THREAT REMOVAL

Remove Fantom Virus and Decrypt .fantom Files

STF-fantom-ransomware-top-virus-small

Fantom ransomware is a new crypto-virus that is based on the open-source EDA2 project. The virus locks files and claims to use the RSA-4096 and AES-256 algorithms for their encryption. When the encryption is complete, the ransomware puts files with instructions for paying on your desktop. All files have the .fantom extension appended. To remove the virus and see what you can try to restore your files, you should read the article, carefully.

Threat Summary

Name Fantom
Type Ransomware, Crypto-Virus
Short Description The ransomware encrypts files with nearly 600 extensions and claims to have used RSA-4096 and AES-256 algoritms for the encryption process. It demands that you buy a decryption password from the virus makers.
Symptoms The ransomware will lock all files with the .fantom extension appended to them and display a ransom note with instructions on your desktop.
Distribution Method Spam Emails, Email Attachments, Executable Files
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss Fantom.

Fantom Virus – Delivery Ways

The Fantom virus is likely to use several delivery ways. Targeted attacks are not evident yet. Spam email campaigns might be the main cause for delivering the ransomware. A spam email will consist of a short description that sounds important and the full information, or a needed program is to be found as files attached to the letter. Files in these attachments could seem plain, but upon opening, a file can release the payload of the ransomware and infect your computer.

Social media and file-sharing services are another two ways for possible delivery of the Fantom virus. A file containing a malicious script inside it could be put on these networks and be presented as a useful program. Opening the file executes the payload, and your system is infected. An advice you should follow to prevent that from happening is to avoid suspicious emails, links, and files. When you are about to open a file, first check its signatures, size and try scanning it with security software. You can see more ransomware prevention tips from our forum.

Fantom Virus – Technical Analysis

The Fantom virus is a ransomware that is based on the new EDA2 open-source project. That project was created with educational purposes by a researcher, but it has been used in many real-life attacks. The Fantom ransomware was discovered by the researcher Jakub Kroustek.

After infection, the payload file will create the following files on your computer:

  • [Path of the executable]\WindowsUpdate.exe
  • [Path of the executable]\update.bat
  • %AppData%\delback.bat
  • %UserProfile%\2d5s8g4ed.jpg

The WindowsUpdate.exe file is used to bring up a screen of a Windows Update, which is fake. You can view that screen right here:

STF-fantom-ransomware-windows-update-fake-configuration-of-updates

The screen will be locked and will not allow interaction with it or any other windows as it will be on top of them all. If you see the screen, know that your files are being encrypted in the background. You can close the screen using the Ctrl + F4 key combination, but that won’t stop the encrypting process. The screen increases the percentage show on it to fake the rise in activity of your disk drives.

Next, the Fantom ransomware will create the following entries in the Windows Registry:

→HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableTaskMgr” = 1

→HKCU\Control Panel\Desktop\ “Wallpaper” “%UserProfile%\How to decrypt your files.jpg”

The first entry is set to disable the Windows Task Manager. The latter entry refers to the picture that will be placed as your wallpaper after the process of file encryption is done. You can see how that wallpaper looks like and see why the virus is named Fantom:

STF-fantom-ransomware-top-virus-ransom-message-wallpaper

After all of your files get encrypted, the file DECRYPT_YOUR_FILES.HTML will be created. As you can see below, that is the actual ransom note of the Fantom virus:

STF-fantom-ransomware-ransom-instructions-note

The text on there reads:

Due encrypting was used algoritm RSA-4096 and AES-256, used for protection military secrets.
That means > RESTORE YOU DATA POSIBLE ONLY BUYING decryption passwords from us.
Getting a decryption of your files is – SIMPLY task.

That all what you need:
1. Sent Your ID_KEY on mailbox fantomd12@yandex.ru or fantom12@techemail.com
2. For test, decrypt 2 small files, to be sure that we can decrypt you files.
3. Pay our services.
4. GET software with passwords for decrypt you files.
5. Make measures to prevent this type situations again.

IMPORTANT(1)
Do not try restore files without our help, this is useless, and can destroy you data permanetly.

