A new tech support scam resembling a Microsoft Tech Support service has been reported to affect users massively. It is associated with the domain profittower(.)com that may be advertised via unwanted software installed on the affected computer. Users who come across the pop-up are strongly advised not to call the number since the “customer representatives” may rope them into a scam. A computer scan for unwanted software is also recommended in case you see pop-ups with the 855-612-9897 number in them.
|Name||Profittower(.)net Tech Support Pop-Up|
|Type||Tech Support Scam|
|Short Description||Users may be presented a fake virus detection on their computer along with a number to call fake Microsoft representatives.|
|Symptoms||Users may witness a pop-up on their browser and hear the following sound message that runs every time Profittower(.)net is opened:|
|Distribution Method||Via PUP (Potentially Unwanted Programs), browser redirects by third-party sites or links in comments, messages or replies posted online.|
|Detection Tool||Download Malware Removal Tool, to See If Your System Has Been Affected by Profittower(.)net Tech Support Pop-Up|
|User Experience||Join our forum to discuss Profittower(.)net Tech Support Pop-Up.|
How 855-612-9897 Tech Support Scam Is Distributed
The tech support scam is presented to users who have usually clicked on various web links that may be shared to them online in forums, comments on videos or pictures or other independent posts. Such links may look safe, but they may cause browser redirects to websites such as Profittower(.)net.
Another way for such pop-ups to be presented to the user is via ad-supported applications. Such may resemble useful software. However, they may cause pop-ups ad other types of advertisements on user PCs.
The 855-612-9897 Tech Support Scam In Detail
When the number associated with the domain was examined, it was established that users have experienced contact with representatives that claimed they were from Microsoft. Also, according to affected users who reported the number at 800notes.com, the “experts” seemed to appear legitimate. However, they have collected personal information from users who called the number and demanded 500 dollars to fix an issue that does not exist. What is even more infuriating is that the cyber-crooks negotiated the fixed price, bringing it down to 200 dollars with one particular user.
The Domain Profittower(.)net In Detail
The US-based domain itself has been listed as a spam domain in recognized RBL sites that blacklist such, like blacklist.spambag.org. Furthermore, there is another domain, called deficittower(.)net promoting that has been reported to advertise the same message.
When opened, the domain plays the above mentioned sound message and displays what appears to be a fake antivirus scanner. And a pop-up message that states the following:
Your browser has been infected with an adware or malware causing you to see this pop-up.
For immediate assistance, please contact system support immediately at 855-612-9897. Do not restart your computer to prevent further propagation.”
Users should be informed that these type of warnings are fake and they may not have any malware installed on your computer. However, there is a chance that the affected computer may be displaying advertisements and pop-ups due to an adware program installed without the user`s consent.
Stop Profittower(.)net Pop-ups Completely
To stop such pop-ups from appearing on your machine, it is recommended to use the tutorial provided after this article. In addition, to that, you should also perform a check of your system for any malware that may be situated in it. Installing an advanced anti-malware software is one way to automatically check whether or not your system has been modified by other programs that may be administering the Profittower(.)net Pop-ups and in the same time protect your computer from further intrusions.
First, close your browser from the Windows Task Manager by pressing WIN button and X together and choosing Task manager. After that locate your browser right click it from the list and click on End Task. After that follow this manual to remove it from your browser: