.hceem Files Virus (Snatch) – How to Remove It

.hceem Files Virus (Snatch) – How to Remove It

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What are .hceem files? What is .hceem ransomware? How to remove Snatch ransomware? How to try and restore .hceem files?

Snatch ransomware is a very dangerous cryptovirus that aims to encrypt the files on the computers compromised by it. The virus’s main purpose is to get users to pay ransom in order to restore their files. The ransomware drops the RESTORE_HCEEM_DATA.txt file, which contains a ransom note, whose main goal is to get victims to pay ransom in BitCoin in order to get their files recovered back to normal. If your computer has been affected by the Snatch ransomware, then we strongly suggest that you read this article thoroughly.

Threat Summary

Name.hceem Ransomware
TypeRansomware, Cryptovirus
Short DescriptionAims to encrypt the files on victim computers and then extort them to pay ransom to get the files to work again.
SymptomsFiles have the .hceem file extension added to them. The ransomware also drops a RESTORE_HCEEM_DATA.txt ransom note.
Distribution MethodSpam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by .hceem Ransomware


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss .hceem Ransomware.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Snatch .hceem Ransomware How Did I Get It and What Does It Do?

The main way via which this virus could be spread is likely conducted via mail. The criminals could send e-mails, that have a malicious e-mail attachments embedded in them. Such attachments could pretend to be invoices or other forms of important documents. Once the victim downloads and runs them, their computers may immediately become infected.

In addition to this, the .hceem ransomware could also infect your computer by having the infection files uploaded on suspicious sites. The infection files could pretend to be cracks, patches and other forms of activators.

Once Snatch ransomware has infected your computer, the virus may immediately drop the malicious files in the following directories:

  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%

Among the dropped files is the RESTORE_HCEEM_DATA.txt ransom note file, whose main goal is to notify the victim and get him or her to visit the ransom payment page:


Do not rename the ciphered files
Do not try to decrypt your data of the third-party software, it can cause constant data loss
You do not joke with files

To restore your files visit “http: //mydatassuperhero.com” website. This website is safe

If this website is not available use reserve website “http: //snatchébrkanfezg.onion” in a TOR network. This website is safe. For visit of this website it is necessary to install Tor browser (https://www.torproject.org)

Your login: Hé6aDYShvwbSNXu
Your password: SqY¥[email protected]
Your BTC address: 13TvbUKYEAqwu3FP7RDUSvZhVucmUgdZxy

If all websites are not available write to us on email of [email protected]

You keep this information in secret

The victims are asked to visit a web page in TOR browser, where they are to find Username and Login. As soon as they log-in they receive a custom BitCoin address to transfer the ransom to.

The encryption process of Snatch ransomware involves various different types of methods which are used in combination to render the files on the computers infected by this virus to no longer be able to be opened. The files which are to be encrypted if Snatch hits your computer are:

  • Documents.
  • Images.
  • Videos.
  • Archives.
  • Virtual Drive files.

The Snatch ransomware virus may add the .hceem file extension to the encrypted files, making them to begin appearing like the following:

Paying the ransom to the criminals is NOT advisable for couple of reasons:

  • You aid the criminals in their operation.
  • You cannot trust them.

Remove Snatch Ransomware and Try Restoring .hceem Files

The .hceem ransomware can be removed either manually or automatically. If you want to manually remove it from your computer, then we strongly suggest that you follow the removal steps underneath. They have been created with the main idea to help you out in removing the .hceem ransomware from your computer. If the first two manual removal steps do not seem to be of much help, then we recommend that you follow the automatic solution. As many experts advise, the best automatic removal method is to download and run a scan with an advanced anti-malware software. This program will effectively detect and remove all virus files, belonging to .hceem ransomware.

If you want to try and get your files back, then we recommend that you follow the alternative file recovery methods below. But, before you do that, make sure to backup all your files, just in case. These recovery methods are no guarantee to be able to work, but with their help, you could restore at least some of your files. For the moment, researchers have not devised a free decryptor for this malware, but when they are done, we will make sure to post a link to it here.

Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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