Home > Ransomware > BestChange Russia Ransomware – How to Remove It

BestChange Russia Ransomware – How to Remove It

remove bestchange ru ransomware in full sensorstechforum guide

Recently detected data locker ransomware associated with the Russian exchange platform BestChange extorts a ransom of 25 000 Russian Ruble in Bitcoin for a decryption tool. When started on a target computer system it applies a variety of malicious changes that enable the encryption of certain types of files. Following encryption, corrupted files could not be opened.

In this article, you will find more information about this ransomware as well as a step-by-step removal and data recovery guide.

Threat Summary

Name BestChange Russian Ransomware
Type Ransomware, Cryptovirus
Short Description A data locker ransomware that encodes important files and extorts a ransom payment in Bitcoin.
Symptoms Essential system setitngs are plagued. Important files are locked and inaccessbile. A ransom message blackmails victims to pay a ransom fee within a fixed time frame.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss BestChange Russian Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

BestChange Russian Ransomware – Distribution

Infecting BestChange ransomware files could be spread with the help of commonly used techniques like malspam, malvertising, unexpected redirects to corrupted web pages and fake software updates and infected software installers. Spread campaigns are presumably launched against Russian speaking countries. However, this does not eliminate the possibility of other countries to be targets of launched attack campaigns.

Here are some traits you should keep an eye on when you receive emails:

  • An URL address presented in the form of an in-text link, button, image, banner or other form. Once loaded in the browser the web page associated with this link usually triggers an automatic download process of the malicious ransomware payload. After downloading the payload the same page usually activates specific scripts that execute it directly on your PC.
  • An attachment that contains the malware in it. Usually, according to the text message this file should be reviewed as soon as possible due to the importance of its information. The moment you open it on your device is the moment when you trigger the infection process with .djvu files virus. This file may be a familiar type of file such as .rar, .zip, .7z, .docx When infected such a file could be set to evade active security measures and complete the attack without leaving you any chance of detecting the malicious activities it performs on the background.

Since the security of your device and your data is of paramount importance we recommend you to use the help of free online scanners like VirusTotal and ZipeZip every next time you receive a questionable email that contains any of the mentioned components. With the help of these scanners, you will easily identify whether the components are malicious or not.

BestChange Russia Ransomware – Overview

When started on a target computer system the so-called BestChange ransomware performs a variety of malicious actions that enable it to apply changes to essential system components and eventually reach data encryption stage. Before it could run its built-in cipher module, the ransomware should establish more malicious files and objects. Where these files could be located are the following folders:

  • Desktop
  • User Folders
  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%

By executing them in a predefined order, BestChange ransomware evades detection and gains persistence on the infected system. The latter is usually achieved after successful contamination of the registry keys Run and RunOnce. These keys are part of the Registry Editor which in turn is a hierarchical database where settings of some essential system processes are kept.

Once malicious values are added under the registry key Run ransomware files are automatically loaded on each system start.

Among the traits that signify for an infection with BestChange ransomware is a text file called инструкция по оплате. This file contains a ransom message written in Russian that reads the following:

Переходите по ссылке на сайт мониторинга обмена криптовалют.
В левой колонке “отдадите” указываете удобный для Вас способ передачи денег. (сбербанк ,альфа ,киви, яндекс и т.д.)
В правой колонке “получите” выбираете Bitcoin.
Мониторинг предложит варианты обменников и их резервы.
Выберете один и самых верхних и перейдите к ним на сайт.
Создайте заявку и укажите наш адрес кошелька Bitcoin “1AxE1iGGGRt2YxW1h5Xzw6ConoW89P54cx” – без кавычек.
Для каждого человека выдается свой уникальный адрес и только Вы можете послать на него деньги.
Обмен происходит безопасно и быстро. (5-15 минут).
После оплаты, обменный пункт выдаст вам номер заявки со статусом.
В доказательство обмена средств с Вашей стороны скопируйте ссылку с заявкой и пришлите нам.
Для оплаты отводится 48 часа. По истечению срока сумма дешифратора увеличивается на 50%.
После оплаты мы вышлем вам дешифратор и будем сопровождать Вас по почте до полной расшифровки всех файлов.
Приобрести биткоины Вы также можете на сайте https://localbitcoins.com/ru/
Не советуем обменивать или покупать криптовалюту из контекстной рекламы Яндекс Директ или Google Adwords!!!
Сумма дешифратора 25000 рублей. После оплаты высылаем дешифратор. Запускаете его, и в вашем случаи ждать расшифровки около 10-20 минут. Полностью сопроводим вас по почте до восстановления. Убедительная просьба, если хотите
проводить эксперименты с файлами сами или “мастерами” , то сохраните все отдельно и пусть проводят эксперименты отдельно, чтобы не испортить ничего. На данный момент кроме нас вам никто не поможет.
Поучительная статья на будущее!

