Home > Ransomware > .KRAB Files Virus – How to Remove GANDCRAB V4 and Restore Data

.KRAB Files Virus – How to Remove GANDCRAB V4 and Restore Data

This article aims to explain what exactly is the .KRAB files virus and then help victims to remove the ransomware and potentially restore encrypted files.

.KRAB Files Virus How to Remove GANDCRAB V4 and Restore Data sensorstechforum

The .KRAB files virus is a new version of GandCrab data locker ransomware. The threat has recently been released in active attack campaigns against computer users worldwide. Its name is a derivative of the specific file extension .KRAB placed at the end of all corrupted files. Following encryption, this new GANDCRAB V4 drops a ransom note to instruct victims how to pay for the unique decryption key that will recover .KRAB files. By reaching the end of the article, you will know how to remove the threat and find some alternative data recovery methods that may help you to restore .KRAB files without paying the ransom.

Threat Summary

Name .KRAB Files Virus
Type Ransomware, Cryptovirus
Short Description Version 4 of GandCrab ransom virus family. It encrypts your files and asks you to pay a ransom for unique recovery key.
Symptoms Encrypted files are renamed with the extension .KRAB. They remain unusable until an efficient recovery solution is used. A ransom note, named KRAB-DECRYPT.txt is dropped on your PC.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss .KRAB Files Virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.KRAB Files Virus – Update December 2018

The large number of ongoing GANDCRAB V4 ransomware attacks have caused infections on a global scale. The analysis done of the virus’s code has allowed experts to devise a decryptor that is able to restore files of some of the variants — see here [wplinkpreview url=”https://sensorstechforum.com/decrypt-gandcrab-ransomware-files/”]how to decrypt files encrypted by GandCrab ransomware for free.

.KRAB Files Virus – Update August 2018

The .KRAB Files Virus continues to spread in August, 2018. Malware researchers suspect that more countries might be getting affected as more languages have been added to the payment page of the ransomware. You can clearly see that from the below screenshot:

If more languages are being added, either the cybercriminals are going to spread their malware in more countries (by using malvertising campaigns, for example) or they know that those countries are already affected by the .KRAB Files Virus.

.KRAB Files Virus – How Does It Infect?

Spam email campaigns are considered to be the primary method used for the distribution of .KRAB files virus. Due to the fact that hackers could easily modify the email sender and address, they prefer to release their malicious code in spam email campaigns and attempt to trick as many users as possible to infect their PCs. So alike the emails used for the distribution of the previous versions of GandCrab ransomware the emails that carry GANDCRAB V4 payload may contain the following information:

From: {Fake name and e-mail address}
Subject: Payment Invoice #(number)

Dear Customer,
To read your document please open the attachment and reply as soon as possible.
Kind regards
TCR Customer Support

As for the subjects of these emails, they could be designed with one of the following patterns:

Document #{number}
Invoice #{number}
Order #{number}
Payment #{number}
Payment Invoice #{number}
Payment Invoice #{number}
Ticket #{number}
Your Document #{number}
Your Order #{number}
Your Ticket #{number}

Such emails usually contain malicious file attachments or links to compromised web pages. Like some of the previous GandCrab ransomware versions, .KRAB files virus may use JavaScript files embedded in PDFs or Microsoft Office documents that are presented as legitimate. Compromised files may be archived and attached as .7z types of files as well. The moment you open such file on your PC the ransomware payload starts as well.

In other cases hyperlinks presented in the text message may land you on a compromised web page that is designed to download and run the ransomware directly on your PC. At this point, it is known that the following domain addresses are used to drop GANDCRAB V4 payload:


A tip that could help you to improve your online security and keep devastating malware infections like GANDCRAB V4 away from your PC is to use free online file extractor before you open a dubious file on your PC. Such tool will scan the code of the uploaded file and check its security level. After, the scan you could see whether the uploaded file is a potentially harmful one. The details about the file will help you to refrain from opening it on your PC.

.KRAB Files Virus (GANDCRAB V4) – Analysis

New version of the notorious GandCrab ransomware has been spotted in the wild. This is acutally the fifth version of the threat after GandCrab, GandCrab v2, GANDCRAB V2.1, and GandCrab 3. However, hackers present the last iteration of their ransomware as GANDCRAB V4.

The infection process begins at the moment when the payload is started on a target computer system. Immediately after this happens the payload is likely to drop and execute additional malicious files needed for the completion of the attack. In order to evade detection .KRAB crypto virus may drop files that resemble legitimate system processes. These files are designed to perform various system modifications that plague essential settings and enable the ransomware to obtain persistent presence.

