Despite the very convincing website (https://www(.)tuneupmymac(.)com/) that presents the TuneupMyMac program as useful, anti-virus vendors have detected it as suspicious. In other words, it appears that TuneupMyMac is a potentially unwanted program (PUP) that aims to trick Mac users into buying its full version. The company behind it is called Systweak Software, which has been known to develop unwanted software.
|Type||Potentially Unwanted Program (PUP)|
|Short Description||TuneupMyMac promises to clean your Mac in a single click but is detected as suspicious by AV vendors.|
|Symptoms||The program may keep on re-appearing on your Mac, and may be persistent to remove.|
|Distribution Method||Via its official site or via bundling with other Mac apps.|
|Detection Tool|| See If Your System Has Been Affected by malware |
|User Experience||Join Our Forum to Discuss TuneupMyMac.|
TuneupMyMac – What Is It?
TunyupMyMac promises to clean your Mac “in single click”, free up space on your hard drive, speed up your system by removing junk files, delete sensitive and confidential data securely, and optimize your hard drive. The final result of using such a program should be a more stable Mac.
Where is the problem with TuneupMyMac? The very first thing to consider is that several trustworthy anti-virus vendors from the VirusTotal engine detect the program as suspicious:
As you can see, TuneupMyMac, more specifically the tuneupmymac_.pkg file, has been detected as potentially unwanted (PUP) and malware. 14 out of the 58 VirusTotal engines detect it, and some are unable to process the file type.
As already mentioned, the Systweak company is tied to other applications which are considered PUPs. Another example of a suspicious program developed by the same company isAdvanced Identity Protector which claims to detect if your computer has been compromised and protect your identity information.
In reality, it turns out that this app displays multiple errors and scans for your saved passwords to tell you that they are unsecured. During a test, the program showed all passwords, something that any software with admin access can see. To “fix” this identity problem, Advanced Identity Protector requires $50 to activate its licensed version.
Note that you may also see different advertisements in Systweak’s products to promote other software they have developed. Keep in mind that fake system optimizers are also known to generate scare messages trying to trick Mac users into installing other PUPs.
Another interesting thing about TuneupMyMac is its EULA. https://www.tuneupmymac.com/eula/ It states that the program gives you no performance warranty, saying that TMM (TuneupMyMac) will not necessarily increase performance or provide utility benefit, and that such improvements are “possible” and “potential”:
No Performance Warranty
TuneupMyMac specifically disclaims any representation or warranty for the amount of performance increase or utility provided by TMM. TMM will not necessarily increase performance or provide a utility benefit on your computer, and TuneupMyMac makes no claim of specific deficiency, defect, or underperformance with respect to your computer. Any claims of performance increases or utility made for TMM are those of possible or potential improvement or utility, and no representation or warranty is offered that a specific utility or amount of performance increase, if any, will be realized on any particular computer.
The explanation for this is that “each computer is different” (this is true) and “the scenarios under which they are used are different, and no claim is made that any one computer or usage scenario shall result in any performance increase or utility benefit from TMM” (also true). Then again, the very first thing you see when you land on the program’s homepage is the promise of fixing your Mac with a single click, among other improvements.
How to Remove TuneupMyMac
In order to fully remove TuneupMymac from your Mac, we recommend that you follow the removal instructions underneath this article. If the manual steps do not seem to work and you still see TuneupMyMac, we suggest you download and run a scan of your system with an anti-malware program. Downloading such software will not only save you some time, but will remove all files related to TuneupMyMac and will protect your macOS in the future.
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall TuneupMyMac and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove TuneupMyMac via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove TuneupMyMac – related extensions from Safari / Chrome / Firefox
Step 3: Scan for and remove TuneupMyMac files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as TuneupMyMac, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.