WannaCry Detected Scam – Remove It

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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This article will aid you to remove the WannaCry Detected scam fully. Follow the tech support scam removal instructions at the end of the article.

WannaCry Detected is a message seen on various websites that host a tech support scam with a phone number that allegedly belongs to Microsoft support. Constant pop-ups that show and the way such landing pages are designed, will lock the page of the browser. The browser can be shut down successfully in some cases, without any repercussions, but in other ones your computer and browser might get affected further with more malware. Most variants of this scam feature a background image that looks almost exactly the official Microsoft Windows website. Do not call any phone numbers and read more about the scam below.

Threat Summary

Name	WannaCry Detected
Type	Tech Support Scam
Short Description	A number of tech support scams trying to scare you that you have the WannaCry virus on your PC. You are provided with a phone number to a supposed Microsoft tech support team.
Symptoms	Messages, pop-up boxes, and redirects appear in your browser. It is not excluded for there to be a lockscreen function among these, or your PC freezing because of the activity going on in your browser related to the scam.
Distribution Method	Freeware Installers, Suspicious Sites, Redirects
Detection Tool	See If Your System Has Been Affected by WannaCry Detected Download Malware Removal Tool
User Experience	Join Our Forum to Discuss WannaCry Detected.

WannaCry Detected Scam – Update January 2018

The scam regarding the WannaCry Virus being supposedly detected on your computer machine continues to be spreading, and campaigns have been detected in December, continuing now in January 2018. A bit surprising, considering that the WannaCry outbreak was back in May and people should have secured their systems since then. What is even more preposterous is the fact that some of these scams will try to convince you that your information is going to be posted in a North Korean server of WannaCry although the activity of the malware has seized. See an example of such a website below:

WannaCry Detected Scam – Distribution

Surfing the Web can be dangerous, especially when you reach new and unknown websites by causally browsing. Clicking on advertisements or targeted content could have hidden links that redirect you to dubious online places. That is the most common way in which this kind of a tech support scam can use for its distribution. Other websites could filled with advertisements and redirect links and you could land on a page which has the WannaCry Detected message.

Below you can see how one of the domains spreading this tech support scam, namely systembootupdatexxxvirusfound.info, fairs with the VirusTotal malware detection service:

Freeware applications, regarded as PUPs (potentially unwanted programs) could also distribute this sort of scam. Different software could cause the scareware to appear in your browsers or another related Microsoft Tech Support scam. Such websites usually come with third-party installations and freeware packages. These packages tend to have extra features selected for installation from the get-go. To avoid installing any additional features could be done if you find an Advanced or a Custom settings menu.

WannaCry Detected Scam – In Depth

WannaCry Detected is one of a few messages related to a tech support scam. The scam is generally the same, but has multiple domains involved with different phone numbers. The domain which is currently spreading a lot is systembootupdatexxxvirusfound.info and the full message displayed inside its landing page is CRITICAL ALERT FROM MICROSOFT :WANNACRY DETECTED! IMMEDIATE SUPPORT REQUIRED.

All of these technical support scams are shown with pop-ups as alerts and are trying to scare you into calling the phone number given on the page. To make it sound more trustworthy, the scammers have put the Microsoft name as the supposed entity which has blocked the page or browser. The phone number used with the systembootupdatexxxvirusfound.info domain is the following:

• 1-844-301-0371

There could be plenty more phone numbers associated with this scam, depending on the URL addresses and landing pages involved. The criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Microsoft and say they are employees there without shame, when that is clearly a lie. The most common pop-up page with the message WannaCry Detected looks like this:

The full message reads the following:

CRITICAL ALERT FROM MICROSOFT :WANNACRY DETECTED! IMMEDIATE SUPPORT REQUIRED

Microsoft has detected WANNACRY Virus on your computer and network location.
Recent website visit might be the reason for this.

Please call us immediately at the toll-free number listed so that our engineers can walk you through the removal process of WANNACRY over the phone. Call us immediately on our Toll Free +1-844-301-0371 for Technical Assistance.