IMPORTANT(2)
We Cant hold you decryption passwords forever.
ALL DECRYPTION PASSWORDS, for what wasn`t we receive reward, will destroy after week of moment of encryption.
Your ID_KEY:

That ransom note looks very familiar as other ransomware viruses have used variations of it:

The Fantom virus has no set deadline or price for paying the ransom, but warns that the decryption keys will not be kept forever on the servers of criminals. The ransomware points to two emails for contacting the cyber criminals:

  • fantomd12@yandex.ru
  • fantom12@techemail.com

Do NOT contact the cyber crooks about decryption. No guarantee exists that you will get your files back, and any monetary support will aid them with their criminal activity.

The Fantom ransomware encrypts a huge amount of different file types. The ransomware searches to encrypt files which have the following extensions:

STF-fantom-ransomware-.fantom-extension

→.001, .1cd, .3d, .3d4, .3df8, .3fr, .3g2, .3gp, .3gp2, .3mm, .7z, .aac, .abk, .abw, .ac3, .accdb, .ace, .act, .ade, .adi, .adpb, .adr, .adt, .ai, .aim, .aip, .ais, .amf, .amr, .amu, .amx, .amxx, .ans, .ap, .ape, .api, .apk, .arc, .arch00, .ari, .arj, .aro, .arr, .arw, .asa, .asc, .ascx, .ase, .asf, .ashx, .asmx, .asp, .aspx, .asr, .asset, .avi, .avs, .bak, .bar, .bay, .bc6, .bc7, .bck, .bdp, .bdr, .bib, .bic, .big, .bik, .bkf, .bkp, .blob, .blp, .bmc, .bmf, .bml, .bmp, .boc, .bp2, .bp3, .bpl, .bsa, .bsp, .cag, .cam, .cap, .car, .cas, .cbr, .cbz, .cc, .ccd, .cch, .cd, .cdr, .cer, .cfg, .cfr, .cgf, .chk, .clr, .cms, .cod, .col, .cp, .cpp, .cr2, .crd, .crt, .crw, .cs, .csi, .cso, .css, .csv, .ctt, .cty, .cwf, .d3dbsp, .dal, .dap, .das, .dayzprofile, .dazip, .db0, .dbb, .dbf, .dbfv, .dbx, .dcp, .dcr, .dcu, .ddc, .ddcx, .dem, .der, .desc, .dev, .dex, .dic, .dif, .dii, .dir, .disk, .divx, .diz, .djvu, .dmg, .dmp, .dng, .dob, .doc, .docm, .docx, .dot, .dotm, .dotx, .dox, .dpk, .dpl, .dpr, .dsk, .dsp, .dvd, .dvi, .dvx, .dwg, .dxe, .dxf, .dxg, .elf, .epk, .eps, .eql, .erf, .err, .esm, .euc, .evo, .ex, .exif , .f90, .faq, .fcd, .fdr, .fds, .ff, .fla, .flac, .flp, .flv, .for, .forge, .fos, .fpk, .fpp, .fsh, .gam, .gdb, .gho, .gif, .grf, .gthr, .gz, .gzig, .gzip, .h3m, .h4r, .hkdb, .hkx, .hplg, .htm, .html, .hvpl, .ibank, .icxs, .idx, .ifo, .img, .indd, .ink, .ipa, .isu, .isz, .itdb, .itl, .itm, .iwd, .iwi, .jar, .jav, .java, .jc, .jfif, .jgz, .jif, .jiff, .jpc, .jpe, .jpeg, .jpf, .jpg, .jpw, .js, .json, .kdb, .kdc, .kf, .kmz, .kwd, .kwm, .layout, .lbf, .lbi, .lcd, .lcf, .ldb, .lgp, .litemod, .log, .lp2, .lrf, .ltm, .ltr, .ltx, .lvl, .m2, .m2v, .m3u, .m4a, .mag, .man, .map, .max, .mbox, .mbx, .mcd, .mcgame, .mcmeta, .md, .md3, .mdb, .mdbackup, .mddata, .mdf, .mdl, .mdn, .mds, .mef, .menu, .mic, .mip, .mkv, .mlx, .mod, .mov, .moz, .mp3, .mp4, .mpeg, .mpg, .mpqge, .mrw, .mrwref, .msg, .msp, .mxp, .nav, .ncd, .ncf, .nds, .nef, .nfo, .now, .nrg, .nri, .nrw, .ntl, .odb, .odc, .odf, .odi, .odm, .odp, .ods, .odt, .odtb .oft, .oga, .ogg, .opf, .orf, .owl, .oxt, .p12, .p7b, .p7c, .pab, .pak, .pbf, .pbp, .pbs, .pcv, .pdd, .pdf, .pef, .pem, .pfx, .php, .pkb, .pkh, .pkpass, .pl, .plc, .pli, .pm, .png, .pot, .potm, .potx, .ppd, .ppf, .pps, .ppsm, .ppsx, .ppt, .pptm, .pptx, .prc, .prt, .psa, .psd, .psk, .pst, .ptx, .puz, .pwf, .pwi, .pwm, .pxp, .py, .qbb, .qdf, .qel, .qic, .qif, .qpx, .qtq, .qtr, .r3d, .ra, .raf, .rar, .raw, .rb, .re4, .res, .rev, .rgn, .rgss3a, .rim, .rng, .rofl, .rrt, .rsrc, .rsw, .rte, .rtf, .rts, .rtx, .rum, .run, .rv, .rw2, .rwl, .sad, .saf, .sav, .sb, .sc2save, .scm, .scn, .scx, .sdb, .sdc, .sdn, .sds, .sdt, .sen, .sfs, .sfx, .sh, .shar, .shr, .shw, .sid, .sidd, .sidn, .sie, .sis, .slm, .sln, .slt, .snp, .snx, .so, .spr, .sql, .sqx, .sr2, .srf, .srt, .srw, .ssa, .std, .stt, .stx, .sud, .sum, .svg, .svi, .svr, .swd, .swf, .syncdb, .t12, .t13, .tar, .tax, .tax2015, .tax2016, .tbz2, .tch, .tcx, .text, .tg, .thmx, .tif, .tlz, .tor, .tpu, .tpx, .trp, .tu, .tur, .txd, .txf, .txt, .uax, .udf, .umx, .unity3d, .unr, .unx, .uop, .upk, .upoi, .url, .usa, .usx, .ut2, .ut3, .utc, .utx, .uvx, .uxx, .val, .vc, .vcd, .vdf, .vdo, .ver, .vfs0, .vhd, .vmf, .vmt, .vob, .vpk, .vpp_pc, .vsi, .vtf, .w3g, .w3x, .wad, .war, .wav, .wave, .waw, .wb2, .wbk, .wdgt, .wks, .wm, .wma, .wmd, .wmdb, .wmmp, .wmo, .wmv, .wmx, .wotreplay, .wow, .wpd, .wpk, .wpl, .wps, .wsh, .wtd, .wtf, .wvx, .x3f, .xf, .xl, .xla, .xlam, .xlc, .xlk, .xll, .xlm, .xlr, .xls, .xlsb, .xlsm, .xlsx, .xltx, .xlv, .xlwx, .xml, .xpi, .xpt, .xvid, .xwd, .xxx, .yab, .yps, .z02, .z04, .zap, .zip, .zipx, .zoo, .ztmp

