Remove ConvertBox Toolbar by ask.com - How to, Technology and PC Security Forum | SensorsTechForum.com
THREAT REMOVAL

Remove ConvertBox Toolbar by ask.com

NameConvertBox Toolbar
TypeFile converter, PUP, browser hijacker
Short DescriptionConvertBox is supposed to help users convert various files and enhance their web searching experience.
SymptomsA new tab page is added.
Distribution MethodFrom Chrome Web store, or via third party installers.
Detection toolDownload SpyHunter, to See If Your System Has Been Affected By ConvertBox Toolbar

ConvertBox Toolbar is a toolbar developed by Ask.com. It is available for download on Chrome Web store, and possibly on freeware pages, and is compatible with Google Chrome. However, another way the toolbar can be installed onto the system is the bundling method. Software bundling means that third party developers have included the toolbar in their installers to generate revenue and monetize profit.

convertbox-by-ask

To avoid any of this from ever happening, just be careful while installing software. Make sure to go through the product’s EULA and Download Agreement, Privacy Policy and Terms of Use. Users tend to forget how important it is to get informed about the software they let into their systems.

ConvertBox Toolbar Official Description

The Toolbar by ask.com is described as quite the useful tool that easily converts documents and images, and enhances web searching by adding a new tab to the Chrome browser. However, once the toolbar is installed, the user will have ConvertBox configured as his New Tab page. The user’s homepage may also be changed – to ask.com.

Once the ‘Free+ Add to Chrome’ is clicked, the user automatically agrees to the End User License Agreement (EULA) and the Privacy Policy. No matter if he has read them or not.

However, if the extension was installed on the system ‘silently’, it may have been distributed via bundling. Once the browser’s new tab page has been changed to ConvertBox, the user should be aware that his browser has been ‘hijacked’.

ConvertBox Toolbar/ ask.com Privacy Policy

The developers automatically collect information from users, once they have agreed (or ‘agreed’) to use the Services. Here is a list of the type of data obtained from users – personally identifiable and non-personally identifiable:

  • IP address.
  • Unique mobile device identifier.
  • Technical information about the PC or mobile device – type of device, mobile device ID number, web browser, other browser information (size, connection speed and connection type), and operating system.
  • Preferences and settings.
  • Internet provider.
  • The URL of the last webpage visited prior to visiting the Website.
  • Information about the user’s activity on the Services (search queries, mis-formatted DNS entries, search results, search history, clicks, pages viewes, comments).
  • The mobile device’s geographic location (if the extension is installed on one).
  • If a Search Application is also installed, ask.com may also collect information about the Search Application.

Image here:

convertbox-toolbar-data-collection-policy

Once the toolbar is installed, cookies, web beacons, and similar tracking technologies will be added to the browser. This is done so that user information (have a look at the list above) is automatically collected.

ConvertBox Toolbar Removal Options

ConvertBox has an official uninstallation guide. However, after you have uninstalled the extension, you may want to scan your system. If the toolbar was downloaded thanks to the tricky but legal bundling technique, other PUPs (potentially unwanted programs) may have sneaked into the system.

To uninstall unwanted software from the PC, turn to a powerful anti-malware solution or seek professional help. Unless you are an expert user, this is the best way to stay protected against ad-supported software and malware, in general.

donload_now_250
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

1. Start Your PC in Safe Mode to Remove ConvertBox Toolbar

1. Start Your PC in Safe Mode to Remove ConvertBox Toolbar.

For Windows XP, Vista, 7 systems:

1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:

For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.

For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.

3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account

While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

For Windows 8, 8.1 and 10 systems:
Step 1: Open the Start Menu
Windows-10-0 (1)
Step 2: Whilst holding down Shift button, click on Power and then click on Restart.
Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.
Windows-10-1-257x300
Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.
Windows-10-2 (1)
Step 5: After the Advanced Options menu appears, click on Startup Settings.
Windows-10-3 (1)
Step 6: Click on Restart.
Windows-10-5 (1)
Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.

2. Remove ConvertBox Toolbar automatically with Spy Hunter Malware - Removal Tool.

2. Remove ConvertBox Toolbar automatically with Spy Hunter Malware – Removal Tool.

To clean your computer with the award-winning software Spy Hunter – donload_now_140
It is highly recommended to run a system scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

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Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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