Home > Ransomware > BestChange Russia Ransomware – How to Remove It

BestChange Russia Ransomware – How to Remove It

remove bestchange ru ransomware in full sensorstechforum guide

Recently detected data locker ransomware associated with the Russian exchange platform BestChange extorts a ransom of 25 000 Russian Ruble in Bitcoin for a decryption tool. When started on a target computer system it applies a variety of malicious changes that enable the encryption of certain types of files. Following encryption, corrupted files could not be opened.

In this article, you will find more information about this ransomware as well as a step-by-step removal and data recovery guide.

Threat Summary

Name BestChange Russian Ransomware
Type Ransomware, Cryptovirus
Short Description A data locker ransomware that encodes important files and extorts a ransom payment in Bitcoin.
Symptoms Essential system setitngs are plagued. Important files are locked and inaccessbile. A ransom message blackmails victims to pay a ransom fee within a fixed time frame.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss BestChange Russian Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

BestChange Russian Ransomware – Distribution

Infecting BestChange ransomware files could be spread with the help of commonly used techniques like malspam, malvertising, unexpected redirects to corrupted web pages and fake software updates and infected software installers. Spread campaigns are presumably launched against Russian speaking countries. However, this does not eliminate the possibility of other countries to be targets of launched attack campaigns.

Here are some traits you should keep an eye on when you receive emails:

  • An URL address presented in the form of an in-text link, button, image, banner or other form. Once loaded in the browser the web page associated with this link usually triggers an automatic download process of the malicious ransomware payload. After downloading the payload the same page usually activates specific scripts that execute it directly on your PC.
  • An attachment that contains the malware in it. Usually, according to the text message this file should be reviewed as soon as possible due to the importance of its information. The moment you open it on your device is the moment when you trigger the infection process with .djvu files virus. This file may be a familiar type of file such as .rar, .zip, .7z, .docx When infected such a file could be set to evade active security measures and complete the attack without leaving you any chance of detecting the malicious activities it performs on the background.

Since the security of your device and your data is of paramount importance we recommend you to use the help of free online scanners like VirusTotal and ZipeZip every next time you receive a questionable email that contains any of the mentioned components. With the help of these scanners, you will easily identify whether the components are malicious or not.

BestChange Russia Ransomware – Overview

When started on a target computer system the so-called BestChange ransomware performs a variety of malicious actions that enable it to apply changes to essential system components and eventually reach data encryption stage. Before it could run its built-in cipher module, the ransomware should establish more malicious files and objects. Where these files could be located are the following folders:

  • Desktop
  • User Folders
  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%

By executing them in a predefined order, BestChange ransomware evades detection and gains persistence on the infected system. The latter is usually achieved after successful contamination of the registry keys Run and RunOnce. These keys are part of the Registry Editor which in turn is a hierarchical database where settings of some essential system processes are kept.

Once malicious values are added under the registry key Run ransomware files are automatically loaded on each system start.

Among the traits that signify for an infection with BestChange ransomware is a text file called инструкция по оплате. This file contains a ransom message written in Russian that reads the following:

Переходите по ссылке на сайт мониторинга обмена криптовалют.
В левой колонке “отдадите” указываете удобный для Вас способ передачи денег. (сбербанк ,альфа ,киви, яндекс и т.д.)
В правой колонке “получите” выбираете Bitcoin.
Мониторинг предложит варианты обменников и их резервы.
Выберете один и самых верхних и перейдите к ним на сайт.
Создайте заявку и укажите наш адрес кошелька Bitcoin “1AxE1iGGGRt2YxW1h5Xzw6ConoW89P54cx” – без кавычек.
Для каждого человека выдается свой уникальный адрес и только Вы можете послать на него деньги.
Обмен происходит безопасно и быстро. (5-15 минут).
После оплаты, обменный пункт выдаст вам номер заявки со статусом.
В доказательство обмена средств с Вашей стороны скопируйте ссылку с заявкой и пришлите нам.
Для оплаты отводится 48 часа. По истечению срока сумма дешифратора увеличивается на 50%.
После оплаты мы вышлем вам дешифратор и будем сопровождать Вас по почте до полной расшифровки всех файлов.
Приобрести биткоины Вы также можете на сайте https://localbitcoins.com/ru/
Не советуем обменивать или покупать криптовалюту из контекстной рекламы Яндекс Директ или Google Adwords!!!
Сумма дешифратора 25000 рублей. После оплаты высылаем дешифратор. Запускаете его, и в вашем случаи ждать расшифровки около 10-20 минут. Полностью сопроводим вас по почте до восстановления. Убедительная просьба, если хотите
проводить эксперименты с файлами сами или “мастерами” , то сохраните все отдельно и пусть проводят эксперименты отдельно, чтобы не испортить ничего. На данный момент кроме нас вам никто не поможет.
Поучительная статья на будущее!