Source: BleepingComputer

Encrypted files will all have the same extension, which is .fantom. The ransomware claims to use the RSA-4096 and AES-256 encryption algorithms, but in fact uses an AES 128-bit algorithm. After doing its job, the virus deletes most of its files.

The Fantom ransomware possibly deletes the Shadow Volume Copies from the Windows Operating System. Read below to learn some ways in which you can try to decrypt your files.

Remove Fantom Virus and Restore .fantom Files

If your computer got infected with the Fantom ransomware virus, you should have some experience in removing malware. You should get rid of this ransomware as fast as possible before it can have the chance of spreading further and infect more PCs. You should remove the ransomware and follow the step-by-step instructions guide given below. To see ways that you can try to recover your data, see the step titled 3. Restore files encrypted by Fantom.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Fantom from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Fantom

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Fantom and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Fantom on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Fantom there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Fantom with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Fantom.

Ransomware infections and Fantom aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Fantom from Mac OS X.


Step 1: Uninstall Fantom and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Fantom:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Fantom. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Fantom. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Fantom via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Fantom. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Fantom:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Fantom.

Ransomware infections and Fantom aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Fantom FAQ

What is Fantom ransomware and how does it work?

Fantom is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Fantom ransomware infect my computer?

Via several ways.Fantom Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Fantom is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Fantom files?

You can't. At this point the .Fantom files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Fantom files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Fantom ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Fantom" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Fantom files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Fantom ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Fantom ransomware and then remove it without causing any additional harm to your important .Fantom files.

Also, keep in mind that viruses like Fantom ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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