THREAT REMOVAL

Remove Pokerrobot1234.tk Tech Support Scam

This article will help you remove Pokerrobot1234.tk in full. Follow the tech support scam removal instructions given at the end of this article.

Pokerrobot1234.tk is a website which is connected with a tech support scam and hosts it on that Web address. The phone number +61-(08) 9677 5482 is given for contacting the supposed support technicians. The scam tries to imply that your computer has been blocked due to ransomware and only the technicians, reachable on the phone line, can aid you. Your screen can get locked depending on the affected browser.

Threat Summary

Name Pokerrobot1234.tk
Type Tech Support Scam
Short Description A tech support scam saying that your computer is blocked and trying to trick you into calling a phone number.
Symptoms Messages, pop-up boxes, and redirects appear in your browser. Cybercriminals will try to trick you into calling a phone number, while blocking access to your browser and locking your screen with it.
Distribution Method Freeware Installers, Suspicious Sites, Redirects
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss Pokerrobot1234.tk.

Pokerrobot1234.tk – Distribution

Different software could cause the +61-(08) 9677 5482 number to appear in your browsers on a page claiming to be a Tech Support one. Those websites usually come with third-party installations and freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be done if you find an Advanced or a Custom options menu.

Unfortunately, other ways can help the distribution of this tech support scam. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements or redirects related to suspicious links are one of these ways. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the distribution of the scam in question.

Pokerrobot1234.tk – Overview

Pokerrobot1234.tk is a website hosting a tech support scam. The scam uses the phone line +61-(08) 9677 5482. There probably are other phone numbers and websites involved with the scam. Cybercriminals who are behind the telephone can try to trick you into thinking that they are part of some tech support team, such as Microsoft for instance. The main page of the website looks like this:

As you can see above, the site states that “YOUR COMPUTER HAS BEEN BLOCKED”, just like lots of other tech support scams and ones which are ransomware. Down below you can read what the ransomware message reads:

www.support.microsoft.com says :

** YOUR COMPUTER HAS BEEN BLOCKED **

Error # 268D3

Please call us immediately at: ‘ +61-( 08) 9677 5482 ‘

Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.

Your computer has alerted us that it has been infected with a virus and spyware. The following information is being stolen…

>Credit Card Details
>Email Account Login
>Photos stored on this computer
You must contact us immediately so that our engineers can walk you through the removal process over the phone. Please call us within the next 5 minutes to prevent your computer from being disabled.

Toll Free: ‘ +61-( 08) 9677 5482’

Call for support:
+61-( 08) 9677 5482

Ransomware Detected
Find Downloads

Object
Error #268D3 (Unauthorised access)

Region
Russia, Chaina, Vietnam

Compromised Information
1)Facebook Login
2)Credit Card Details
3)Email Account Login

Action
Do Not Shut down or Reset Your Computer ,Call Security Expert & Scan
Your Device & Network Now.
+61-( 08) 9677 5482
(Toll Free)

In case you see that message, know that your screen will look like its locked, but that is just a presumption. What is actually being locked is the browser itself. Furthermore, the tab at the top will be changed to say Alert! ESET Internet Security…. You could get bombarded with pop-ups, redirects and new windows of your browser opening and doing the same. Clicking somewhere on the page should disable your cursor or you could select text depending on the browser.

As your browser becomes locked, it could seem like your entire screen is blocked and you don’t have any access to it. In actuality, that is not true, as only your browser is locked but being pushed on top of all other windows, thus hiding them. You can still interact with your computer system by clicking the “Windows” button or the combinations known as “Ctrl+Alt+Del” etc. In some browsers, clicking on the “X” button also works, surprisingly.

The con artists want to make you believe that the only way for fixing your computer machine is by calling the +61-(08) 9677 5482 phone number, provided on the website. To help assist that further, a pre-recorded audio message will play, suggesting that your PC is infected with malware. They also will lie to you that they are part of the Microsoft technicians team or a similar one. That statement is not true and you should know that Microsoft doesn’t even have a phone number for Support. The whole charade is made in a way to convince you into calling the provided telephone number.

Do NOT try calling the phone number under any circumstances. It is not toll free as promoted on the website, and even the shortest call may cost you a fortune. Not to mention that, while the con artists can present themselves as Microsoft employees, or any other reputable partners, they will try to get personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.

Pokerrobot1234.tk Removal

To remove the Pokerrobot1234.tk tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Pokerrobot1234.tk from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Pokerrobot1234.tk

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Pokerrobot1234.tk and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Pokerrobot1234.tk on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Pokerrobot1234.tk there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Pokerrobot1234.tk with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Pokerrobot1234.tk from Mac OS X.


Step 1: Uninstall Pokerrobot1234.tk and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Pokerrobot1234.tk:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Pokerrobot1234.tk. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Pokerrobot1234.tk. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Pokerrobot1234.tk via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Pokerrobot1234.tk. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Pokerrobot1234.tk from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Pokerrobot1234.tk from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Pokerrobot1234.tk from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Pokerrobot1234.tk from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Pokerrobot1234.tk will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Pokerrobot1234.tk from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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