THREAT REMOVAL

.Encrypted (Fake Windows Updater) Virus (Restore Files)


This material has been created to help you remove the Fake Windows Updater ransomware also known as FakeWU virus and restore .encrypted files by it.

AES-256 encryption algorithm with an ECB encryption mode has been reported to be used by the FakeWU ransomware virus, also known as Fake Windows Updated. Developed by FathurFreakz, this ransomware virus is based on Visual Studio 2010. It aims to render the important files on the computers it infects no longer able to be opened and with the .encrypted file extension appended to them. In case you have been infected by this ransomware, reccomendations are not to pay any ransom to the cyber-criminals and read this article carefully.

Image Source: id-ransomware.blogspot.bg

Threat Summary

Name

Fake Windows Updater

TypeRansomware
Short DescriptionThe malware encrypts users files using the AES-256 encryption cipher, making direct decryption possible only via a unique symmetric decryption key available to the cyber-criminals.
SymptomsThe user may witness ransom notes and “instructions” screen, asking to pay a ransom. Changed file names and the file-extension .encrypted has been used.
Distribution MethodVia an Exploit kit, Dll file attack, malicious JavaScript or a drive-by download of the malware itself in an obfuscated manner.
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User ExperienceJoin our forum to Discuss Fake Windows Updater.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Fake Windows Updater Virus – Distribution

The Fake Windows Updater ransomware infection may be spread via different techniques. The virus may use third-party installers via fraudulent web pages that display to the user a message which asks to update the computer. Hence, users may download the file, named WindowsUpdater.exe which is not an actual updater, but rather a loader or dropper of the malicious files of this ransomware virus. Usually such distribution websites are all over the web, but they may be displayed as pop-ups onto a computer, in case there is an ad-supported application that is potentially unwanted, in other words adware or a browser hijacker app installed.

Fake Windows Updater Ransomware

The activity of the Fake Windows Updater virus is comprised of multiple different activities, the first of which is to drop the malicious files on the infected machine. The primary files associated with Fake Windows Updater ransomware are the following:

  • WindowsUpdater.exe
  • Translation-Report.docx.exe

To drop the files, the virus may also establish connection with the following hosts:

  • hxxps://ganedata.co.uk/ransomware/ransomware.php
  • hxxps://ganedata.co.uk/Transaction-Report.docx.exe

After already establishing connection to the hosts, the ransomware virus may begin to delete the shadow volume copies of the infected computer. This is achievable in the background by inputting the following commands via a script:

→ process call create “cmd.exe /c
vssadmin.exe delete shadows /all /quiet
bcdedit.exe /set {default} recoveryenabled no
bcdedit.exe /set {default} bootstatuspolicy ignoreallfailures

In addition to tampering with Windows shadow copies, the Fake Windows Updater ransomware may also heavily interfere with the Windows Registry Editor, more specifically with sub-keys that modify certain settings such as run files on system boot or change wallpaper:

→ HKEY_CURRENT_USER\Control Panel\Desktop\
HKEY_USERS\.DEFAULT\Control Panel\Desktop\
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

In addition to this, other activity may be to display a pop-up that Is named FILE SECURITY PROTECTED after encrypting the files.

Fake Windows Updater Ransomware – Encryption

The encryption process of files encoded by Fake Windows Updater Ransomware is conducted via the strongest AES (Advanced Encryption Algorithm) with a 256-bit strength. The cipher is applied onto the encrypted files in blocks with a generated key. For the encryption process of this virus, the following types of files are targeted by it:

