Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
This article will aid you to remove the WannaCry Detected scam fully. Follow the tech support scam removal instructions at the end of the article.
WannaCry Detected is a message seen on various websites that host a tech support scam with a phone number that allegedly belongs to Microsoft support. Constant pop-ups that show and the way such landing pages are designed, will lock the page of the browser. The browser can be shut down successfully in some cases, without any repercussions, but in other ones your computer and browser might get affected further with more malware. Most variants of this scam feature a background image that looks almost exactly the official Microsoft Windows website. Do not call any phone numbers and read more about the scam below.
Threat Summary
Name
WannaCry Detected
Type
Tech Support Scam
Short Description
A number of tech support scams trying to scare you that you have the WannaCry virus on your PC. You are provided with a phone number to a supposed Microsoft tech support team.
Symptoms
Messages, pop-up boxes, and redirects appear in your browser. It is not excluded for there to be a lockscreen function among these, or your PC freezing because of the activity going on in your browser related to the scam.
Distribution Method
Freeware Installers, Suspicious Sites, Redirects
Detection Tool
See If Your System Has Been Affected by WannaCry Detected
The scam regarding the WannaCry Virus being supposedly detected on your computer machine continues to be spreading, and campaigns have been detected in December, continuing now in January 2018. A bit surprising, considering that the WannaCry outbreak was back in May and people should have secured their systems since then. What is even more preposterous is the fact that some of these scams will try to convince you that your information is going to be posted in a North Korean server of WannaCry although the activity of the malware has seized. See an example of such a website below:
WannaCry Detected Scam – Distribution
Surfing the Web can be dangerous, especially when you reach new and unknown websites by causally browsing. Clicking on advertisements or targeted content could have hidden links that redirect you to dubious online places. That is the most common way in which this kind of a tech support scam can use for its distribution. Other websites could filled with advertisements and redirect links and you could land on a page which has the WannaCry Detected message.
Below you can see how one of the domains spreading this tech support scam, namely systembootupdatexxxvirusfound.info, fairs with the VirusTotal malware detection service:
Freeware applications, regarded as PUPs (potentially unwanted programs) could also distribute this sort of scam. Different software could cause the scareware to appear in your browsers or another related Microsoft Tech Support scam. Such websites usually come with third-party installations and freeware packages. These packages tend to have extra features selected for installation from the get-go. To avoid installing any additional features could be done if you find an Advanced or a Custom settings menu.
WannaCry Detected Scam – In Depth
WannaCry Detected is one of a few messages related to a tech support scam. The scam is generally the same, but has multiple domains involved with different phone numbers. The domain which is currently spreading a lot is systembootupdatexxxvirusfound.info and the full message displayed inside its landing page is CRITICAL ALERT FROM MICROSOFT :WANNACRY DETECTED! IMMEDIATE SUPPORT REQUIRED.
All of these technical support scams are shown with pop-ups as alerts and are trying to scare you into calling the phone number given on the page. To make it sound more trustworthy, the scammers have put the Microsoft name as the supposed entity which has blocked the page or browser. The phone number used with the systembootupdatexxxvirusfound.info domain is the following:
1-844-301-0371
There could be plenty more phone numbers associated with this scam, depending on the URL addresses and landing pages involved. The criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Microsoft and say they are employees there without shame, when that is clearly a lie. The most common pop-up page with the message WannaCry Detected looks like this:
The full message reads the following:
CRITICAL ALERT FROM MICROSOFT :WANNACRY DETECTED! IMMEDIATE SUPPORT REQUIRED
Microsoft has detected WANNACRY Virus on your computer and network location. Recent website visit might be the reason for this.
Please call us immediately at the toll-free number listed so that our engineers can walk you through the removal process of WANNACRY over the phone. Call us immediately on our Toll Free +1-844-301-0371 for Technical Assistance.
***********************************
Toll Free +1-844-301-0371
***********************************
Please do not use any internet based services to avoid any identity thefts. PLEASE DO NOT SHUT DOWN OR RESTART YOUR COMPUTER AS WANNACRY IS EFFECTING INTERNET USERS GLOBALLY. RESTARTING THE COMPUTER OR IGNORING THE MESSAGE WILL MEAN THAT WANNACRY WILL START SENDING YOUR PERSONAL INFORMAITON TO WANNACRY SERVER IN NORTH KOREA. PLEASE CALL MICROSOFT SUPPORT TO FIX
In case you see any such messages, know that you aren’t on the official Microsoft website main page. Also, no matter how many pop-ups, alerts and message boxes are displayed, remember that this is just scareware that is trying to trick you into calling the 1-844-301-0371 phone number that goes along with the corresponding message. Other domains than systembootupdatexxxvirusfound.info are involved with this scam, and you should pay more attention to the URLs and messages you see as signs of being on such a scam page.
Your browser or computer screen can become locked and may seem like your whole screen is blocked and totally inaccessible. In such a situation, you could try clicking the “Windows” button and combinations such as “Ctrl+Alt+Del” or even the “Close” button to check if you still can interact with your computer system.
The scammers want to make you believe that the only way to fix your computer device is by calling one of the phone numbers, provided on your screen. They also will blatantly lie to you that they are an expert team of technicians and as already mentioned above, in most cases pretend to be Microsoft employees. Not even a small fraction of that is true. Also, note that most of the time the person on the other line has an Indian accent or is from India – that is not racist or discriminatory in this case, but the sad truth. The whole scam is made in a way to convince you into calling the provided telephone numbers, based mainly on scareware tactics.
