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.IMSORRY Ransomware Virus (Restore Files)

This article has been created in order to show you how to remove ImSorry ransomware and restore AES encrypted files with the .imsorry file extension.

A ransomware virus encrypting files via the AES algorithm and demanding $500 ransom payoff in BTC in order to get the encrypted files decoded. The virus is called ImSorry, since the file extension and it’s ransom note have the same name. In addition to this, the virus also drops a ransom note, named Read me for help thanks.txt in which it states instructions on how to pay the fee to get the files recovered. In case you have been infected by this ransomware virus, we suggest that you read the following article.

Threat Summary

Name ImSorry Virus
Type Ransomware, Cryptovirus
Short Description The ransomware virus aims to perform different activities on the compromised computers that include extorting it’s owner for the files on it.
Symptoms Files are AES encrypted with the .imsorry file extension added. Ransom note is named Read me for help thanks.txt. One more ransom note, named Im Sorry
Distribution Method Spam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss ImSorry Virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.imsorry File Virus – How Does It Infect

The infection process of this ransomware virus is connected primarily with using combination of different tools to spread various spam or upload the malware online as a file that only seems legitimate. The tools that could be used may vary:

  • Exploit kit for the infection.
  • Malware obfuscators.
  • Spam bots or spamming services.
  • Loaders or Trojans.
  • Domains which are converted into distribution sites.

These techniques and tools altogether may be used to spread the malicious files of .imsorry ransomware virus via various spam e-mails sent with deceptive messages. The e-mails may either contain a malicious e-mail attachments in them or web links that lead to the download of such, for example:

Other locations where the virus can have it’s malicious files uploaded are on suspicious software download sites, via compromised torrent sites or as a fake update of Java or Adobe flash player. It’s infection may also be caused via a web injector as a result of a malicious browser redirect. Such redirects are usually caused if you have an ad-supported suspicious PUA (potentially unwanted application) on your computer.

More Information about ImSorry Ransomware

As soon as an infection by this ransomware virus takes place, via one way or another, malicious files, like it’ primary infection file may be dropped on the compromised computer. It has a random name, as reported in VirusTotal.com:

Besides this file, other support modules that may be temporary and .dll files may be dropped on other Windows directories, like the following:

  • %AppData%
  • %Roaming%
  • %Temp%
  • %Local%
  • %LocalLow%

After this has completed, the ransomware virus may modify the registry entries on the compromised computers, more specifically by adding custom value strings. It may attack the Run and RunOnce registry sub-keys and in them add strings that make the malicious executable of ImSorry ransomware run automatically. The sub-keys have the following locations:

→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\

After this has been completed, the ransomware infection aims to perform multiple different actions to prevent any data recovery from Windows Backups. One of those is to delete the shadow volume copies possibly by executing a script that enters the following administrative Windows Command Prompt commands:

→ process call create “cmd.exe /c
vssadmin.exe delete shadows /all /quiet
bcdedit.exe /set {default} recoveryenabled no
bcdedit.exe /set {default} bootstatuspolicy ignoreallfailures

In addition to those activities, the ImSorry ransomware virus also drops it’s ransom note on the compromised computer. This ransom note is responsible for getting the user closed to the end goal of the cyber-criminals – paying the ransom. The note is in two files, a program and a text file, named Read me for help thanks.txt. When opened, the program displays the following pop-up:

Ransom Text:

“Im Sorry
Hello. I hate to inform you but your files have been encrypted.
To get them back you must pay me a small fee.
Instructions are buy BTC then pay me then ill simply give you. your encryption key.
Step 1.
Make a account here
https://blockchaininfo/wallet/#/signup
Step 2.
Buy bitcoin
Use one of the trade centers below to recieve bitcoin to pay me off
https://www.coinbase.com/
https://localbitcoins.com/register/
Step 3.
Send the payment of 500 USD to the ETC address below
then I’ll give you the key.
Places you can read about bitcoin
https://blog.neweggcom/thetastest-way-toget-started-with-bitcoin/
https://foitcoin.org/en/gelting-started
You have 3 weeks to pay else i might delete the key ori might just give you the key idk
Be sure you put your btc address in the box below as this is how i track payments.
if you fuck around ill delete your key.
Once again.Sorry

{I‘ve Paid button}
BTC Address: EDENrogéErfié‘BSfizzEEEZfiifiE?k-
Your Address: Your address goes here to check payment
Amount:
Decrypted: 0
Failed: 0”

ImSorry Ransomware – Encryption Process

The encryption of the ImSorry ransomware virus is performed In one of the encryption modes that are compatible with the AES encryption algorithm. These modes include 10 passes, 12 passes or 14 passes for the AES-256 cipher. The encryption consists of replacing segments of plaintext data with a ciphertext data. This activity results in the file no longer able to be opened. For the encryption process, the ImSorry ransomware virus targets specific files and is very careful to avoid Windows files that may damage the OS. The targeted files may be of the following file types:

“PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”Source:fileinfo.com

After the encryption process has completed, the ImSorry ransomware appends the .imsorry file extension to the files that have been encypted:

Remove ImSorry Ransomware and Restore .imsorry Encrypted Files

Before beginning the removal process of the .imsorry ransomware virus, it is strongly advisable to focus on backing up your files.

For the removal process of ImSorry ransomware, recommendations are to follow the steps from the removal instructions below. They are specifically designed to help you remove the malicious files of the ransomware virus either manually or automatically. Security experts strongly advise users to focus on downloading an advanced anti-malware software which will automatically scan for and remove all malicious files and objects related to ImSorry ransomware.

For the restoration of your files, we would advise you to follow the alternative file recovery instructions below in step “2. Restore files encrypted by ImSorry” below. These instructions may not be 100% effective, but they may help you in recovering a big part of your files.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for ImSorry Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall ImSorry Virus and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by ImSorry Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by ImSorry Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove ImSorry Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by ImSorry Virus.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and ImSorry Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


ImSorry Virus-FAQ

What is ImSorry Virus Ransomware?

ImSorry Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does ImSorry Virus Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does ImSorry Virus Infect?

Via several ways.ImSorry Virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of ImSorry Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .ImSorry Virus files?

You can't without a decryptor. At this point, the .ImSorry Virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .ImSorry Virus files successfully, then do not despair, because this virus is still new.

Can I Restore ".ImSorry Virus" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .ImSorry Virus files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of ImSorry Virus Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate ImSorry Virus ransomware and then remove it without causing any additional harm to your important .ImSorry Virus files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can ImSorry Virus Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the ImSorry Virus Research

The content we publish on SensorsTechForum.com, this ImSorry Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the ImSorry Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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