инструкция по оплате.txt ransom note bestchange russian ransomware sensorstechforum guide

Translated with the help of an automatic translator it becomes clear that the message in English reads the following:

Follow the link to the cryptocurrency exchange monitoring site.
In the left column “give away” you specify a convenient way for you to transfer money. (Sberbank, alpha, kiwi, yandex, etc.)
In the right column “get” choose Bitcoin.
Monitoring will offer options for exchangers and their reserves.
Select the one and the top and go to them on the site.
Create a request and specify our Bitcoin wallet address “1AxE1iGGGRt2YxW1h5Xzw6ConoW89P54cx” – without quotes.
Each person is given a unique address and only you can send money to him.
The exchange takes place safely and quickly. (5-15 minutes).
After payment, the exchange office will give you the application number with the status.
As proof of your exchange, copy the link with the application and send it to us.
48 hours are allowed for payment. At the end of the period, the amount of the decoder is increased by 50%.
After payment, we will send you a descrambler and will accompany you by mail until full decryption of all files.
You can also buy bitcoins at https://localbitcoins.com/ru/
We do not recommend to exchange or buy cryptocurrency from contextual advertising Yandex Direct or Google Adwords !!!
================================================= ================================================= ===========
The amount of the decoder is 25,000 rubles. After payment we will send the decoder. Run it, and in your cases wait for decryption about 10-20 minutes. Fully escort you to the mail before recovery. Kindly requested if you want
conduct experiments with the files themselves or “masters”, then save everything separately and let them conduct experiments separately, so as not to spoil anything. At the moment, except for us, no one will help you.
An instructive article for the future!

This message could be loaded on your screen at the end of the attack. Apparently, hackers behind this evil threat urge victims to transfer 25 000 Russian Ruble in Bitcoin within 48 hours. At the end of this period, the amount of the decoder is increased by 50%. At the moment of writing this article this amount equals to 0.10 Bitcoin or 377.30 US Dollars.

Our advice is to avoid their instructions and attempt to deal with the problem without risking the loss of both your money and data. Check the guide at the end of this article to learn how to clean your system, make it secure and find out how to potentially restore encrypted files.

BestChange Russia Ransomware – Encryption Process

The encryption stage begins soon after all initial malicious modifications are applied. For it, BestChange RU ransomware activates a built-in cipher module that is designed to scan all drives for targeted types of files and transform their original code with the help of sophisticated cipher algorithm. At last, corrupted files are inaccessible unless their code is reverted back to its original state.

All types of files that are commonly used for the storage of important data could be encoded by this ransomware:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

At this point, there is no specific file extension related to BestChange cryptovirus. So your corrupted files may only appear with the system icon used for broken files and without any added extensions.

Remove BestChange Russia Ransomware

The so-called BestChange Russia Ransomware is a threat with highly complex code designed to corrupt both system settings and valuable data. So the only way to use your infected system in a secure manner again is to remove all malicious files and objects created by the ransomware. For the purpose, you could use our removal guide that reveals how to clean and secure your system step by step. In addition, in the guide, you will find several alternative data recovery approaches that may be helpful in attempting to restore files encrypted by this ransomware. We remind you to back up all encrypted files to an external drive before the recovery process.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

How to Remove BestChange Russian Ransomware from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove BestChange Russian Ransomware


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall BestChange Russian Ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by BestChange Russian Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by BestChange Russian Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for BestChange Russian Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Get rid of BestChange Russian Ransomware from Mac OS X.

Step 1: Uninstall BestChange Russian Ransomware and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to BestChange Russian Ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to BestChange Russian Ransomware. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to BestChange Russian Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove BestChange Russian Ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as BestChange Russian Ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove BestChange Russian Ransomware files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as BestChange Russian Ransomware, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for BestChange Russian Ransomware:


SpyHunter for Mac

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove BestChange Russian Ransomware from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Erase BestChange Russian Ransomware from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Uninstall BestChange Russian Ransomware from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove BestChange Russian Ransomware from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

stf-safari preferences

Step 4: After that, select the 'Extensions' Tab.


Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the BestChange Russian Ransomware will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Eliminate BestChange Russian Ransomware from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.

Remove Push Notifications caused by BestChange Russian Ransomware from Your Browsers.

Turn Off Push Notifications from Google Chrome

To disable any Push Notices from Google Chrome browser, please follow the steps below:

Step 1: Go to Settings in Chrome.


Step 2: In Settings, select “Advanced Settings”:

advanced settings

Step 3: Click “Content Settings”:

Content Settings

Step 4: Open “Notifications”:


Step 5: Click the three dots and choose Block, Edit or Remove options:

Block, Edit or Remove

Remove Push Notifications on Firefox

Step 1: Go to Firefox Options.


Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":


Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”

remove push notifications firefox

Stop Push Notifications on Opera

Step 1: In Opera, press ALT+P to go to Settings


Step 2: In Setting search, type “Content” to go to Content Settings.

content settings

Step 3: Open Notifications:


Step 4: Do the same as you did with Google Chrome (explained below):

three dots

Eliminate Push Notifications on Safari

Step 1: Open Safari Preferences.


Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".

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