Another variant of the many Troldesh ransomware variants leaving the e-mail Grand_car@aol.com has been detected in the wild. The ransomware virus is reported to use an advanced AES encryption algorith with 128-bit strength, the decryption for which is reported to be next to impossible. The ransomware has been reported to spread via several multiple ways by ESG malware researchers. It may also drop a ransom note where it may leave instructions on how to decrypt user files after the affected users pay a ransom payoff, which is usually in BitCoin. We advise you to read this article to learn how to remove Grand_car@aol.com Ransomware from your computer and restore your encrypted files.
|Short Description||A variant of the .XTBL ransomware viruses. Encrypts files with a strong encryption and drops a ransom note with payoff for decryption instructions.|
|Symptoms||After encryption the ransomware may steal information and appends .xtbl extension after every file.|
|Distribution Method||Spam Emails, Email Attachments, File Sharing Networks.|
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|User Experience||Join our forum to Discuss Grand_car@aol.com Ransomware.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
Grand_car@aol.com Ransomware – Distribution Strategy
Another scenario is for users to open a malicious e-mail attachments that may be obfuscated from their antivirus and cause the infection. Such attachments usually exist in several different forms, but most of them resemble either Microsoft Office documents or Adobe Reader PDF files.
Grand_car@aol.com Ransomware – How Does It Work?
After the Grand_car@aol.com Ransomware has infected your computer, the virus might connect to a remote location and send the following information to the attackers:
- Windows version.
- IP networking information.
- Antivirus software is installed.
Based on such information the actual payload may be dropped in concealed form that prevents detections from any antivirus software that might be installed on the user PC. The malicious files may be dropped in several Windows locations and under different names:
Typical to the XTBL ransomware variants is to also drop ransom note type of files in the Startup folder of Windows to make these viruses run when Windows boots up. Here is the default location of the folder:
In addition to having done this, the Grand_car@aol.com virus may also execute a privileged command in Windows command prompt, called “vssadmin delete shadows” that will delete the Windows Shadow Volume Copies without the user even noticing it has happened.
When it has been executed and started to encrypt files, Grand_car@aol.com ransomware may look for a pre-programmed set of file extensions that it will encode:
This is usually done to avoid any critical Windows files being encrypted and hence prevent Windows from ever starting again.
The files which are encrypted by the Grand_car@aol.com ransomware virus are left with a quite long file extension. It may either be the .xtbl or .CrySiS file extension and in addition to that it includes:
- Unique alpha-numerical identifier.
- The e-mail address Grand_car@aol.com.
Files that have been encoded with this file extension may look like the following example:
Grand_car@aol.com Virus – Conclusion, Removal, and File Restoration
As a bottom line, there are many variants of this virus and malware researchers feel convinced that it may be sold directly as a pack of tools for infection and distribution in the deep web forums. Not only this, but the virus is also reported to be a part of a RaaS (ransomware as a service) scheme, and it might also have various modifications, depending on each variant. Either way, researchers strongly advise not to pay any ransom asked by cyber-criminals and wait for a decrypter to be released.
To completely delete Grand_car@aol.com virus, it is strongly advisable to follow the removal instructions posted below. They along with some of the information in this article may help you locate and delete the files and objects associated with Grand_car@aol.com ransomware. In case manual removal fails or you feel like the virus is still on your computer, it is them almost a must to download and install an advanced anti-malware software on your computer or reinstall it and copy the files to another carrier.
If you want to restore your files, you may want to use the alternative tools in step “3.Restore files encrypted by Grand_car@aol.com Ransomware”. Bear in mind, that you should make copies of the encrypted files, just in case direct decryption methods damage them in a way.
- Guide 1: How to Remove Grand_car@aol.com from Windows.
- Guide 2: Get rid of Grand_car@aol.com on Mac OS X.
- Guide 3: Remove Grand_car@aol.com in Google Chrome.
- Guide 4: Erase Grand_car@aol.com from Mozilla Firefox.
- Guide 5: Uninstall Grand_car@aol.com from Microsoft Edge.
- Guide 6: Remove Grand_car@aol.com from Safari.
- Guide 7: Eliminate Grand_car@aol.com from Internet Explorer.
- Guide 8: Disable Grand_car@aol.com Push Notifications in Your Browsers.
How to Remove Grand_car@aol.com from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Grand_car@aol.com
Step 2: Uninstall Grand_car@aol.com and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Grand_car@aol.com on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Grand_car@aol.com there. This can happen by following the steps underneath:
Get rid of Grand_car@aol.com from Mac OS X.
Step 1: Uninstall Grand_car@aol.com and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Grand_car@aol.com via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Grand_car@aol.com files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Grand_car@aol.com, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Grand_car@aol.com from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Grand_car@aol.com from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Grand_car@aol.com from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Grand_car@aol.com from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Grand_car@aol.com will be removed.
Eliminate Grand_car@aol.com from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by Grand_car@aol.com from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".