A new tech support scam has been reported to roam around infecting users left and right. It is connected with the phone number 866-836-6745 with code “1-“. The scammers on the other side of the phone have been reported to talk with a broken English accent, suggesting this is a masked call. Users are strongly advised to beware of such scamming pop-ups since they may represent a direct threat to both the user’s vital information and funds.
|Type||Tech Support Scam|
|Short Description||Suspicious domain associated with the scamming number 1-866-836-6745.|
|Symptoms||The user may witness a pop-up locking him out of his browser. Possible witnessing of the following scareware message:|
|Distribution Method||Via PUPs, installed by bundling (Browser Hijackers) or by visiting a suspicious third-party site that is advertising a problem on your PC.|
|Detection Tool||Download Malware Removal Tool, to See If Your System Has Been Affected by malware|
|User Experience||Join our forum to discuss 1-866-836-6745 Pop-up.|
1-866-836-6745 Tech Support Scam – How Does It Spread
When it comes to this tech support scam, it may be “marketed” out into the open via different methods, either by calling users directly and pretending to be a person or a service or via software.
The second method is more likely to happen because more users have reported pop-ups with an audio message that are very difficult to be closed. In fact, such suspicious browser-locking redirects are caused by browser hijackers and adware programs (PUPs) installed directly on the user PC. Examples for those are Gangnamgame(.)net, DNS Unlocker, Yes Searches and others. Users are strongly advised to use specific software to scan for and remove all executables which may be causing pop-ups like the 1-866-836-6745 Tech Support.
1-866-836-6745 Tech Support Scam In Detail
This tech support pop-up may appear on your screen along with a fake BSOD error alert. Users have reported on Microsoft security forums that they have encountered such scareware type of messages that claim they have viruses on their computer. The pop-up has been also reported to give demands to call Microsoft customer service.
Also, here is a list of other types of scams that may be associated with the number 1-866-836-6745:
- Fake debt collections.
- Fake order delivery and payment.
- Fake subscription scam. (Call once then you receive enormous phone bill later.)
- Fake company.
Phone and e-mail scams have become increasingly more effective since there are many users who trust the phone more than the web. The dangers associated with them may be many, main of which are:
- Malware on your computer.
- Financial information collection.
- Identity theft.
- Paid service that charges the user with expensive fee while on the phone with the questionable number.
- Subscription to an SMS service that drains money from the user’s account.
The bottom line is if you have encountered such number, you should immediately report it to the authorities. It is also strongly advisable to notify your phone operator service to block any connections by this or other similar numbers that may be charging your SIM card.
Stop Pop-ups by 1-866-836-6745 In The Future
To prevent your browser from having such pop-ups that lock it, first you should get rid of this one. To do this, you need to close your browser. There are two main ways to do this:
- Restart your computer.
- Stop it as a task in Windows Task Manager (CTRL+SHIFT+ESC then mark your browser after which click on “End Task”)
If the pop-up has been caused by a potentially unwanted program (PUP) on your computer, it is strongly advisable to follow the after-mentioned instructions to get completely rid of this and other browser redirects. Also, it is advisable to use an advanced anti-malware program that will assist you with identifying any malicious files on your device working against your interests.
- Guide 1: How to Remove 1-866-836-6745 Pop-up from Windows.
- Guide 2: Get rid of 1-866-836-6745 Pop-up from Mac OS X.
- Guide 3: Remove 1-866-836-6745 Pop-up from Google Chrome.
- Guide 4: Erase 1-866-836-6745 Pop-up from Mozilla Firefox.
- Guide 5: Uninstall 1-866-836-6745 Pop-up from Microsoft Edge.
- Guide 6: Remove 1-866-836-6745 Pop-up from Safari.
- Guide 7: Eliminate 1-866-836-6745 Pop-up from Internet Explorer.
How to Remove 1-866-836-6745 Pop-up from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove 1-866-836-6745 Pop-up
Step 2: Uninstall 1-866-836-6745 Pop-up and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by 1-866-836-6745 Pop-up on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by 1-866-836-6745 Pop-up there. This can happen by following the steps underneath:
Get rid of 1-866-836-6745 Pop-up from Mac OS X.
Step 1: Uninstall 1-866-836-6745 Pop-up and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 1-866-836-6745 Pop-up via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove 1-866-836-6745 Pop-up from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase 1-866-836-6745 Pop-up from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall 1-866-836-6745 Pop-up from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove 1-866-836-6745 Pop-up from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-866-836-6745 Pop-up will be removed.
Eliminate 1-866-836-6745 Pop-up from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.