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Troldesh ransomware has already been detected and identified by Russian researchers as a file-encrypting threat. As STF researchers enclosed earlier this year, Troldesh attacks the system and encrypts the user’s files, adding an .xtbl extension to them and even renaming them completely. In exchange for their decryption, cyber criminals are demanding a ransom fee. According to new security reports, the ransomware is still active and targeting users across the Internet.
Troldesh is now known as .xtbl ransomware and Ransom:Win32/Troldesh.A. Some users refer to it as ‘.xtbl virus’.
Unfortunately, if infected users do not have their files previously backed up, the chances to restore them are minimal.
Description of Ransom:Win32/Troldesh.A
Ransom:Win32/Troldesh.A or just Troldesh is most likely distributed through spam email messages or attachments. It appears that cyber crooks are relying on the users’ unawareness. Security researchers highlight the importance of classifying or filtering email messages, and never opening the ones that seem suspicious. For the sake of security, emails sent by unknown email addresses are not to be trusted. Instead, they should be deleted permanently and immediately.
After the ‘.xtbl virus’ is executed after opening a corrupted email message, files on the system will be encrypted and the .xtbl extension will be added to them. Typically for ransomware, after the encryption has been done, the victim is left with a ransom message. Moreover, the user is being redirected to a ‘readme’ text for further information.
The requested amount of money may vary from 118 euros to 200. Supposedly, after the fee is paid, a unique key is sent to the target so that they can safely restore their files. According to some researchers, if present on the PC, Shadow Copies may be used to restore the data without paying the ransom.
Removal of Ransom:Win32/Troldesh.A
Security specialists usually don’t recommend paying the fee (unless the files are very important), since it doesn’t necessarily mean they will be put back to normal.
If your system does have Shadow Copies, the following removal manual can be followed. In future, always remember to store crucial information on an external device. This is the best measure against ransomware.
Stage One: Remove Ransom:Win32/Troldesh.A
1. First and most important – download and install a legitimate and trustworthy anti-malware scanner, which will help you run a full system scan and eliminate all threats. 
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
2. Run a second scan to make sure that there are no malicious software programs running on your PC. For that purpose, it’s recommended to download ESET Online Scanner.
Your PC should be clean now.
Stage Two: Restore the Encrypted Files
Option 1: Best case scenario – You have backed up your data on a regular basis, and now you can use the most recent backup to restore your files.
Option 2: Try to decrypt your files with the help of Kaspersky’s RectorDecryptor.exe and RakhniDecryptor.exe. They might help you in the process but keep in mind that they were not specially designed to encrypt information that was decrypted by this particular ransomware.
Option 3: Shadow Volume Copies
1. Install the Shadow Explorer, which is available with Windows Vista, Windows 7, Windows 8 and Windows XP Service Pack 2.
2. From Shadow Explorer’s drop down menu choose a drive and the latest date you would like to restore information from.
3. Right-click on a random encrypted file or folder then select “Export”. Select a location to restore the content of the selected file or folder.
Remove Ransom:Win32/Troldesh.A Automatically with Spy Hunter Malware – Removal Tool.
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles!
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles!
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles!
Preparation before removing Ransom:Win32/Troldesh.A.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove Ransom:Win32/Troldesh.A
Step 2: Clean any registries, created by Ransom:Win32/Troldesh.A on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Ransom:Win32/Troldesh.A there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Step 3: Find files created by Ransom:Win32/Troldesh.A
For Windows 8, 8.1 and 10.
For Windows XP, Vista, and 7.For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Ransom:Win32/Troldesh.A with SpyHunter Anti-Malware Tool
Step 5 (Optional): Try to Restore Files Encrypted by Ransom:Win32/Troldesh.A.
Ransomware infections and Ransom:Win32/Troldesh.A aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
For more “how-to” file recovery methods and steps, you can visit our instructive article on “How to Restore Files Encrypted by Ransomware (Without Decrypter)“.
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles!
Preparation before removing Ransom:Win32/Troldesh.A.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove Ransom:Win32/Troldesh.A
Step 2: Clean any registries, created by Ransom:Win32/Troldesh.A on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Ransom:Win32/Troldesh.A there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Step 3: Find files created by Ransom:Win32/Troldesh.A
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Ransom:Win32/Troldesh.A with SpyHunter Anti-Malware Tool
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles!
Preparation before removing Ransom:Win32/Troldesh.A.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Be patient as this could take a while.
Step 1: Uninstall Ransom:Win32/Troldesh.A and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.Step 2: Clean your Browsers from Ransom:Win32/Troldesh.A.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
2. Select the “Add-ons” icon from the menu.
3. Select the unwanted extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
2. Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
3. In the ‘Manage Add-ons’ window.
4. Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
5. After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
2. Open the drop menu by clicking on the icon at the top right corner.
3. From the drop menu select “Extensions”.
4. Choose the suspected malicious extension you want to remove and then click on the gear icon.
5. Remove the malicious extension by scrolling down and then clicking on Uninstall.
Step 3: Clean any registries, created by Ransom:Win32/Troldesh.A on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Ransom:Win32/Troldesh.A there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Ransom:Win32/Troldesh.A with SpyHunter Anti-Malware Tool
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles!
Preparation Phase:
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall Ransom:Win32/Troldesh.A and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
Step 2: Remove Ransom:Win32/Troldesh.A – related extensions from your Mac’s browsers
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome
Remove an extension from Safari and reset it.
Step 3: Scan for and remove Ransom:Win32/Troldesh.A files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Ransom:Win32/Troldesh.A, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles!
