspicious domains. There could be a number of suspicious domains rotating the scam. It is also possible that the pop-up message is triggered by a potentially unwanted app (PUA), that sneaked into your system without your knowledge. We believe this PUA may be Mac Cleanup Pro.

Mac Cleanup Pro has been distributed via freeware installers and bundled packages. In such packages, additional components for installation are not always disclosed properly (or at all), and you can get tricked into installing apps such as Mac Cleanup Pro. Sometimes this can be avoided if you check the Advanced or Custom option in an installation setup to see the full contents of what you are getting.

The bundling of software is done for monetization purposes, and is mostly popular among developers of adware (ad-supported software). Adware has proven to be very dangerous to users, even malicious, as seen in the Wajam adware case.

If you visited a suspicious website, you could also be witnessing fake alert messages about viruses and other issues detected on your Mac.

It is highly likely that messages such as “Utility will damage your computer” are promoting rogue security software. Rogue programs may be triggering the pop-ups as well, meaning that another distribution channel spreading the scam is, indeed, a rogue program.

To determine the cause of the “Utility will damage your computer“, check out the last paragraph of this article for instructions and a possible solution.

Remove “Utility will damage your computer” Pop-Up

In order to remove “Utility will damage your computer” scam message and all files that are causing it to appear in your Safari browser, it is advisable to complete the steps described in the guide below the article. These steps provide both manual and automatic removal instructions that should be able to fix the issue for you.

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the beginning. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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OFFER
REMOVE IT NOW (MAC)
with SpyHunter for Mac
"Utility will damage your computer" may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall "Utility will damage your computer" and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to "Utility will damage your computer":

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to "Utility will damage your computer". If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to "Utility will damage your computer". Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove "Utility will damage your computer" via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as "Utility will damage your computer". If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove "Utility will damage your computer" – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the "Utility will damage your computer" will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove "Utility will damage your computer" files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as "Utility will damage your computer", the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for "Utility will damage your computer":


Download

SpyHunter for Mac



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