→ .#vc, .$ac, ._vc, .00c, .07g, .07i, .08i, .09i, .09t, .10t, .11t, .123, .13t, .1pa, .1pe, .2011, .2012, .2013, .2014, .2015, .2016, .2017, .210, .3dm, .3ds, .3g2, .3gp, .3me, .3pe, .500, .7z, .aac, .aaf, .ab4, .ac2, .acc, .accd, .ach, .aci, .acm, .acr, .aep, .aepx, .aes, .aet, .afm, .ai, .aif, .amj, .as, .as3, .asc, .asf, .asm, .asp, .asx, .ati, .avi, .back, .bak, .bat, .bay, .bc8, .bc9, .bd2, .bd3, .bgt, .bk2, .bkf, .bmp, .bpf, .bpw, .brd, .brw, .btif, .bz2, .c, .cal, .cat, .cb, .cd, .cdf, .cdr, .cdt, .cdx, .cf8, .cf9, .cfdi, .cfp, .cgm, .cgn, .ch, .chg, .cht, .clas, .clk, .cmd, .cmx, .cnt, .cntk, .coa, .cpp, .cpt, .cpw, .cpx, .crt, .cs, .csl, .csr, .css, .csv, .cur, .cus, .d07, .dac, .dat, .db, .dbf, .dch, .dcr, .ddd, .dds, .defx, .der, .des, .dgc, .dif, .dip, .djv, .djvu, .dng, .doc, .docb, .docm, .docx, .dot, .dotm, .dotx, .drw, .ds4, .dsb, .dsf, .dtau, .dtd, .dtl, .dwg, .dxf, .dxi, .ebc, .ebd, .ebq, .ec8, .efs, .efsl, .efx, .emd, .eml, .emp, .ens, .ent, .epa, .epb, .eps, .eqb, .ert, .esk, .ess, .esv, .etq, .ets, .exp, .fa1, .fa2, .fca, .fcpa, .fcpr, .fcr, .fef, .ffd, .fim, .fla, .flac, .flv, .fmv, .fon, .fpx, .frm, .fx0, .fx1, .fxr, .fxw, .fyc, .gdb, .gem, .gfi, .gif, .gnc, .gpc, .gpg, .gsb, .gto, .gz, .h, .h10, .h11, .h12, .hbk, .hif, .hpp, .hsr, .html, .hts, .hwp, .i2b, .iban, .ibd, .ico, .idml, .iff, .iif, .img, .imp, .indb, .indd, .indl, .indt, .ini, .int, .intu, .inv, .inx, .ipe, .ipg, .itf, .jar, .java, .jng, .jp2, .jpeg, .jpg, .js, .jsd, .jsda, .jsp, .kb7, .kd3, .kdc, .key, .kmo, .kmy, .lay, .lay6, .lcd, .ldc, .ldf, .ldr, .let, .lgb, .lhr, .lid, .lin, .lld, .lmr, .log, .lua, .lz, .m, .m10, .m11, .m12, .m14, .m15, .m16, .m3u, .m3u8, .m4a, .m4u, .m4v, .mac, .max, .mbsb, .md, .mda, .mdb, .mdf, .mef, .mem, .met, .meta, .mhtm, .mid, .mkv, .ml2, .ml9, .mlb, .mlc, .mmb, .mml, .mmw, .mn1, .mn2, .mn3, .mn4, .mn5, .mn6, .mn7, .mn8, .mn9, .mne, .mnp, .mny, .mone, .mov, .mp2, .mp3, .mp4, .mpa, .mpe, .mpeg, .mpg, .mql, .mrq, .ms11, .msg, .mwi, .mws, .mx0, .myd, .mye, .myi, .myox, .n43, .nap, .nd, .nef, .nl2, .nni, .npc, .nv, .nv2, .oab, .obi, .odb, .odc, .odg, .odm, .odp, .ods, .odt, .oet, .ofc, .ofx, .old, .omf, .op, .orf, .ost, .otg, .otp, .ots, .ott, .p08, .p12, .p7b, .p7c, .paq, .pas, .pat, .pcd, .pcif, .pct, .pcx, .pd6, .pdb, .pdd, .pdf, .pem, .per, .pfb, .pfd, .pfx, .pg, .php, .pic, .pl, .plb, .pls, .plt, .pma, .pmd, .png, .pns, .por, .pot, .potm, .potx, .pp4, .pp5, .ppam, .ppf, .ppj, .pps, .ppsm, .ppsx, .ppt, .pptx, .pr0, .pr1, .pr2, .pr3, .pr4, .pr5, .prel, .prf, .prn, .prpr, .ps, .psd, .psp, .pst, .ptb, .ptdb, .ptk, .ptx, .pvc, .pxa, .py, .q00, .q01, .q06, .q07, .q08, .q09, .q43, .q98, .qb1, .qb20, .qba, .qbb, .qbi, .qbk, .qbm, .qbmb, .qbmd, .qbo, .qbp, .qbr, .qbw, .qbx, .qby, .qbz, .qch, .qcow, .qdf, .qdfx, .qdt, .qel, .qem, .qfi, .qfx, .qif, .qix, .qme, .qml, .qmt, .qmtf, .qnx, .qob, .qpb, .qpd, .qpg, .qph, .qpi, .qsd, .qsm, .qss, .qst, .qtx, .quic, .quo, .qw5, .qwc, .qwmo, .qxf, .r3d, .ra, .raf, .rar, .raw, .rb, .rcs, .rda, .rdy, .reb, .rec, .resx, .rif, .rm, .rpf, .rsspptm, .rtf, .rtp, .rw2, .rwl, .rz, .s12, .s7z, .saf, .saj, .say, .sba, .sbc, .sbd, .sbf, .scd, .sch, .sct, .sdf, .sdy, .seam, .ses, .set, .shw, .sic, .skg, .sldm, .sldx, .slk, .slp, .sql, .sqli, .sr2, .srf, .ssg, .stc, .std, .sti, .stm, .str, .stw, .svg, .swf, .sxc, .sxd, .sxi, .sxm, .sxw, .t00, .t01, .t02, .t03, .t04, .t05, .t06, .t07, .t08, .t09, .t10, .t11, .t12, .t13, .t14, .t15, .t99, .ta1, .ta2, .ta4, .ta5, .ta6, .ta8, .ta9, .tar, .tax, .tax0, .tax1, .tax2, .tb2, .tbk, .tbp, .tdr, .text, .tfx, .tga, .tgz, .tif, .tiff, .tkr, .tlg, .tom, .tpl, .trm, .trn, .tt10, .tt11, .tt12, .tt13, .tt14, .tt15, .tt20, .ttf, .txf, .txt, .u08, .u10, .u11, .u12, .uop, .uot, .v30, .vb, .vbpf, .vbs, .vcf, .vdf, .vdi, .vmb, .vmdk, .vmx, .vnd, .vob, .vsd, .vyp, .vyr, .wac, .wav, .wb2, .wi, .wk1, .wk3, .wk4, .wks, .wma, .wmf, .wmv, .wpd, .wpg, .wps, .x3f, .xaa, .xcf, .xeq, .xhtm, .xla, .xlam, .xlc, .xlk, .xll, .xlm, .xlr, .xls, .xlsb, .xlsm, .xlsx, .xlt, .xltm, .xltx, .xlw, .xml, .xpm, .xqx, .yuv, .zdb, .ziparc, .zipx, .zix, .zka

