Reports have arisen regarding a virus that targets primarily Netflix users. The virus aims to perform several unwanted activities on victim computers one of which includes disabling the internet connection on the victim computer for all other sites but Netflix, which is allegedly done to phish for information, like you Netflix password and username. Read this artcle to understand how to remove the Netflix virus from your Mac effectively.
|Type||Malware for Mac OS|
|Short Description||Aims to take control over the internet connection of affected users.|
|Symptoms||The main symptoms are problems with the internet connection.|
|Distribution Method||Netflix virus may enter your Mac via a fake app or other methods.|
See If Your System Has Been Affected by malware
|User Experience||Join Our Forum to Discuss Netflix Virus.|
Netflix Virus – How Did I Get It and What Does It Do?
The Netflix Virus is malware like no other. It may come to your computer via e-mail spam that has malicious attachments added to it. The Netflix Virus may also have other types and forms of replication and these may include fake apps that come pre installed alongside with other apps. This technique is called bundling and it often uses other apps you download from third-party websites where the virus app is added to the installers of the other apps. There, the virus app is advertised as a “free extra” or an optional offer added to the installation.
Once it has been installed on your Mac, the Netflix virus may begin to take information from it, such as:
- Your IP address and other network data.
- Your location.
- Your browser information.
- Permissions as administrator.
From there, the Netflix virus is reported by concerned apple users to tamper with the internet connection and disable all sites besides Netflix, which is quite strange and it possibly indicates tampering with the Mac’s network. Below, you can read the full report of the victim:
User level: Level 1
Troubleshooting possible virus?
So i use my Mac to watch Netflix recently and since i turned it on the only thing that opens in safari is the Netflix site. Everything else comes up as “server not connected”. I have restarted my Internet and also the computer several times, nothing seems to work I can’t even check to see if there is an update which is why it could be glitching. It doesn’t even allow me to open a App Store and I have difficulty opening up windows documents that are in the cloud . Not sure what in the world is going on?!
Not only this, but what is worse is that the Netflix virus may also be able to perform the following virus activities on your Mac:
- Change your DNS address.
- Update itself silently.
- Delete files.
- Display ads.
- Copy files.
- Take control over your microphone and camera.
- Log the keystrokes you type.
- Install other viruses.
- Copy your saved passwords.
Remove Netflix Virus from Your Computer
If you want to remove Netflix virus completely from your computer, we strongly recommend that you follow the removal guide underneath. It has been created to help you detect and clean the Netflix Virus from your Mac step by step. However, if the virus is still not gone, we strongly recommend that you install a professional cleaner app. It has been designed to fix your Mac from the ground up by detecting and removing all virus files, belonging to the Netflix virus.
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall Netflix Virus and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Netflix Virus via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove Netflix Virus – related extensions from Safari / Chrome / Firefox
Step 3: Scan for and remove Netflix Virus files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Netflix Virus, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Netflix Virus FAQ
What is Netflix Virus on your Mac?
The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.
Can my Mac get a virus?
Yes. As much as any other device, Apple computers do get viruses. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a virus:
- Mac Mini
- Macbook Air
- Macbook Pro
What are the symptoms of Netflix Virus on your Mac?
There are several symptoms to look for when this particular threat and also most Mac threats in general are active:
Symptom #1: Your Mac may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.
If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.
What types of Mac threats are there?
According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware and hijackers.
- Trojan horses and other spyware.
- Ransomware and screen-lockers.
- Cryptocurrency miner malware.
What to do if I have a Mac virus, like Netflix Virus?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses, tracking cookies and unwanted adware apps plus take care of them quickly. This saves time for manual removal that you would otherwise have to do.
How to secure my passwords and other data from Netflix Virus?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment about your Mac problems.