THREAT REMOVAL

TuneupMyMac – What Is It? How to Remove It?

Do you have TuneupMyMac on your Mac? Is your Mac lagging despite the program’s promise of improved performance? This article will explain you why.

Despite the very convincing website (https://www(.)tuneupmymac(.)com/) that presents the TuneupMyMac program as useful, anti-virus vendors have detected it as suspicious. In other words, it appears that TuneupMyMac is a potentially unwanted program (PUP) that aims to trick Mac users into buying its full version. The company behind it is called Systweak Software, which has been known to develop unwanted software.

Threat Summary

NameTuneupMyMac
TypePotentially Unwanted Program (PUP)
Short DescriptionTuneupMyMac promises to clean your Mac in a single click but is detected as suspicious by AV vendors.
Symptoms The program may keep on re-appearing on your Mac, and may be persistent to remove.
Distribution MethodVia its official site or via bundling with other Mac apps.
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss TuneupMyMac.

TuneupMyMac – What Is It?

TunyupMyMac promises to clean your Mac “in single click”, free up space on your hard drive, speed up your system by removing junk files, delete sensitive and confidential data securely, and optimize your hard drive. The final result of using such a program should be a more stable Mac.

Where is the problem with TuneupMyMac? The very first thing to consider is that several trustworthy anti-virus vendors from the VirusTotal engine detect the program as suspicious:

As you can see, TuneupMyMac, more specifically the tuneupmymac_.pkg file, has been detected as potentially unwanted (PUP) and malware. 14 out of the 58 VirusTotal engines detect it, and some are unable to process the file type.

As already mentioned, the Systweak company is tied to other applications which are considered PUPs. Another example of a suspicious program developed by the same company is

What is Advanced Identity Protector? Is Advanced Identity Protector legit or a scam? How to remove Advanced Identity Protector PUP from your PC or Mac?
Advanced Identity Protector which claims to detect if your computer has been compromised and protect your identity information.

In reality, it turns out that this app displays multiple errors and scans for your saved passwords to tell you that they are unsecured. During a test, the program showed all passwords, something that any software with admin access can see. To “fix” this identity problem, Advanced Identity Protector requires $50 to activate its licensed version.

Note that you may also see different advertisements in Systweak’s products to promote other software they have developed. Keep in mind that fake system optimizers are also known to generate scare messages trying to trick Mac users into installing other PUPs.

Another interesting thing about TuneupMyMac is its EULA. https://www.tuneupmymac.com/eula/ It states that the program gives you no performance warranty, saying that TMM (TuneupMyMac) will not necessarily increase performance or provide utility benefit, and that such improvements are “possible” and “potential”:

No Performance Warranty
TuneupMyMac specifically disclaims any representation or warranty for the amount of performance increase or utility provided by TMM. TMM will not necessarily increase performance or provide a utility benefit on your computer, and TuneupMyMac makes no claim of specific deficiency, defect, or underperformance with respect to your computer. Any claims of performance increases or utility made for TMM are those of possible or potential improvement or utility, and no representation or warranty is offered that a specific utility or amount of performance increase, if any, will be realized on any particular computer.

The explanation for this is that “each computer is different” (this is true) and “the scenarios under which they are used are different, and no claim is made that any one computer or usage scenario shall result in any performance increase or utility benefit from TMM” (also true). Then again, the very first thing you see when you land on the program’s homepage is the promise of fixing your Mac with a single click, among other improvements.

How to Remove TuneupMyMac

In order to fully remove TuneupMymac from your Mac, we recommend that you follow the removal instructions underneath this article. If the manual steps do not seem to work and you still see TuneupMyMac, we suggest you download and run a scan of your system with an anti-malware program. Downloading such software will not only save you some time, but will remove all files related to TuneupMyMac and will protect your macOS in the future.

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the beginning. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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OFFER
REMOVE IT NOW (MAC)
with SpyHunter for Mac
TuneupMyMac may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall TuneupMyMac and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to TuneupMyMac:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to TuneupMyMac. If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to TuneupMyMac. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove TuneupMyMac via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as TuneupMyMac. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove TuneupMyMac – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the TuneupMyMac will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove TuneupMyMac files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as TuneupMyMac, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for TuneupMyMac:


Download

SpyHunter for Mac



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