A new version of the well-know Troldesh ransomware (also known as Encoder.858 and Shade ransomware) was just discovered by researchers at Microsoft Malware Protection Center. This latest version appears to be extensively updated.
Other Versions of Troldesh:
- Remove Ransom:Win32/Troldesh.A (.xtbl Ransomware)
- Remove Troldesh Ransomware and Restore .Better_call_saul Encrypted
|Short Description||Encrypts files and demands payment.|
|Symptoms||.da_vinci_code and .magic_software_syndicate extensions are appended to the victim’s files.|
|Distribution Method||Not known yet, but most likely in spam campaigns, via exploit kits, malicious attachments, etc.|
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|User Experience||Join our forum to discuss Troldesh ransomware.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
New Troldesh Ransomware July 2016 Technical Specifications
What’s New in Troldesh’s Latest Version?
- Tor functionality;
- Glyph/symbol errors on the wallpaper ransom note;
- Modified extension names for encrypted files;
- Updates in the ransom note that cover the added Tor functionality.
- New malware being downloaded to the victim’s PC – Trojan:Win32/Mexar.A;
The most notable modification in this version is the addition of Tor links. Using Tor addresses as the ransom payment method (as opposed to standard www addresses) is the current fashion among ransomware, Microsoft researchers explain.
A Tor address is now included in the ransom note, as opposed to the older Troldesh where an email address was the only way to provide decryption keys.
However, the Tor payment website is not functioning as it is reported to be down (see image above). This means that there’s no way to pay the ransom and recover the files through contacting the cyber criminals.
Other changes in the code of this new Troldesh are the “creative” file extensions – .da_vinci_code and .magic_software_syndicate.
Also, the crypto virus is now capable of encrypting even more file type categories and delivers an additional piece of malware – Mexar (Trojan:Win32/Mexar.A). This is a completely new malware, detected by Microsoft for the first time on July 7. No technical information is available at the moment, but it’s highly likely that the Trojan is an infostealer. We will update the article when we have more information.
Microsoft recently revealed that Troldesh is the tenth most active ransomware family in the past 30 days.
Troldesh Ransomware Removal and Restoration of .da_vinci_code and .magic_software_syndicate Files
Like we already said, paying the ransom is not possible because the Tor website is currently down. You can still remove the threat and try to get your files back via alternative methods. To do this, we advise you to carefully follow the removal instructions below and boot your computer in Safe Mode. From there, you may want to go over and take a look at the Manual and Automatic options for removal below.
In case Troldesh has modified various registry entries and has created additional files, experts strongly advise using an advanced anti-malware program to automatically remove the virus in Safe Mode without damaging your computer.
- Guide 1: How to Remove New Troldesh from Windows.
- Guide 2: Get rid of New Troldesh on Mac OS X.
- Guide 3: Remove New Troldesh in Google Chrome.
- Guide 4: Erase New Troldesh from Mozilla Firefox.
- Guide 5: Uninstall New Troldesh from Microsoft Edge.
- Guide 6: Remove New Troldesh from Safari.
- Guide 7: Eliminate New Troldesh from Internet Explorer.
- Guide 8: Disable New Troldesh Push Notifications in Your Browsers.
How to Remove New Troldesh from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove New Troldesh
Step 2: Uninstall New Troldesh and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by New Troldesh on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by New Troldesh there. This can happen by following the steps underneath:
Get rid of New Troldesh from Mac OS X.
Step 1: Uninstall New Troldesh and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove New Troldesh via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove New Troldesh files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as New Troldesh, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove New Troldesh from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase New Troldesh from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall New Troldesh from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove New Troldesh from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the New Troldesh will be removed.
Eliminate New Troldesh from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by New Troldesh from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".