THREAT REMOVAL

How to Remove Redirects from Mac

What are Mac browser redirects? How to stop redirects on your browser? How to remove Redirect viruses from Mac?

Redirects on Mac web browsers are caused by software, which many refer to as Potentially Unwanted Programs (PUP or PUA). They are created with the main idea to show advertisements on your computer. The most common apps that show redirects on Macs are called Browser Hijackers and they are often distributed. Their main idea is to get you to see a lot of third-party sites without your consent. Since some of those sites could be scam or malware, we recommend that you read the following browser hijacker removal article.

Threat Summary

NameRedirects PUP
TypeBrowser Hijacker/PUA for Mac OS
Short DescriptionAims to show a lot of ads with the main goal to redirect you to the third-party sites that are advertised for the revenue of the adware developer.
SymptomsMay show pop-ups, redirects, banners, redirections, push notifications and many other adware content.
Distribution MethodVia software bundling or via other methods.
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Redirects on Mac – How Did I Get Them and What Do They Do?

Redirects by definition in cyber-security are unwanted transfers on your browser that lead to third-party sites, usually of unknown origin. These could be caused by an ad you have clicked on or a low-reputation site you have visited. But if you receive them without visiting any suspicious sites, then we would strongly advise you to focus on identifying what caused them, because the main reason for that could be a browser hijacker currently residing in your Mac. Browser Hijackers are a form of potentially unwanted apps (PUA) that may come in the form of toolbars, browser extensions or even programs on your Mac. They could be spread as a result of being bundled to third-party programs’ installers, where they pose as free extras or “optional offer to your current installation”.

Whatever the case, once such hijacker enters your browser, the following activities may happen:

1. It may change your default search engine.
2. It may tamper with your web browser settings.
3. It could insert tracking cookies to follow your searches, browsing history, clicks and interests.

The side effects with having a browser hijacker causing redirects on your computer is that these sites cold also lead to other ads. Such could eventually turn out to be:

  • Pop-ups.
  • Push notifications.
  • Banners.
  • Ad-supported searches.
  • Highlighted text ads.

The redirects caused by such unwanted software could eventually lead you to sites without your consent. These sites could not only track information, but can also be outright dangerous for your Mac and your information. They could be of the following types:

  • Virus sites that may infect your Mac with malware.
  • Fake tech support sites, that aim to get you to call scammers’ numbers.
  • Sisters that may pretend to be legitimate retailer sites to get you to enter your credit card details and have them stolen.
  • Phishing sites that post a fake login pages for Facebook, Gmail, PayPal and other sites.

Remove Redirects from Your Mac

To remove redirects, you should block the websites which show you those redirects and install an ad-blocking software. In case the issue is more serious and your computer has been compromised by a browser hijacker, then we recommend that you follow the steps underneath. They will help you to get rid of the such redirects entirely. For maximum results, we do recommend that you use an advanced anti-malware scanner to remove all virus and unwanted files and objects and eliminate any trackers from your Mac. Such software is capable of thoroughly scanning your Mac and cleaning it up while saving you time and effort.

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Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Redirects PUP from Mac OS X.


Step 1: Uninstall Redirects PUP and remove related files and objects

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Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
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1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Redirects PUP:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Redirects PUP. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Redirects PUP. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Redirects PUP via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Redirects PUP. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Redirects PUP from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Redirects PUP from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Redirects PUP from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Delete Redirects PUP from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Redirects PUP will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Redirects PUP from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


Redirects PUP FAQ

What is Redirects PUP?

Redirects PUP is classified as a potentially unwanted app for Mac. It appears like a normal app, but it may cause unpleasant pop-ups and redirects on your Mac.

Be aware, that Redirects PUP may be able to affect the browsers Safari, Google Chrome, Mozilla Firefox, Edge and Opera. It may they perform unwanted activities on your Mac.

Such can turn out to be showing advertisements of all types, slowing down your Mac's performance and even infecting your Mac with other viruses by showing you dangerous ads.

Is Redirects PUP a Virus?

No, but it is just as risky. The Redirects PUP object is not entirely a virus but it is still as dangerous as a virus for your Mac and your information. The main reason for that is because Redirects PUP can use cookies and other tracking technologies that may obtain personal information from your Mac while you are browsing.

It may also cause dangers and may lead to risky websites, such as:

  • Phishing sites.
  • Web pages that are scam.
  • Sites that may contain viruses.

These are the main reasons why threatening is considered by experts to be indirectly dangerous to your Mac.

Can my Mac get virus?

The answer to this question is "yes". Unfortunately it opened happens that Mac devices become infected with different types of malware, adware and other threats. This causes a lot of problems for both companies and users.

How did I get Redirects PUP?

Redirects PUP could be spread to Mac computers via several methods. One of those methods is via the installers of third party apps. This technique is called software bundling.

Also, Redirects PUP adware could be included in the installer steps of an app you may have downloaded for your Mac from a third party website. Search app could be a media player or some other free software you may have tried to recently install.

You may have missed Redirects PUP, because it could be hiding in one of the install steps or could be offered as a "free extra" or an "optional offer".

How to remove Redirects PUP from my Mac?

By removing its core files. To get rid of Redirects PUP from your Mac, security experts strongly advise to scan it with a professional anti-malware app for Mac.

An anti-malware security app has the capability of scanning all of the areas in your Mac were Redirects PUP could be residing.

It will also make sure that Redirects PUP is permanently gone from your Mac and that your Mac is safe in the future.

How to protect my Mac from viruses?

To protect your Mac from all sorts of virus threats, you can can minimize the risk of getting a virus in the first place. This is why we strongly recommend that you take the following steps for protection on your Mac below:

1. Register for a VPN service of your choice.
2. Clear the cookies that are on your web browsers and uninstall any browser extensions from them that you believe are suspicious.
3. Download and install reputable malware removal and protection software.
4. Always check if the website you're visiting has HTTPS instead of just HTTP in its address. This indicates that a site is secure.
5. Do not type any personal info on websites which are with low reputation or you can't trust.
6. Always check if the site you're visiting is the real web page at not a fake one by looking at the address bar. Many fishing websites that contain viruses change one or two letters in the main domain name of the site they're trying to mimic.
7. Always link your cell phone phone to your Bank Accounts, PayPal, Facebook, Gmail, Instagram and other accounts. This will allow you to see notification if somebody else logged in from your account and makes account hijacking nearly impossible.
8. Always find a way to backup all your important files regularly. You can save them on a USB stick or use Cloud backup services, like Google Drive. iDrive, Onedrive and others.

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