инструкция по оплате.txt ransom note bestchange russian ransomware sensorstechforum guide

Translated with the help of an automatic translator it becomes clear that the message in English reads the following:

Follow the link to the cryptocurrency exchange monitoring site.
In the left column “give away” you specify a convenient way for you to transfer money. (Sberbank, alpha, kiwi, yandex, etc.)
In the right column “get” choose Bitcoin.
Monitoring will offer options for exchangers and their reserves.
Select the one and the top and go to them on the site.
Create a request and specify our Bitcoin wallet address “1AxE1iGGGRt2YxW1h5Xzw6ConoW89P54cx” – without quotes.
Each person is given a unique address and only you can send money to him.
The exchange takes place safely and quickly. (5-15 minutes).
After payment, the exchange office will give you the application number with the status.
As proof of your exchange, copy the link with the application and send it to us.
48 hours are allowed for payment. At the end of the period, the amount of the decoder is increased by 50%.
After payment, we will send you a descrambler and will accompany you by mail until full decryption of all files.
You can also buy bitcoins at https://localbitcoins.com/ru/
We do not recommend to exchange or buy cryptocurrency from contextual advertising Yandex Direct or Google Adwords !!!
================================================= ================================================= ===========
The amount of the decoder is 25,000 rubles. After payment we will send the decoder. Run it, and in your cases wait for decryption about 10-20 minutes. Fully escort you to the mail before recovery. Kindly requested if you want
conduct experiments with the files themselves or “masters”, then save everything separately and let them conduct experiments separately, so as not to spoil anything. At the moment, except for us, no one will help you.
An instructive article for the future!

This message could be loaded on your screen at the end of the attack. Apparently, hackers behind this evil threat urge victims to transfer 25 000 Russian Ruble in Bitcoin within 48 hours. At the end of this period, the amount of the decoder is increased by 50%. At the moment of writing this article this amount equals to 0.10 Bitcoin or 377.30 US Dollars.

Our advice is to avoid their instructions and attempt to deal with the problem without risking the loss of both your money and data. Check the guide at the end of this article to learn how to clean your system, make it secure and find out how to potentially restore encrypted files.

BestChange Russia Ransomware – Encryption Process

The encryption stage begins soon after all initial malicious modifications are applied. For it, BestChange RU ransomware activates a built-in cipher module that is designed to scan all drives for targeted types of files and transform their original code with the help of sophisticated cipher algorithm. At last, corrupted files are inaccessible unless their code is reverted back to its original state.

All types of files that are commonly used for the storage of important data could be encoded by this ransomware:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

At this point, there is no specific file extension related to BestChange cryptovirus. So your corrupted files may only appear with the system icon used for broken files and without any added extensions.

Remove BestChange Russia Ransomware

The so-called BestChange Russia Ransomware is a threat with highly complex code designed to corrupt both system settings and valuable data. So the only way to use your infected system in a secure manner again is to remove all malicious files and objects created by the ransomware. For the purpose, you could use our removal guide that reveals how to clean and secure your system step by step. In addition, in the guide, you will find several alternative data recovery approaches that may be helpful in attempting to restore files encrypted by this ransomware. We remind you to back up all encrypted files to an external drive before the recovery process.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for BestChange Russian Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall BestChange Russian Ransomware and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1

2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.

Step 3: Clean any registries, created by BestChange Russian Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by BestChange Russian Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2

3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove BestChange Russian Ransomware


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1

2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4

5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5

Step 5: Try to Restore Files Encrypted by BestChange Russian Ransomware.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and BestChange Russian Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

BestChange Russian Ransomware-FAQ

What is BestChange Russian Ransomware Ransomware?

BestChange Russian Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does BestChange Russian Ransomware Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does BestChange Russian Ransomware Infect?

Via several ways.BestChange Russian Ransomware Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of BestChange Russian Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .BestChange Russian Ransomware files?

You can't without a decryptor. At this point, the .BestChange Russian Ransomware files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .BestChange Russian Ransomware files successfully, then do not despair, because this virus is still new.

Can I Restore ".BestChange Russian Ransomware" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .BestChange Russian Ransomware files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of BestChange Russian Ransomware Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate BestChange Russian Ransomware ransomware and then remove it without causing any additional harm to your important .BestChange Russian Ransomware files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can BestChange Russian Ransomware Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the BestChange Russian Ransomware Research

The content we publish on SensorsTechForum.com, this BestChange Russian Ransomware how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.

How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the BestChange Russian Ransomware ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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