THREAT REMOVAL

Mailto Virus Ransomware (.mailto Files) – How to Remove and Restore Data

What is Mailto Virus? What are .mailto files? How to remove Mailto virus and try to restore .mailto files?

Mailto virus is the name of a nasty ransomware infection, whose main goal is to convince victims to pay ransom if they want to use their files once again. The virus enters your computer and encrypts your files by using an advanced encryption and then ads the .mailto[Hamlampampom@cock.li] file extension along with a custom idenfier, like .a8v28a, for example. The files cannot be opened and the virus ads a ransom note, with the unique extension and ending in -Readme.txt. Read this article to learn how to remove Mailto virus and try to restore files, encrypted by it.

Threat Summary

NameMailto Virus
TypeRansomware, Cryptovirus
Short DescriptionThe Mailto virus aims to encrypt your files and then hold them hostage until you pay a hefty ransom to get them to work again.
SymptomsThe files have the .mailto file extension and the virus aims to leave behind the Readme.txt ransom note, containing the extortion message.
Distribution MethodSpam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Mailto Virus.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Tax Declaration Malspam Mailto Virus Ransomware Campaign

A new malicious SPAM campaign is currently targeting users worldwide by attaching the Mailto virus ransomware. The method of choice is the use of phishing email messages — large-scale networks and servers are being used to send out the fake messages. At the moment the active campaign delivers counterfeit IRS Declaration notifications. The hackers are spoofing the domain name of IRS and copying down the layout and design of the letters.

When the email messages are opened the victims will be manipulated into opening an attached file called IRSdeclarationexe.doc. These are macro-infected documents which also include a double extension file. In some cases it will also directly start the virus file. In the case of a macro-infected document a prompt will be spawned asking the victims to enable the built-in scripts. When this is done the virus infection will occur. One of the first actions it runs will be the removal of sensitive files including backups which makes it very hard to restore the computers. The main engine can also kill running processes and also to overtake administrative control over even system processes.

March 2020 Mailto Virus Ransomware Updates

The Mailto family of threats, which is also known as Netwalker has been found to contain an advanced code injection module — it makes use of a code injection into one of the most important Microsoft Windows processes called explorer.exe. This is one of the main programs used to power the Desktop environment and is necessary in order for Windows to function properly. Such actions have two main functions:

  • Security Systems Evasion — By executing actions from the explorer.exe process many security software will not be triggere and the virus can continue by disabling them.
  • System Control — The virus can overtake control of the operating system by using this process. This means that it can acquire administrative privileges from the this executable file.

The next action which is run from the main engine will include a information gathering module — it is used to hijack personal information that can be used for various identity and financial crimes, as well as the creation of a hardware report. This can be used to generate an unique ID to mark the hacked computer.

Other actions which are run by the Mailto Virus Ransomware include the setting up of the virus as a persistent infection — this means that the main engine will start when the computer is booted. It will also make the necessary changes in the Windows Registry — some of the consequences will include performance issues, the inability to access certain functions and also unexpected errors. To make recovery more difficult the Mailto virus ransomware will also delete system backups.

Mailto Virus – How Did I Get It and What Does It Do?

In order for you to get the Mailto virus, you must have opened a virus file. Such infection files are often spread as a result of being downloaded from sites, where they seem like they are legitimate type of programs, whereas in fact, they are far from that. Not only this, but to infect a computer, they also contain exploit kits that bypass traditional antivirus protection and then infect your computer without you even realizing it.

When your computer gets infected with the Mailto Virus, it could drop its virus files in the following Windows directories:

  • %AppData%
  • %Local%
  • %Roaming%
  • %Temp%
  • %LocalLow%

When the modules are executed, the Mailto Virus may begin to encrypt the following files on your computer:

  • Images.
  • Videos.
  • Documents.
  • Audio files.
  • Archives.
  • Database files.

When the files are encrypted, blocks of data from them is replaced with data from the encryption algorithm used by the virus. Then the files are left looking like the following:

In addition to this, the Mailto Virus ads a ransom note with the following contents:

What happen ?
Your files are encrypted, and currently unavailable.
You can check it: all files on your computer has expansion 1be018.
By the way, everything is possible to recover, but you need to follow our instructions.
Otherwise, you cant return your data.
What guarantees?
Its just a business. We absolutely do not care about you and your deals, except getting
benefits. If we do not do our work and liabilities – nobody will not cooperate with us.
Its not in our interests.
To check the ability of returning files, you should write to us by email.
There you can decrypt one file for free. That is our guarantee.
How to contact with us ?
Email us:
1. hamlamampom@cock.li
2. galgalgalhalk@tuta.io
Be sure to include your personal code in the letter:
{key_1be018:EQAAADFCRTAx0C1SZWF kbWUudHh@IQAAAC5tYW1sdG9ba29rb2
tsb2NrQGNvY2subG1dLjFiZTAxOBbhG6/ZTlwcXSyoPZgY8TMD

Paying the ransom to the crooks behind the Mailto virus is highly inadvisable, since you should not trust them with your files. Furthermore, it is strongly recommended that you not pay absolutely anything to the same people whoe encrypted your files. Instead, we recommend saving the files for later decryption and removing the virus, using the steps underneath.

Remove Mailto Virus and Try to Restore .mailto Files

In order for you to remove the Mailto Virus by yourself, you can follow the removal instructions that are underneath. They have been created to help you delete Mailto Virus step by step from your computer. If you want a fast and automatic removal, however, then the most effective method is to download and run a scan with a specific anti-malware software. Such advanced tool is designed to detect and remove al virus files, related to the Mailto Virus from your computer and make sure that its protected in the future too.

Furthermore, if you want to try and get your files to work again, then we strongly recommend that you read the file recovery steps underneath. They have been created with the primary goal to help recover as many files, encrypted by the Mailto virus as possible, but bear in mind that they are not 100% guaranteed to work.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Mailto Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Mailto Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Mailto Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Mailto Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Mailto Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Mailto Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Mailto Virus.

Ransomware infections and Mailto Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Mailto Virus from Mac OS X.


Step 1: Uninstall Mailto Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Mailto Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Mailto Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Mailto Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Mailto Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Mailto Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Mailto Virus:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Mailto Virus.

Ransomware infections and Mailto Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Mailto Virus FAQ

What is Mailto Virus ransomware and how does it work?

Mailto Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Mailto Virus ransomware infect my computer?

Via several ways.Mailto Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Mailto Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Mailto Virus files?

You can't. At this point the .Mailto Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Mailto Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Mailto Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Mailto Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Mailto Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Mailto Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Mailto Virus ransomware and then remove it without causing any additional harm to your important .Mailto Virus files.

Also, keep in mind that viruses like Mailto Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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