THREAT REMOVAL

Microsoft Support.exe Scam Page Virus Removal GUIDE

This article will help you to get rid of the Microsoft Support.exe scam from affected internet browser and also system. Follow the tech assistance scam elimination guidelines provided at the end of the post.

Microsoft Support.exe is a pop-up that presents phony virus alert messages in order to deceive you into calling a fake technology assistance number for aid. To appear more legit the message impersonates the Microsoft Firm. However, the pop-up Microsoft Support.exe has no real link to Microsoft assistance group. It is a fraud that tries to make you think that your PC is jeopardized by a virus. The fraud can transform right into a virus if you do not realize it is a fake message as well as call fake tech support numbers.

Microsoft Support.exe

The fake infection alert Microsoft Support.exe may occur on your computer with the help of different circulation strategies used by scoundrels. In a lot of the signed up situations it appears while you are surfing the web. It might be infused right into the code of various internet sites of unknown origin. The web links to these pages may be spread using malvertising campaigns, instant messaging services, or website redirects. A single check out of an endangered websites can set off the nasty pop-up fraud.

Numerous third-party programs can deliver the fraud by deceiving you into installing a possibly unwanted program on your PUP. Such programs come packed with other free software and also allegedly valuable software application. The installers of these software application, nonetheless, usually have additional components that first are not divulged correctly and second are set to mount by default. To prevent the installation of additional material on your PC ensure to constantly find as well as pick the Advanced or Customized setup options in the configuration.

Threat Summary

NameMicrosoft Support.exe
TypeBrowser Hijacker
Short DescriptionAims to modify the settings on your web browser in order to get it to cause browser redirects and display different advertisements.
SymptomsYour web browser begins to display various types of online advertisements, which results in slowing down of your PC.
Distribution MethodBundled downloads. Web pages which may advertise it.
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User ExperienceJoin Our Forum to Discuss Microsoft Support.exe.

Microsoft Support.exe Description

Microsoft Support.exe pretends to be a reputable Microsoft notice. However, it is a technology assistance fraud that is not associated with the company but to internet sites jeopardized by crooks. Despite the fact that, they assert to be accredited technicians their sole objective is to make you feel anxious concerning the security of your system as well as call the supplied number.

Below you can review a main statement released by Microsoft support in connection with fake tech support scams that make use of the name of the business:

Microsoft does not send unwanted e-mail messages or make unsolicited telephone call to request personal or financial information or repair your computer system.

Actually, cybercriminals are attempting to terrify you right into giving them a call as it is a possible method of creating profits. The fraud can change right into a virus if you do not understand it is a fake message as well as call the number. Once you allow remote access to your computer, the malicious intenders are able to install whatever malware they desire.

The fake message Microsoft Support.exe is really similar to other rip-offs reported by our team. Such scams messages have actually been going wild for numerous years from now. Just to name a few — “Your Windows Computer Has Actually Been Obstructed”, “Microsoft System Safety Alert”, “YOUR COMPUTER SYSTEM HAS BEEN BLOCKED”. All are developed to terrify you that something is wrong with your system so you are a lot more vulnerable to call the destructive intenders that are most likely to obtain cash from you or use different “beneficial” devices. Be cautious with such devices as when set up on the PC they can act as a gateway for extreme malware infections or at worst grant bad guys remote accessibility to your computer system.

The fraud can be stayed clear of by a click on the “X” switch. If it doesn’t function open the Job Supervisor and eliminate the afflicted browser procedure by clicking the best computer mouse button and after that choosing completion task alternative. Sometimes, the perseverance of this problem that happens in commonly used browsers may be as a result of a potentially unwanted program installed on your PC. The majority of potentially unwanted programs are developed to press a great deal of on-line ads in contaminated customers’ browsers. The advertisements may be extremely invasive and be available in numerous shapes and types– banners, pop-ups, pop-unders, photos, etc. Regrettably, seeing some ads can cause having yet another malware on the PC. That’s why it is excellent to check your system with a sophisticated anti-spyware tool as well as make sure that your PC is safe.

To summarize we highly encourage you to neglect the Microsoft Support.exe pop-up and never ever call the provided phone number.

Microsoft Support.exe Scam Page – How to Remove It and The Software Causing These Redirects

Below are detailed all the steps that will aid you to get rid of Microsoft Support.exe redirect completely from an influenced Chrome, Mozilla, Explorer, or Safari internet browser. The overview consists of steps that disclose how to get rid of the awful program from your Windows system as well. You can choose whether to comply with a guidebook or an automated elimination. When you finish the hands-on removal some leftovers may continue to be on the system so you need to check out whether your PC is secure or not. With a check of an innovative anti-malware device, you will certainly be able to locate all harmful files and also remove them entirely from the PUP.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Microsoft Support.exe from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Microsoft Support.exe

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Microsoft Support.exe and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Microsoft Support.exe on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Microsoft Support.exe there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Microsoft Support.exe with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Microsoft Support.exe from Mac OS X.


Step 1: Uninstall Microsoft Support.exe and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Microsoft Support.exe:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Microsoft Support.exe. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Microsoft Support.exe. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Microsoft Support.exe via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Microsoft Support.exe. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Microsoft Support.exe from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Microsoft Support.exe from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Microsoft Support.exe from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Microsoft Support.exe from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Microsoft Support.exe will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Microsoft Support.exe from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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