In case of infection with .KRAB virus some registry sub-keys including but not limited to Run and RunOnce may be plagued the ransomware. By exploiting the functionalities of these two registry keys the threat becomes able to run its malicious files on each system start.

As reported by infected users, GANDCRAB V4 also dubbed .KRAB files virus has some specific modifications. One of them is the ransom note dropped at the end of the attack. It is contained in a file called KRAB-DECRYPT.txt. And here is what the text in this file reads:



All your files, documents, photos, databases and other important files are encrypted and have the extension: .KRAB
The only method of recovering files is to purchase a unique private key. Only we can give you this key and only we can recover your files.

The server with your key is in a closed network TOR. You can get there by the following ways:
| 0. Download Tor browser – https://www.torproject.org/
| 1. Install Tor browser
| 2. Open Tor Browser
| 3. Open link in TOR browser: ***
| 4. Follow the instructions on this page

On our page you will see instructions on payment and get the opportunity to decrypt 1 file for free.





KRAB-DECRYPT.txt ransom note GANDCRAB V4 ransomware .KRAB virus sensorstechforum

Threat actors do not specify the amount of the demanded ransom but it is likely that they will want the transfer in cryptocurrency. For the previous GandCrab versions it is known that hackers demand an amount of $500 in DASH cryptocurrency in exchange for the decryption key.

What we could advise you is to refrain from paying the ransom until you try all existing alternative data recovery methods that are believed to help you to restore a few to all of the encrypted .KRAB files.

.KRAB Files Virus – Encryption Process

Similar to the previous GandCrab ransomware iterations this one plagues computer systems with the main purpose to locate predefined target types of files and encrypt them with the help of Salsa20 stream cipher algorithm. This process transforms all files that store sensitive information in a way that you cannot use them anymore.

So in case of infection it is likely that all of the following files will remain encrypted until an efficient recovery solution restores their original code:


After encryption, all corrupted files could be recognized by the extension .KRAB appended at the end of their names.

The .KRAB files virus could be set to erase all the Shadow Volume Copies from the Windows operating system with the help of the following command:

→vssadmin.exe delete shadows /all /Quiet

Then the above-stated command is executed one of the prominent ways to restore your data is eliminated. If a computer device was infected with this ransomware and your files are locked, read on through to find out how you could potentially restore some files back to their normal state.

Remove .KRAB Files Virus and Restore Encrypted Files

The removal of .KRAB files virus demands a bit of technical experience and ability to recognize malware traits. Meanwhile there is no doubt that you should remove this nasty ransomware from the infected PC as soon as you detect it. Don’t wait until it’s too late. The threat may take the chance to spread its infection files across the whole network.

Below you could find how to remove it step by step. Beware that ransomware is a threat with highly complex code that is designed to plague not only your files but your whole system. So as recommended by security researchers you need to utilize an advanced anti-malware tool in case that you want to be sure that it’s gone forever. Furthermore, such tool will keep your system protected against devastating threats like GANDCRAB V4 and other kinds of malware that endanger your online security.

After the removal phase, you can proceed to the second phase which aims to show you some of the existing alternative data recovery approaches that may help you to restore a few to all of the encrypted .KRAB files.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

About the .KRAB Files Virus Research

The content we publish on SensorsTechForum.com, this .KRAB Files Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.

How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the .KRAB Files Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware

Windows Mac OS X

How to Remove .KRAB Files Virus from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove .KRAB Files Virus


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall .KRAB Files Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by .KRAB Files Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .KRAB Files Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .KRAB Files Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Video Guide for Automatic and Fast Removal

Step 5 (Optional): Try to Restore Files Encrypted by .KRAB Files Virus.

Ransomware infections and .KRAB Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)

Windows Mac OS X

Get rid of .KRAB Files Virus from Mac OS X.

Step 1: Uninstall .KRAB Files Virus and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to .KRAB Files Virus:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .KRAB Files Virus. If you find it, right-click on the app and select “Move to Trash


6. Select Accounts, after which click on the Login Items preference.

Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .KRAB Files Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .KRAB Files Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .KRAB Files Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for .KRAB Files Virus:


SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by .KRAB Files Virus.

Ransomware infections and .KRAB Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

.KRAB Files Virus FAQ

What is .KRAB Files Virus ransomware and how does it work?

.KRAB Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .KRAB Files Virus ransomware infect my computer?

Via several ways..KRAB Files Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .KRAB Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..KRAB Files Virus files?

You can't. At this point the ..KRAB Files Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..KRAB Files Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .KRAB Files Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..KRAB Files Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..KRAB Files Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .KRAB Files Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .KRAB Files Virus ransomware and then remove it without causing any additional harm to your important ..KRAB Files Virus files.

