THREAT REMOVAL

.Infinite Files Virus (InfiniteTear 3) – How to Remove and Restore Encrypted Data

This article aims to help you by explaining what is .Infinite files virus and how to fully remove it from your computer system plus restore files encrypted by it on your system.

New ransomware virus version of the InfiniteTear ransomware family has been reported to infect victim computers and encrypt the important pictures, videos, audio and other important files in them, while renaming them and also adding the .Infinite file suffix after their names. The virus, named InfiniteTear 3, also leaves behind a long ransom note file, named “How_Decrypt_Files.txt (Read Only)”. It aims to get the victims of the malware to pay a hefty ransom fee in order to get their files restored back to their original state by paying a hefty ransom fee in BitCoin via contacting the crooks on their e-mail address InfiniteDecryptor@protonmail.com which is encrypted and anonymous. If your files have been encrypted and renamed with random names plus contain the .Infinite file extension added to them, we recommend that you focus on removing this malware from your PC, preferably by following the information in this article.

Threat Summary

Name .Infinite Ransomware
Type Ransomware, Cryptovirus
Short Description Aims to encrypt the files on your computer system and get you to download a paid decryptor to unlock them.
Symptoms Files are renamed and are added the .Infinite suffix after their encryption has completed.
Distribution Method Spam Emails, Email Attachments, Executable files
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User Experience Join Our Forum to Discuss .Infinite Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.Infinite Ransomware – Distribution

For .Infinite files virus, the primary method of spreading it’s infection file is likely to be e-mail spam messages that may either contain malicious e-mail attachments within them or contain files that can either be executables, JavaScript or other types of .hta or .htm files within an archive or contain .docm documents which have malicious macros and only look legitimate but after opening them your PC may already become compromised.

The e-mails often mask the malicious e-mail extensions as legitimate documents of some sort from the likes of:

  • Invoices.
  • Receipts from purchases by eBay, Amazon, AliExpress and other reputable retailers to increase victim trust.
  • Fake banking documents.

In addition to this, the .Infinite files ransomware may also slither onto victims computer via more passive methods from the likes of uploading the file on a website, pretending to be:

  • A setup of a program.
  • Installer of a patch, driver or license activation software.
  • Key generator.

.Infinite Files Virus – Analysis

As soon as the malware has been launched on your computer, it drops multiple different malicious files, among which is the main malicious process, carrying the fake name Host32.exe as reported on VirusTotal:

→ SHA-256: 7c82091c655357ae11be9794fa8346f30d350a0b1c3b5789c3667ed8d62e0c2f
Name: Host32.exe
Size: 74 KB→ ActiveXObject(“WScript.Shell”);
cmd.exe /c wbadmin DELETE SYSTEMSTATEBACKUP -keepVersions:0”
cmd.exe /c wmic SHADOWCOPY DELETE”
cmd.exe /c vssadmin Delete Shadows /All /Quiet”
cmd.exe /c bcdedit “
new ActiveXObject(“WScript.Shell”
cmd.exe /c wbadmin DELETE SYSTEMSTATEBACKUP-keepVersions:0”
cmd.exe /cwmicSHADOWCOPYDELETE”0
cmd.exevssadminDeleteShadows /All/Quiet”
cmd.exe /c bcdedit /set {default} recoveryenabled No”,
cmd.exe /c bcdedit /set {default} bootstatuspolicy ignoreallfailures”

.Infinite Files Virus – Encryption Process

The files which are encrypted by this ransomware infection are usually from the following commonly used file types:

“PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”

For the encryption mode, the InfiniteTear ransomware likely uses the AES (Advanced Encryption Standard) which generates an asymmetric decryption key that is used in combination with a decrypter which is only available to the cyber-criminals and they demand the approximate sum of $120 to be paid in BitCoin to get the files decrypted. The encryption process consists of replacing portions of data from the original files with data from the cipher which makes them appear scrambled. And if that Is not enough, the virus also renames the file completely and adds the .Infinite file suffix in order to make them no longer openable:

Remove .Infinite Ransomware and Restore Encrypted Files

In order to make sure that the .Inifinite ransomware virus is gone, we recommend that you follow the manual removal instructions below only if you have experience in malware removal. Otherwise, experts always outline downloading and installing an advanced anti-malware program to automatically remove .Infinite ransomware and viruses of this type and fully secure your computer at a click of a button.

Furthermore, if you wish to restore your files in the even that they are encrypted by this ransomware, we recommend that you follow the alternative file recovery methods in step “2. Restore files encrypted by .Infinite Ransomware” down below. They may not be able to recover all of your files but can help you restore as many files as possible.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove .Infinite Ransomware from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .Infinite Ransomware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .Infinite Ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .Infinite Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .Infinite Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .Infinite Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .Infinite Ransomware.

Ransomware infections and .Infinite Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of .Infinite Ransomware from Mac OS X.


Step 1: Uninstall .Infinite Ransomware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .Infinite Ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .Infinite Ransomware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .Infinite Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .Infinite Ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .Infinite Ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for .Infinite Ransomware:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by .Infinite Ransomware.

Ransomware infections and .Infinite Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.Infinite Ransomware FAQ

What is .Infinite Ransomware ransomware and how does it work?

.Infinite Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .Infinite Ransomware ransomware infect my computer?

Via several ways..Infinite Ransomware Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .Infinite Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..Infinite Ransomware files?

You can't. At this point the ..Infinite Ransomware files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..Infinite Ransomware files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .Infinite Ransomware ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..Infinite Ransomware" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..Infinite Ransomware files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .Infinite Ransomware ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .Infinite Ransomware ransomware and then remove it without causing any additional harm to your important ..Infinite Ransomware files.

Also, keep in mind that viruses like .Infinite Ransomware ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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