Raw6help.xyz is a website that is directly involved with a tech support scam. The site uses 1-888-345-8305 for the contact phone number. People that run this scam might call you from that number. You can experience endless redirects while browsing and be unable to interact with your browser or with your computer for some time. The background of the main page tries to convince you that you are in a Russian spammer’s network. You should read the full article to see how to counter the fake messages.
Threat Summary
| Name | Raw6help.xyz |
| Type | Tech Support Scam |
| Short Description | The tech support scam is made in a way that tries to push you into calling the phone number provided on the site, trying to make you believe that your PC has problems. |
| Symptoms | A message shows as a background on the site, as if your internet connection is a part of a remote server located in Russia. Pop-up boxes will appear saying that you need to contact the given phone number to fix the issue. |
| Distribution Method | Freeware Installers, Suspicious Sites, Browser Redirects |
| Detection Tool |
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| User Experience | Join Our Forum to Discuss Raw6help.xyz. |
Raw6help.xyz – Methods of Delivery
This tech support scam utilizes multiple delivery methods. More often than not, when you are browsing through suspicious websites with no reputation, or click on advertisements, you can get the scam to appear. Also, redirects connected to various suspicious links or a PUP (potentially unwanted program) can load the tech support scam on your PC. You will see the 1-888-345-8305 number in message boxes loaded from the Raw6help.xyz website.
Unwanted software that causes the 1-888-345-8305 phone number to display on your browsers or make the Raw6help.xyz website to appear and redirect you can come packed in third-party installations. Freeware and bundle applications typically come with such packages. They might have additional features set for installation by default. In case you wish to avoid such installations you could do it by finding an Advanced or Custom settings menu inside the setup.
Raw6help.xyz – More Information
Raw6help.xyz is a website involved with a technical support scam which tries to trick people into calling the 1-888-345-8305 phone number. The website shows pop-ups that display long messages which want to convince you that you have issues with your PC and internet connection.
People still fall victim to such scams and report seeing many other websites displaying the same error messages. One of them is rockno5.xyz. All these websites are made of a single webpage that claims that you are in a Russian remote server network.
You can see the background here:
When the website related to the tech support scam is loaded inside a browser, a message in a pop-up box will show. The message blocks you from using the Web page, and if you click on it, a new tab and new window of the browser will show with the same message, blocking both your browser and screen for five or more seconds. That can eventually slow down your computer machine.
Here is how the pop-up message looks like:
The pop-up message reads:
Raw6help.xyz says…
System Official Support
An automatic file transfer to a remote computer is detected by System Firewall.Please Click OK to Authorize the Transfer of data file.
If This transfer is not authorized or initiated by you, Then This can be an attempt of data theft. Please Call System Network Engineer immediately to Diagnose your PC Security status.
Tollfree Number : 1-888-345-8305
Do not turn off your computer or close browser, to avoid any hardware failure. Suspicious activity of intrusions detected which is trying to redirect you to an attack site.
This may happen due to obsolete virus protections.
To fix, please call system support at 1-888-345-8305 immediately. Please ensure you do not restart your computer to prevent data loss.
(1) Potential Threat Detected! warning:
Call 1-888-345-8305 immediately for assistance on how to remove the virus. The call is toll-free.
The cyber crooks want you to believe that the only viable solution for fixing your supposedly problematic internet connection and PC is if you call the 1-888-345-8305 number. They will even try to release any doubts you have for making the call by playing an audio file from the Raw6help.xyz website. The file contains a pre-recorded message of a woman who shortly and simply says that you need to call technical support on the toll-free number.
If you have found yourself on the Raw6help.xyz page with the scam, you will read later in the pop-up message that you should not interact with your computer, to prevent data loss as there is a virus found. The trick here is to keep making you think that there is a virus that you cannot remove, and you have to make the call.
Do NOT call these con artists because they will just swindle you for money. The call is not toll-free as the Raw6help.xyz website claims and even the shortest call can cost you a fortune. Also, the criminals will make an attempt to extract personal data, banking and other financial details from you. Any information they get can be later sold on the black market and might even lead to identity theft.
Remove Raw6help.xyz Completely
To remove Raw6help.xyz manually from your PC, follow the step-by-step removal instructions given below. If the manual removal does not get rid of the scam and redirects effectively, you should search for and remove any leftover items with an advanced anti-malware tool. Such software will keep your system safe in the future.
Preparation before removing Raw6help.xyz.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
- Scan for Malware
- Fix Registries
- Remove Virus Files
Step 1: Scan for Raw6help.xyz with SpyHunter Anti-Malware Tool
Step 2: Clean any registries, created by Raw6help.xyz on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Raw6help.xyz there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.Step 3: Find virus files created by Raw6help.xyz on your PC.
1.For Windows 8, 8.1 and 10.
For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC's screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be "fileextension:exe". After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navigation box to fill up in case the PC is looking for the file and hasn't found it yet.
2.For Windows XP, Vista, and 7.
For Older Windows Operating Systems
In older Windows OS's the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Raw6help.xyz FAQ
What Does Raw6help.xyz Trojan Do?
The Raw6help.xyz Trojan is a malicious computer program designed to disrupt, damage, or gain unauthorized access to a computer system. It can be used to steal sensitive data, gain control over a system, or launch other malicious activities.
Can Trojans Steal Passwords?
Yes, Trojans, like Raw6help.xyz, can steal passwords. These malicious programs are designed to gain access to a user's computer, spy on victims and steal sensitive information such as banking details and passwords.
Can Raw6help.xyz Trojan Hide Itself?
Yes, it can. A Trojan can use various techniques to mask itself, including rootkits, encryption, and obfuscation, to hide from security scanners and evade detection.
Can a Trojan be Removed by Factory Reset?
Yes, a Trojan can be removed by factory resetting your device. This is because it will restore the device to its original state, eliminating any malicious software that may have been installed. Bear in mind that there are more sophisticated Trojans that leave backdoors and reinfect even after a factory reset.
Can Raw6help.xyz Trojan Infect WiFi?
Yes, it is possible for a Trojan to infect WiFi networks. When a user connects to the infected network, the Trojan can spread to other connected devices and can access sensitive information on the network.
Can Trojans Be Deleted?
Yes, Trojans can be deleted. This is typically done by running a powerful anti-virus or anti-malware program that is designed to detect and remove malicious files. In some cases, manual deletion of the Trojan may also be necessary.
Can Trojans Steal Files?
Yes, Trojans can steal files if they are installed on a computer. This is done by allowing the malware author or user to gain access to the computer and then steal the files stored on it.
Which Anti-Malware Can Remove Trojans?
Anti-malware programs such as SpyHunter are capable of scanning for and removing Trojans from your computer. It is important to keep your anti-malware up to date and regularly scan your system for any malicious software.
Can Trojans Infect USB?
Yes, Trojans can infect USB devices. USB Trojans typically spread through malicious files downloaded from the internet or shared via email, allowing the hacker to gain access to a user's confidential data.
About the Raw6help.xyz Research
The content we publish on SensorsTechForum.com, this Raw6help.xyz how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific trojan problem.
How did we conduct the research on Raw6help.xyz?
Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of trojans (backdoor, downloader, infostealer, ransom, etc.)
Furthermore, the research behind the Raw6help.xyz threat is backed with VirusTotal.
To better understand the threat posed by trojans, please refer to the following articles which provide knowledgeable details.