After encryption the files are appended the encrypted file extension and appear like the image below displays:

This mode of encryption is named ECB (Electronic Codebook) mode. It aims to replace blocks of data from the legitimate files with data from the cipher and a unique decryption key is generated for each infected computer:

Source: Wikipedia

The key may then be sent to the cyber-criminals and then a ransom note is dropped to make the victim aware an extortion is taking place. The note has the following content:

YOUR FILES HAS BEEN ENCRYPTED
Your documents, photos, databases and other important files have been encrypted with strongest encryption and unique key, generated for this computer.
Private decryption key is stored on a secret Internet server and nobody can decrypt your files until you pay and obtain the private key.
Now you have the last chance to decrypt your files.
1. Buy Bitcoin (https://en.bitcoin.it/wiki/Buying_bitcoins)
2. Send amount of 0.02 BTC to address: 3BsyRz2scfvXcWRaycPoizEH5hAbDmWcpNE
3. Transaction will take about 15-30 minutes to confirm.
4. When transaction is confirmed, send email to us at ransomwareinc@yopmail.com
5. Write subject of your mail with :
‘Restore my files ***’
6. Write content of your mail with :
‘Bitcoin payment : (YOUR BITCOIN TRANSACTION ID)
Computer Identifier : {UNIQUE ID}
7. We will contact you back with your private key.

Delete Fake Windows Updater Virus and Restore .encrypted FIles

In case your computer was infected by the .encrypted file virus, reccomendations are to firstly backup your computer and then follow the removal and file recovery instructions below. In case manual removal is difficult for you, experts recommend using an advanced anti-malware tool to automatically delete the virus and protect your PC in the future. Regarding file recovery, it is not advisable to pay the ransom and instead we recommend to focus on alternative methods to decrypt your files, like the ones we have mentioned in step “2. Restore files encrypted by Fake Windows Updater” below.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Fake Windows Updater from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Fake Windows Updater

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Fake Windows Updater and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Fake Windows Updater on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Fake Windows Updater there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Fake Windows Updater with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Fake Windows Updater.

Ransomware infections and Fake Windows Updater aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Fake Windows Updater from Mac OS X.


Step 1: Uninstall Fake Windows Updater and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Fake Windows Updater:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Fake Windows Updater. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Fake Windows Updater. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Fake Windows Updater via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Fake Windows Updater. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Fake Windows Updater:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Fake Windows Updater.

Ransomware infections and Fake Windows Updater aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Fake Windows Updater FAQ

What is Fake Windows Updater ransomware and how does it work?

Fake Windows Updater is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Fake Windows Updater ransomware infect my computer?

Via several ways.Fake Windows Updater Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Fake Windows Updater is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Fake Windows Updater files?

You can't. At this point the .Fake Windows Updater files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Fake Windows Updater files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Fake Windows Updater ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Fake Windows Updater" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Fake Windows Updater files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Fake Windows Updater ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Fake Windows Updater ransomware and then remove it without causing any additional harm to your important .Fake Windows Updater files.

Also, keep in mind that viruses like Fake Windows Updater ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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