Also, keep in mind that viruses like .KRAB Files Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Reports may be responded to in different timeframes, depending on your local authorities.

  1. Akshay

    How do I completely restore my .KRAB extension files to normal stage?.very urgent.. reply me as soon as possible..

    1. Gergana Ivanova (Post author)

      Hey Akshay,

      Gandcrab ransomware is a threat with very complex code. At this point, there is no evidence of successful attempts of security experts to crack its code. So you could only attempt to use the help of alternative data recovery methods that may restore some of your .KRAB files. Check them out in step two “Restore files encrypted by .KRAB Files Virus” listed in the removal above.

  2. Ken Abare

    I’m running the decrypt software but it’s just stuck at looking for decryption key.

    We have been hit with the krab ransomware. Files are encrypted with a .krab extension. Please help.

    1. Gergana Ivanova (Post author)

      Greetings Ken Abare,

      Currently, only alternative data recovery approaches provide chances for the restore of .KRAB files. You could find some of them in the guide above. However, keep in mind that they do not guarantee maximum efficiency.

  3. Francis Teo

    Krab Files – are you able to assist?
    Is sending you the infected/encrypted files safe for
    both of us?


    1. Gergana Ivanova (Post author)

      Hey Francis,

      For now, all that we could do is to suggest checking the content revealed in the “restore .KRAB files” step listed in our guide. Perhaps some of the methods described there may be effective to some extent.

  4. gabi

    Saludos, como podria hacer en mi caso, me encuentro en venezuela, y no tengo como pagar para utilizar o comprar la herramienta que han indicado para limpiar mi pc, me podrian sugerir algo para ayudarme por favor

  5. Gergana Ivanova (Post author)

    Hi gabi,

    Unfortunately, there is no available free decryption solution for Gandcrab ransomware. The moment we spot one we will make an update of our article with a download link for it. For now, we could advise you to consider the use of alternative data recovery approaches some of which are listed in our removal guide. What you should know is that they do not guarantee maximum efficiency for .KRAB files recovery process.

    1. Patricio

      Tengo Unos archivos importantes con Extencion KRAB, que me pueden suguerir pata poder recuperar algo

  6. dipursit

    I am very confused to return the data that has been encrypted by this #grandcrab. Hopefully, the computer experts will immediately release the decryptor. But we have to run with time for data and cannot be silent. What recovery software can restore this encrypted data, please tell me.

    Best regards

    1. Tsetso Mihailov

      A decryption tool for this GandCrab version is released. You can read more about it in the corresponding article: sensorstechforum.com/decrypt-gandcrab-ransomware-files

  7. Omar

    is there way to decrypt KRAB encrypted files ? I don’t think bitdefender Decryption tool is working ! I ran it a couple of times but it can’t seem to decrypt the file.

    Inside the Log file generated by the tool it says , No match ! is there any luck with anyone out there in unlocking the encrypted files ! lets share your thoughts

    thank you

    1. Tsetso Mihailov

      The tool is reported working by many users, but some of them have the misfortune of it not working for their version. The tool needs 1 encrypted file and its original, non-encrypted quivalent. See detailed instructions in our article: sensorstechforum.com/decrypt-gandcrab-ransomware-files

  8. Paul

    How can I decrypt krab virus on my pc

    1. Tsetso Mihailov

      Here’s how – check the decryption instructions about it in here: sensorstechforum.com/decrypt-gandcrab-ransomware-files

  9. Shif

    recovery software only recovered same file with .krab, .crab extension. as eg xxxxx.xls.Crab I need file with .xls only. how can I remove the second extension??

    1. Tsetso Mihailov

      Try following the instructions in the article we have written about the official decryption tool made by BitDefender: sensorstechforum.com/decrypt-gandcrab-ransomware-files



    1. Tsetso Mihailov

      The available solution that is reported working is BitDefender’s decryptor – find out more about it: sensorstechforum.com/decrypt-gandcrab-ransomware-files

  11. BLAINE


  12. Paul Anthony

    Hey man look, i got gandcrab and i wiped my computer, i kept no old files. After that process i ran the spplication just to make sure that it was gone and it said i was safe but the thing is, in my recovery drive, i saw the gandcrab txt file, does this mean tyat the malware is still on my device but its just hidden? Another thing is my factory reset only got to 48% froze for 3 hours then i turned my computer on and off and it said all personal files were deleted but not everything, and although the scan said i was good, i dont know if because the txt file was in my revovery drive i still have gandcrab.


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