THREAT REMOVAL

.CreamPie Files Virus – How to Remove It and Restore Data

remove .CreamPie ransomware virus restore files sensorstechforum guide

This is an article that provides specific details on .CreamPie files virus as well as a step-by-step removal followed by alternative data recovery approaches.

The so-called .CreamPie files virus is classified as a data locker ransomware. This makes it an infection that plagues computer systems in order to corrupt target files and demands a ransom for a decryption tool. It is named after one of the associated extensions that appear at the end of the names of all files it corrupts. In case of infection with this ransomware, you may find out that your access to all files that keep important information is restricted.

Threat Summary

Name .CreamPie Files Virus
Type Ransomware, Cryptovirus
Short Description A ransomware that utilizes sophisticated cihper algorithm to encrypt target files stored on the infected computer so it can then demand a ransom for a decryption solution.
Symptoms Important files are locked and renamed with .[backdata@cock.li].CreamPie extensions. They remain unusable until a ransom is paid.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss .CreamPie Files Virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.CreamPie Files Virus – Distribution

As reported by security researchers active attack campaigns are spreading .CreamPie ransomware worldwide. The infection payload of this files virus like many others may be spread with the help of malspam e-mail campaigns. E-mails used for malicious purposes usually contain one or more of the following components:

  • A link that lands on compromised web page set to download and execute the infection file directly on the PC.
  • A malicious file attachment masked as a legitimate document and uploaded in a .rar or .zip archive. Such a file could be set to evade detection and this way tricks you into allowing the ransomware to start on your PC.

In addition, fake software installers, fake update notifications, compromised software setups, files shared on forums and other techniques may download and activate the ransomware module.

.CreamPie Files Virus – Overview

The so-called .CreamPie files virus is named after one of the associated extensions that appear at the end of the names of all files it corrupts. An infection with this ransomware begins with the execution of its payload on the system. This could be initiated by specific parameters that are set to access system resources and manipulate their functionalities.

Further activities performed by the threat may include the creation of additional malicious files or deletion of existing files that are likely to interrupt the completion of the attack. There are several folders that are commonly used for keeping ransomware files:

  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%
  • %Windows%

Beware, that ransomware creators often design their threats to auto-delete associated files from the system so you may not be able to find any malicious files. Anyway, all modifications implemented during the attack remain unchanged and you definitely need to remove all malicious traits before you can use your system regularly again.

And if there is a system component that should be definitely reviewed and fixed it is the Registry Editor. This is so because threats like .CreamPie usually apply changes that affect some major registry sub-keys in order to evade detection and ensure their persistent presence on the system. Fortunately, the damage is not permanent and with the help of specialized tools, it could be fixed fast and easy.

.CreamPie Files Virus – Data Encryption

After all needed system modifications are entered .CreamPie files virus is ready to begin with the main part of the infection which is data encryption. At this stage it utilizes a built-in encryption module that is set to encode parts of target files’ original code and mark each corrupted file with the following sequence of extensions:

  • .[backdata@cock.li].CreamPie

As of the types of files that may be encrypted by .CreamPie ransomware they may be all your:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

The encryption process happens with the help of sophisticated encryption algorithm that generates a unique decryption key once it corrupts all target files. Due to the fact that this key is possessed only by cyber criminals, they blackmail victims into paying a ransom for it.

At this point the amount of the ransom is unknown but what is likely is that hackers would demand it to be in Bitcoin. Happily, instead of financing their evil activities you could attempt to restore a few to all of your .CreamPie files with the help of alternative data recovery tools. You could learn more about this approach from the guide at the end.

Remove .CreamPie Files Virus and Restore Data

Below you could find how to remove .CreamPie files virus step by step. Beware that ransomware is a threat with highly complex code that plagues not only your files but your whole system. To remove it manually you need to have a bit of technical experience and ability to recognize traits of malware files. So security researchers recommend the help of an advanced anti-malware tool for the complete removal of this ransomware. Such a tool will also keep your system protected against devastating threats like .CreamPie and other kinds of malware that endanger your online security.

To restore files check the “Restore Files” step listed in the guide below. But before you take any further actions, don’t forget to back up all encrypted files to an external drive in order to prevent their irreversible loss.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove .CreamPie Files Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .CreamPie Files Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .CreamPie Files Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .CreamPie Files Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .CreamPie Files Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .CreamPie Files Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .CreamPie Files Virus.

Ransomware infections and .CreamPie Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of .CreamPie Files Virus from Mac OS X.


Step 1: Uninstall .CreamPie Files Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .CreamPie Files Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .CreamPie Files Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .CreamPie Files Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .CreamPie Files Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .CreamPie Files Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for .CreamPie Files Virus:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by .CreamPie Files Virus.

Ransomware infections and .CreamPie Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.CreamPie Files Virus FAQ

What is .CreamPie Files Virus ransomware and how does it work?

.CreamPie Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .CreamPie Files Virus ransomware infect my computer?

Via several ways..CreamPie Files Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .CreamPie Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..CreamPie Files Virus files?

You can't. At this point the ..CreamPie Files Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..CreamPie Files Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .CreamPie Files Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..CreamPie Files Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..CreamPie Files Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .CreamPie Files Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .CreamPie Files Virus ransomware and then remove it without causing any additional harm to your important ..CreamPie Files Virus files.

Also, keep in mind that viruses like .CreamPie Files Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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