***********************************

Toll Free +1-844-301-0371

***********************************

Please do not use any internet based services to avoid any identity thefts.
PLEASE DO NOT SHUT DOWN OR RESTART YOUR COMPUTER AS WANNACRY IS EFFECTING INTERNET USERS GLOBALLY. RESTARTING THE COMPUTER OR IGNORING THE MESSAGE WILL MEAN THAT WANNACRY WILL START SENDING YOUR PERSONAL INFORMAITON TO WANNACRY SERVER IN NORTH KOREA. PLEASE CALL MICROSOFT SUPPORT TO FIX

In case you see any such messages, know that you aren’t on the official Microsoft website main page. Also, no matter how many pop-ups, alerts and message boxes are displayed, remember that this is just scareware that is trying to trick you into calling the 1-844-301-0371 phone number that goes along with the corresponding message. Other domains than systembootupdatexxxvirusfound.info are involved with this scam, and you should pay more attention to the URLs and messages you see as signs of being on such a scam page.

Your browser or computer screen can become locked and may seem like your whole screen is blocked and totally inaccessible. In such a situation, you could try clicking the “Windows” button and combinations such as “Ctrl+Alt+Del” or even the “Close” button to check if you still can interact with your computer system.

The scammers want to make you believe that the only way to fix your computer device is by calling one of the phone numbers, provided on your screen. They also will blatantly lie to you that they are an expert team of technicians and as already mentioned above, in most cases pretend to be Microsoft employees. Not even a small fraction of that is true. Also, note that most of the time the person on the other line has an Indian accent or is from India – that is not racist or discriminatory in this case, but the sad truth. The whole scam is made in a way to convince you into calling the provided telephone numbers, based mainly on scareware tactics.

Do NOT call any of the phone numbers in any circumstance. It is not toll free as presented on the websites, and even the shortest of calls could cost you next to a small fortune. Furthermore, while the con artists can present themselves as Microsoft employees or similar experts or even partners, they will try to acquire personal information and financial data from you. That information can be sold, and you could get into more problems, such as identity theft, your bank accounts getting emptied etc.

Remove WannaCry Detected Scam

To remove the WannaCry Detected tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Note! Your computer system may be affected by WannaCry Detected or other threats.
Scan Your PC with SpyHunter
SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as WannaCry Detected.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.

To remove WannaCry Detected follow these steps:

1. Uninstall malicious programs from Windows

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria

How to Uninstall malicious programs from Windows:

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).

In the field type in “appwiz.cpl” and press ENTER (fig.2).

This will open a window with all the programs installed on the PC.
Select the program that you want to remove, and press “Uninstall” (fig.3).

Follow the instructions above and you will successfully uninstall most programs.

2. Clean your Browser and Registry from WannaCry Detected

Remove WannaCry Detected by cleaning your Browser and Registry.

Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge Fix registry entries created by WannaCry Detected on your PC.

Start Mozilla Firefox. Open the menu window

Select the “Add-ons” icon from the menu.

Select the unwanted extension and click “Remove“

After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.

Start Google Chrome and open the drop menu

Move the cursor over “Tools” and then from the extended menu choose “Extensions“

From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.

After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.

Start Internet Explorer:

Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’

In the ‘Manage Add-ons’ window.

Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.

Start Edge

Open the drop menu by clicking on the icon at the top right corner.

From the drop menu select “Extensions”.

Choose the suspected malicious extension you want to remove and then click on the gear icon.

Remove the malicious extension by scrolling down and then clicking on Uninstall.

Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.

IMPORTANT!
Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Use SpyHunter to scan for malware and unwanted programs

3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool

Scan your PC and Remove WannaCry Detected with SpyHunter Anti-Malware Tool and back up your data

1. Install SpyHunter to scan for WannaCry Detected and remove them.2. Scan with SpyHunter, Detect and Remove WannaCry Detected. Back up your data to secure it from malware in the future.

Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.

Step 2: Guide yourself by the download instructions provided for each browser.

Step 3: After you have installed SpyHunter, wait for it to update automatically.

Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.

Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.

Step 3: If any threats have been removed, it is highly recommended to restart your PC.

Back up your data to secure it against attacks in the future

IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup .

SOS Online Backup

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts