THREAT REMOVAL

“Yahoo Customer Reward Program” Scam – How to Remove It

Remove Yahoo Customer Reward Program Scam from Your PC sensorstechfroum

This article provides information about “Yahoo Customer Reward Program” scam as well as all steps needed for its complete removal from the PC.

Is “Yahoo Customer Reward Program” a scam? The answer is yes. According to official information, Yahoo has never launched any customer reward programs. So all messages that try to make you believe that you have the chance to participate in “Yahoo Customer Reward Program” are part of scam campaigns that aim to steal your personal information and financial credentials. Such messages could interrupt your browsing sessions with the help of an adware or another kind of harmful program installed on your PC.

Threat Summary

Name Yahoo Customer Reward Program
Type Scam, PUP
Short Description “Yahoo Customer Reward Program” message is a scam that may try to convince you to share sensitive details with bad intenders.
Symptoms “Yahoo Customer Reward Program” scam could interrupt browsing sessions in an attempt to steal your personal information and eventually your money. Many other advertisements may appear in the browser and make it sluggish.
Distribution Method Freeware Installations, Bundled Packages
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User Experience Join Our Forum to Discuss Yahoo Customer Reward Program.

“Yahoo Customer Reward Program” Scam – Spread Techniques

Among the main reasons why you see “Yahoo Customer Reward Program” scam during browsing sessions is supposedly an undesired program installed on your PC.

Programs of this kind are mainly distributed with the help of shady techniques like software bundling, compromised installers, and malvertising campaigns. When the PUP associated with “Yahoo Customer Reward Program” scam is bundled to another third-party app it may easily land on your system without your knowledge. As its presence is usually concealed you might have unintentionally installed it during the installation process of a recently downloaded app. This is a possible side effect especially if you followed the regular installation steps. Most of the times they do not provide any information that additional apps are included in the same installer and are going to be installed by default. There is a way, however, to prevent undesired apps from accessing your system. It is possible to do that by choosing the Advanced or Custom configuration options presented in the installer. Once you access them you will be able to see whether some extra apps are offered along with the primary one or not. In case that you do not need them or find them suspicious, you can opt out their installation or reconsider the installation of the desired freeware.

“Yahoo Customer Reward Program” Scam – More About Its Impact

A new fraudulent scheme associated with Yahoo Company has been detected to scam online users. As reported by affected users the scam appears during browsing sessions to display the deceitful message “Yahoo Customer Reward Program”. In an attempt to look like a legitimate message and trick you into following certain steps the scam could feature the official logo of the company.

In reality, the official Yahoo service does not provide direct customer support email, or phone number, neither rewards programs to its clients. At this point, the official support channels of Yahoo are Yahoo Help Centre and Yahoo Help forum.

A common practice of scammers is to impersonate popular brands in order to make more users victims of their malicious campaigns. Some of the biggest reported scams are associated with companies like Microsoft, DHL, Amazon, RayBan and other.

The purpose of this “Yahoo Customer Reward Program” scam is most likely stealing of your personal information or financial credentials. Being presented as a special chance for winning an appealing reward, this scam could attempt to obtain details like name, surname, email address, location, credit card number, mobile phone number, and other. It may also try to convince you to call fake support number or transfer money to a given bank account.

As regards the reason why your browsing sessions are frequently interrupted by various web pages and pop-ups that display the “Yahoo Customer Reward Program” scam message, it is probably an adware or another harmful program installed on your PC. Such programs alter essential system settings in order to gain access to target web browsers and start generating lots of annoying ads there.

The undesired program may affect frequently used web browsers like Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari, and Opera and flood them with various ads of all kinds. As a result, you may become a victim of scams like “Yahoo Customer Reward Program” or other malicious activities. The nasty program that resides on your PC is also likely to be able to collect some sensitive data from affected browser and send it to its owners. Among the acquired details may be:

  • Browsing history
  • Search queries
  • IP address
  • Location
  • Browser type and version
  • Language
  • Login credentials

So if you are concerned about your online security and the security of your computer you should remove all files and objects associated with “Yahoo Customer Reward Program” scam as soon as possible.

How to Remove “Yahoo Customer Reward Program” in Full

In order to remove “Yahoo Customer Reward Program” scam and all harmful files associated with it from your PC, you should complete all the steps listed in the removal that follows. It presents both manual and automatic removal approaches. Combined the two methods guarantee the complete removal of this nasty program. In case that you have further questions or need additional help, don’t hesitate to leave a comment or contact us via email.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Yahoo Customer Reward Program from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Yahoo Customer Reward Program

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Yahoo Customer Reward Program and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Yahoo Customer Reward Program on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Yahoo Customer Reward Program there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Yahoo Customer Reward Program with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Yahoo Customer Reward Program from Mac OS X.


Step 1: Uninstall Yahoo Customer Reward Program and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Yahoo Customer Reward Program:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Yahoo Customer Reward Program. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Yahoo Customer Reward Program. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Yahoo Customer Reward Program via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Yahoo Customer Reward Program. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Yahoo Customer Reward Program from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Yahoo Customer Reward Program from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Yahoo Customer Reward Program from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Yahoo Customer Reward Program from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Yahoo Customer Reward Program will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Yahoo Customer Reward Program from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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