Are you repeatedly seeing the “Utility will damage your computer. You Should move it to the Trash” pop-up in your browser? Beware that this pop-up is trying to scam you and is most likely connected to an unwanted app called Mac Cleanup Pro.
”Utility will damage your computer” Pop-Up Scam
“Utility” will damage your computer. You Should move it to the Trash”
Since this pop-up is a result of some file downloaded from the Internet, macOS could be trying to prevent it from starting. In other words, the operating system could be trying to delete the pop-up each time it appears.
The pop-up may also be a false positive of a program installed on your Mac. Or it could be stemming from a well-known potentially unwanted application called Mac Cleanup Pro.
Mac Cleanup Pro is a potentially unwanted app, developed by a company called PCVARK. The company is tied to applications which are considered PUPs and is also known to put different advertisements in their products to promote other software they have developed.
|Name||"Utility will damage your computer"|
|Short Description||A scam message claiming that “Utility” will damage your computer”.|
|Symptoms||A nagging pop-up that is most likely linked to a potentially unwanted app called Mac Cleanup Pro.|
|Distribution Method||Freeware Installations, Bundled Packages|
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|User Experience||Join Our Forum to Discuss "Utility will damage your computer".|
Why Do I see the “Utility will damage your computer” Scam Message?
In most cases, such intrusive, unwanted pop-ups stem from suspicious domains. There could be a number of suspicious domains rotating the scam. It is also possible that the pop-up message is triggered by a potentially unwanted app (PUA), that sneaked into your system without your knowledge. We believe this PUA may be Mac Cleanup Pro.
Mac Cleanup Pro has been distributed via freeware installers and bundled packages. In such packages, additional components for installation are not always disclosed properly (or at all), and you can get tricked into installing apps such as Mac Cleanup Pro. Sometimes this can be avoided if you check the Advanced or Custom option in an installation setup to see the full contents of what you are getting.
The bundling of software is done for monetization purposes, and is mostly popular among developers of adware (ad-supported software). Adware has proven to be very dangerous to users, even malicious, as seen in the Wajam adware case.
If you visited a suspicious website, you could also be witnessing fake alert messages about viruses and other issues detected on your Mac.
It is highly likely that messages such as “Utility will damage your computer” are promoting rogue security software. Rogue programs may be triggering the pop-ups as well, meaning that another distribution channel spreading the scam is, indeed, a rogue program.
To determine the cause of the “Utility will damage your computer“, check out the last paragraph of this article for instructions and a possible solution.
Remove “Utility will damage your computer” Pop-Up
In order to remove “Utility will damage your computer” scam message and all files that are causing it to appear in your Safari browser, it is advisable to complete the steps described in the guide below the article. These steps provide both manual and automatic removal instructions that should be able to fix the issue for you.
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall "Utility will damage your computer" and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove "Utility will damage your computer" via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove "Utility will damage your computer" – related extensions from Safari / Chrome / Firefox
Step 3: Scan for and remove "Utility will damage your computer" files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as "Utility will damage your computer", the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
"Utility will damage your computer" FAQ
What is "Utility will damage your computer" on your Mac?
The "Utility will damage your computer" threat is a potentially unwanted app or likely a Mac virus. It may slow your Mac down siginficantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your Mac.
The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.
Can my Mac get a virus?
Yes. As much as any other device, Apple computers do get viruses. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a virus:
- Mac Mini
- Macbook Air
- Macbook Pro
What are the symptoms of "Utility will damage your computer" on your Mac?
There are several symptoms to look for when this particular threat and also most Mac threats in general are active:
Symptom #1: Your Mac may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.
If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.
What types of Mac threats are there?
According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware and hijackers.
- Trojan horses and other spyware.
- Ransomware and screen-lockers.
- Cryptocurrency miner malware.
What to do if I have a Mac virus, like "Utility will damage your computer"?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses, tracking cookies and unwanted adware apps plus take care of them quickly. This saves time for manual removal that you would otherwise have to do.
How to secure my passwords and other data from "Utility will damage your computer"?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment about your Mac problems.