THREAT REMOVAL

Remove RandomLocker Ransomware – Restore .rand Files

randomlocker ransomware lock screen note

This article provides information about the ransomware dubbed RandomLocker as well as a step-by-step guide that provides removal and data recovery help.

RandomLocker ransomware is a new threat that compromises computer systems in order to encrypt sensitive data stored on the available hard drives. It appends the extension .rand to all encrypted files and then drops a ransom note that blackmails victims into paying a ransom for the private decryption key. Keep reading and learn how to remove RandomLocker ransomware and restore .rand files.

Threat Summary

Name RandomLocker
Type Ransomware, Cryptovirus
Short Description RandomLocker ransomware virus encrypts important files on the infected PC and then drops a ransom note to demand payment for the decryption of .rand files.
Symptoms Important files have the extension .rand appended to their names. The access to them is completely restricted. A ransom note blackmails into ransom payment.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss RandomLocker.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

RandomLocker Ransomware – Distribution Tactics

RandomLocker ransomware infection is triggered by an executable file called Ransomware.exe as releveled by the analysis of its sample. Hackers could use several common methods for the distribution of this executable file. The main one is believed to be email spam campaigns. This method is preferred by bad actors as it allows them to craft email messages in a way that they seem legit and important. Such emails may impersonate representatives of well-known companies or even governmental institutions. Their text messages usually provide some kind of important information and insist that you need to download and open an attached file as soon as possible. Malicious attachments may be present as documents, invoices, tax payments, delivery receipts, reports and other. All they contain the infection code of RandomLocker. And in case that you download and open such a corrupted file it infects your PC with the ransomware.

For the sake of your security, you could use a free online file extractor each time before you open new file on your PC. Tools of this kind scan the code of each uploaded file for specific malicious traits. After, the scan you could see whether the uploaded file contains malicious elements or not. The information could help you to prevent corrupted files from infecting your PC.

RandomLocker – Analysis of the Infection

The infection begins once RandomLocker’s payload is running on the system. The payload may be designed to initiate the creation of additional malicious files that support the infection process. Malicious files usually are able to modify some essential system settings in order to plague it and achieve persistence. As most data locker ransomware RandomLocker is likely to access the Registry Editor and some malicious values that ensure its automatic execution on each Windows system start.

The Registry Editor is a database that stores all low-level settings for the operating system and the installed applications. RandomLocker’s values could be added under the registry sub-keys Run and RunOnce as they are able to run the processes which are listed there.

Additionally, RandomLocker crypto virus may be also set to scan the system for particular details and then sends them to its command and control server. It is possible after the ransomware establishes a connection with its server. If you want to prevent the collection of your sensitive data as well as the installation of additional malware on your PC, you should remove all ransomware files and objects from the infected device as soon as possible.

RandomLocker Ransomware – Data Encryption Process

RandomLocker ransomware is known to use AES algorithm for file encryption. With the help of this cipher the treat is able to modify the original code of target files and render them completely out of order so you can no longer access the information they store. Each corrupted file can be recognized by the extension .rand that is appears at the end of its name.

Threats of this kind are usually set to scan predefined folders to locate all target files. Eventually you may see all types of files listed below to be encrypted by RandomLocker ransomware:

  • Archives
  • Backups
  • Images
  • Videos
  • Music
  • Documents

At the end of the attack when your system is plagued and your files are corrupted, the crypto virus displays its ransom note on the PC screen. All that the note informs is:

→Ooops, your files have been encrypted!
Encryption was produced using unique key generated for this computer.
To decrypt files, you need to otbtain private key.
The single copy of the private key, with will allow you to decrypt the files, is located on a secret server on the internet;
The server will destroy the key within 24 hours after encryption completed.
Payment have to be made withinn 24 hours
To retrieve the private key, you need to pay 10$ in BTC
Bitcoins have to be sent to this address: 3GPg3tgwZakR5uTELzjMJRj1NarxHH9YdJ
After you’ve sent the payment send us an email to randomlocker@tuta.io with subject: UNLOCK ***
If you are not familiar with bitcoin you can buy it from here:
SITE: www localbitcoin.com
After we confirm the payment, we will send the private key so you can decrypt your system.

FILES DELETED IN
**:**:**
About bitcoin
How to buy bitcoins?
Show Encrypted Files
Contact Us
[***] [Decrypt]

randomlocker ransomware ransom note ransom payment

By paying the ransom you only risk to lose your money and still have your .rand files corrupted. There is no guarantee that bad actors will provide a working decryption key as often the code of their ransomware is not working properly and even they don’t possess an efficient decryption key. Before you rush to pay the ransom be advised to check some of the alternative data recovery solutions listed in the guide below.

Remove RandomLocker Ransomware and Restore .rand Files

The removal of RandomLocker ransomware demands a bit of technical experience and malware recognition. However, there is no doubt that you should remove this nasty threat from the infected PC as quickly as possible. Only by its complete removal, you can prevent its spread across the whole network. Below you could find a step-by-step removal guide that provides both manual and automatic approaches. Beware that RandomLocker is a severe threat that plagues the whole system. Security researchers recommend the help of advanced anti-malware tool for maximum efficiency.

Once you remove RandomLocker ransomware make sure to check the step “Restore Files” listed in the guide below. But before that, it is recommendable to back up all encrypted files to an external drive in order to prevent their irreversible loss.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove RandomLocker from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove RandomLocker

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall RandomLocker and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by RandomLocker on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by RandomLocker there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for RandomLocker with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by RandomLocker.

Ransomware infections and RandomLocker aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of RandomLocker from Mac OS X.


Step 1: Uninstall RandomLocker and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to RandomLocker:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to RandomLocker. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to RandomLocker. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove RandomLocker via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as RandomLocker. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for RandomLocker:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by RandomLocker.

Ransomware infections and RandomLocker aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


RandomLocker FAQ

What is RandomLocker ransomware and how does it work?

RandomLocker is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does RandomLocker ransomware infect my computer?

Via several ways.RandomLocker Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of RandomLocker is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .RandomLocker files?

You can't. At this point the .RandomLocker files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .RandomLocker files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by RandomLocker ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".RandomLocker" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .RandomLocker files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of RandomLocker ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate RandomLocker ransomware and then remove it without causing any additional harm to your important .RandomLocker files.

Also, keep in mind that viruses like RandomLocker ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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