Do NOT call any of the phone numbers in any circumstance. It is not toll free as presented on the websites, and even the shortest of calls could cost you next to a small fortune. Furthermore, while the con artists can present themselves as Microsoft employees or similar experts or even partners, they will try to acquire personal information and financial data from you. That information can be sold, and you could get into more problems, such as identity theft, your bank accounts getting emptied etc.
Remove WannaCry Detected Scam
To remove the WannaCry Detected tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
WannaCry Detected may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing WannaCry Detected.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove WannaCry Detected
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
1. Hold Windows key()+ R
2. The “Run” Window will appear. In it, type “msconfig” and click OK.
3. Go to the “Boot” tab. There select “Safe Boot” and then click “Apply” and “OK”.
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.
4. When prompted, click on “Restart” to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Clean any registries, created by WannaCry Detected on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by WannaCry Detected there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
Step 3: Find files created by WannaCry Detected
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for WannaCry Detected with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Step 5 (Optional): Try to Restore Files Encrypted by WannaCry Detected.
Ransomware infections and WannaCry Detected aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested several alternative methods that may help you go around direct decryption and try to restore your files. Bear in mind that these methods may not be 100% effective but may also help you a little or a lot in different situations.
Method 1: Scanning your drive’s sectors by using Data Recovery software. Another method for restoring your files is by trying to bring back your files via data recovery software. Here is one advanced software for preferred data recovery software solution:
Method 2: Trying Kaspersky and EmsiSoft’s decryptors. If the first method does not work, we suggest trying to use decryptors for other ransomware viruses, in case your virus is a variant of them. The two primary developers of decryptors are Kaspersky and EmsiSoft, links to which we have provided below:
To restore your data in case you have backup set up, it is important to check for Volume Shadow Copies, if ransomware has not deleted them, in Windows using the below software:
Method 4: Finding the decryption key while the cryptovirus sends it over a network via a sniffing tool.
Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key. See how-to instructions below:
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
WannaCry Detected may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing WannaCry Detected.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove WannaCry Detected
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
1. Hold Windows key()+ R
2. The “Run” Window will appear. In it, type “msconfig” and click OK.
3. Go to the “Boot” tab. There select “Safe Boot” and then click “Apply” and “OK”.
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.
4. When prompted, click on “Restart” to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Clean any registries, created by WannaCry Detected on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by WannaCry Detected there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
Step 3: Find files created by WannaCry Detected
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for WannaCry Detected with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
WannaCry Detected may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing WannaCry Detected.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Be patient as this could take a while.
Step 1: Uninstall WannaCry Detected and related software from Windows
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
Here is a method in few easy steps that should be able to uninstall most programs.No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
1. Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear.
2. In the field type in “appwiz.cpl” and press ENTER.
3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press “Uninstall”
Follow the instructions above and you will successfully uninstall most programs.
Step 2: Clean your Browsers from WannaCry Detected.
Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge
1. Start Mozilla Firefox. Open the menu window
2. Select the “Add-ons” icon from the menu.
3. Select the unwanted extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
1. Start Google Chrome and open the drop menu
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
1. Start Internet Explorer: 2. Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
3. In the ‘Manage Add-ons’ window.
4. Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
5. After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
1. Start Edge
2. Open the drop menu by clicking on the icon at the top right corner.
3. From the drop menu select “Extensions”.
4. Choose the suspected malicious extension you want to remove and then click on the gear icon.
5. Remove the malicious extension by scrolling down and then clicking on Uninstall.
Step 3: Clean any registries, created by WannaCry Detected on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by WannaCry Detected there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
IMPORTANT! Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for WannaCry Detected with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
WannaCry Detected may remain persistent on your system and may re-infect it. We recommend you to download Combo Cleaner and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Combo Cleaner’s scanner is free but the paid version is needed to remove the malware threats. Read Combo Cleaner’s EULA and Privacy Policy
Preparation Phase:
Before starting to follow the steps below, be advised that you should first do the following preparations:
Backup your files in case the worst happens.
Make sure to have a device with these instructions on standy.
Arm yourself with patience.
Step 1: Uninstall WannaCry Detected and remove related files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with Combo Cleaner
Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to WannaCry Detected:
Tip: To quit a process completely, choose the “Force Quit” option.
4. Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to WannaCry Detected. If you find it, right-click on the app and select “Move to Trash”.
6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to WannaCry Detected. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.
7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:
Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
Step 2: Remove WannaCry Detected – related extensions from your Mac’s browsers
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove an extension from Safari and reset it.
1. Start Mozilla Firefox. Open the menu window
2. Select the “Add-ons” icon from the menu.
3. Select the Extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
1. Start Google Chrome and open the drop menu
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
1. Start Safari
2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
3. From the menu, click on “Preferences“
4. After that, select the ‘Extensions’ Tab
5. Click once on the extension you want to remove.
6. Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the WannaCry Detected will be removed.
How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
Step 3: Scan for and remove WannaCry Detected files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as WannaCry Detected, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
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For Windows 8, 8.1 and 10.
For Windows XP, Vista, and 7.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
Remove an extension from Safari and reset it.
