THREAT REMOVAL

.IMSORRY Ransomware Virus (Restore Files)

This article has been created in order to show you how to remove ImSorry ransomware and restore AES encrypted files with the .imsorry file extension.

A ransomware virus encrypting files via the AES algorithm and demanding $500 ransom payoff in BTC in order to get the encrypted files decoded. The virus is called ImSorry, since the file extension and it’s ransom note have the same name. In addition to this, the virus also drops a ransom note, named Read me for help thanks.txt in which it states instructions on how to pay the fee to get the files recovered. In case you have been infected by this ransomware virus, we suggest that you read the following article.

Threat Summary

NameImSorry Virus
TypeRansomware, Cryptovirus
Short DescriptionThe ransomware virus aims to perform different activities on the compromised computers that include extorting it’s owner for the files on it.
SymptomsFiles are AES encrypted with the .imsorry file extension added. Ransom note is named Read me for help thanks.txt. One more ransom note, named Im Sorry
Distribution MethodSpam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User ExperienceJoin Our Forum to Discuss ImSorry Virus.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.imsorry File Virus – How Does It Infect

The infection process of this ransomware virus is connected primarily with using combination of different tools to spread various spam or upload the malware online as a file that only seems legitimate. The tools that could be used may vary:

  • Exploit kit for the infection.
  • Malware obfuscators.
  • Spam bots or spamming services.
  • Loaders or Trojans.
  • Domains which are converted into distribution sites.

These techniques and tools altogether may be used to spread the malicious files of .imsorry ransomware virus via various spam e-mails sent with deceptive messages. The e-mails may either contain a malicious e-mail attachments in them or web links that lead to the download of such, for example:

Other locations where the virus can have it’s malicious files uploaded are on suspicious software download sites, via compromised torrent sites or as a fake update of Java or Adobe flash player. It’s infection may also be caused via a web injector as a result of a malicious browser redirect. Such redirects are usually caused if you have an ad-supported suspicious PUA (potentially unwanted application) on your computer.

More Information about ImSorry Ransomware

As soon as an infection by this ransomware virus takes place, via one way or another, malicious files, like it’ primary infection file may be dropped on the compromised computer. It has a random name, as reported in VirusTotal.com:

Besides this file, other support modules that may be temporary and .dll files may be dropped on other Windows directories, like the following:

  • %AppData%
  • %Roaming%
  • %Temp%
  • %Local%
  • %LocalLow%

After this has completed, the ransomware virus may modify the registry entries on the compromised computers, more specifically by adding custom value strings. It may attack the Run and RunOnce registry sub-keys and in them add strings that make the malicious executable of ImSorry ransomware run automatically. The sub-keys have the following locations:

→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\

After this has been completed, the ransomware infection aims to perform multiple different actions to prevent any data recovery from Windows Backups. One of those is to delete the shadow volume copies possibly by executing a script that enters the following administrative Windows Command Prompt commands:

→ process call create “cmd.exe /c
vssadmin.exe delete shadows /all /quiet
bcdedit.exe /set {default} recoveryenabled no
bcdedit.exe /set {default} bootstatuspolicy ignoreallfailures

In addition to those activities, the ImSorry ransomware virus also drops it’s ransom note on the compromised computer. This ransom note is responsible for getting the user closed to the end goal of the cyber-criminals – paying the ransom. The note is in two files, a program and a text file, named Read me for help thanks.txt. When opened, the program displays the following pop-up:

Ransom Text:

“Im Sorry
Hello. I hate to inform you but your files have been encrypted.
To get them back you must pay me a small fee.
Instructions are buy BTC then pay me then ill simply give you. your encryption key.
Step 1.
Make a account here
https://blockchaininfo/wallet/#/signup
Step 2.
Buy bitcoin
Use one of the trade centers below to recieve bitcoin to pay me off
https://www.coinbase.com/
https://localbitcoins.com/register/
Step 3.
Send the payment of 500 USD to the ETC address below
then I’ll give you the key.
Places you can read about bitcoin
https://blog.neweggcom/thetastest-way-toget-started-with-bitcoin/
https://foitcoin.org/en/gelting-started
You have 3 weeks to pay else i might delete the key ori might just give you the key idk
Be sure you put your btc address in the box below as this is how i track payments.
if you fuck around ill delete your key.
Once again.Sorry

{I‘ve Paid button}
BTC Address: EDENrogéErfié‘BSfizzEEEZfiifiE?k-
Your Address: Your address goes here to check payment
Amount:
Decrypted: 0
Failed: 0”

ImSorry Ransomware – Encryption Process

The encryption of the ImSorry ransomware virus is performed In one of the encryption modes that are compatible with the AES encryption algorithm. These modes include 10 passes, 12 passes or 14 passes for the AES-256 cipher. The encryption consists of replacing segments of plaintext data with a ciphertext data. This activity results in the file no longer able to be opened. For the encryption process, the ImSorry ransomware virus targets specific files and is very careful to avoid Windows files that may damage the OS. The targeted files may be of the following file types:

“PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”Source:fileinfo.com

After the encryption process has completed, the ImSorry ransomware appends the .imsorry file extension to the files that have been encypted:

Remove ImSorry Ransomware and Restore .imsorry Encrypted Files

Before beginning the removal process of the .imsorry ransomware virus, it is strongly advisable to focus on backing up your files.

For the removal process of ImSorry ransomware, recommendations are to follow the steps from the removal instructions below. They are specifically designed to help you remove the malicious files of the ransomware virus either manually or automatically. Security experts strongly advise users to focus on downloading an advanced anti-malware software which will automatically scan for and remove all malicious files and objects related to ImSorry ransomware.

For the restoration of your files, we would advise you to follow the alternative file recovery instructions below in step “2. Restore files encrypted by ImSorry” below. These instructions may not be 100% effective, but they may help you in recovering a big part of your files.

Avatar

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

More Posts - Website

Follow Me:
Twitter


Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove ImSorry Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove ImSorry Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall ImSorry Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by ImSorry Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by ImSorry Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for ImSorry Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by ImSorry Virus.

Ransomware infections and ImSorry Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of ImSorry Virus from Mac OS X.


Step 1: Uninstall ImSorry Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to ImSorry Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to ImSorry Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to ImSorry Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove ImSorry Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as ImSorry Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for ImSorry Virus:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by ImSorry Virus.

Ransomware infections and ImSorry Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


ImSorry Virus FAQ

What is ImSorry Virus ransomware and how does it work?

ImSorry Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does ImSorry Virus ransomware infect my computer?

Via several ways.ImSorry Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of ImSorry Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .ImSorry Virus files?

You can't. At this point the .ImSorry Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .ImSorry Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by ImSorry Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".ImSorry Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .ImSorry Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of ImSorry Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate ImSorry Virus ransomware and then remove it without causing any additional harm to your important .ImSorry Virus files.

Also, keep in mind that viruses like ImSorry Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

Leave a Comment

Your email address will not be published. Required fields are marked *

Time limit is exhausted. Please reload CAPTCHA.

Share on Facebook Share
Loading...
Share on Twitter Tweet
Loading...
Share on Google Plus Share
Loading...
Share on Linkedin Share
Loading...
Share on Digg Share
Share on Reddit Share
Loading...
Share on Stumbleupon Share
Loading...