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Remove Relock Virus (Relock Ransomware)

Relock virus virus remove

What is Relock virus Relock virus is also known as Relock ransomware and encrypts users’ files while asking for a ransom.

Relock virus is a new malware threat which is being sent to numerous end users across the world. It is a complex ransomware that is distributed via various methods. It can lead to many serious system issues and can even install other malware threats. When it has completed running all of its modules it will proceed with the file encryption making sensitive user data inaccessible. The victims will be left with Relock extension encrypted data and a ransomware note and/or a lockscreen instance.

Threat Summary

Name Relock virus
Type Ransomware, Cryptovirus
Short Description The ransomware encrypts files on your computer machine and demands a ransom to be paid to allegedly restore them.
Symptoms The ransomware will blackmail the victims to pay them a decryption fee. Sensitive user data may be encrypted by the ransomware code.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss Relock virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Relock virus – Detailed Description

The Relock virus is a malicious threat which is being sent against users worldwide. At the moment the identity of the hacker or criminal group is not known, it is very possible that they are experienced in order to have created this particular threat.

The Relock virus is probably spread using the most common distribution techniques. Common distribution techniques include the sending of email phishing messages — they are designed in order to imitate well-known companies and services. As soon as they are opened by the users they will see various contents or links that will lead to the ransomware infection.

In a similar way the hackers can create fake sites which will impersonate these portals — they are to be hosted on similar sounding domain names and may even include security certificates.

What’s more dangerous about this is that the virus code can also be placed within executable files:

  • Malicious Documents — These are documents that are made across all popular file formats: spreadsheets, presentations, databases and rich text files. When they are opened by the victims a prompt will appear asking them to enable the built-in macros.
  • Software Installers — These are malicious setup packages of popular applications. They are typically made by taking the legitimate installers from their official sources and modifying them to include the Relock virus code. This usually includes applications such as: system utilities, creativity suites, productivity and office apps and etc.
  • Malicious Browser Plugins — These are dangerous plugins made compatible with the most popular web browsers. They are usually spread on their respective repositories with fake user reviews and developer credentials. Their descriptions are written in a way which will make the victims want to install it. With its deployment the ransomware infection will be started.
  • Fake Files — All kinds of popular files (both legitimate and pirate) can carry the threat. One of the most popular ways to spread them is to upload them onto file-sharing networks like BitTorrent.

As soon as the Relock virus is installed it will start its built-in modules. Usually this begins with a data extraction component which will harvest user data and will generate a complete profile of the infected machines. This information can be used by another module in order to create an unique ID.

Some of the most dangerous modules which are to be carried out include the following:

  • Boot Options Changes — The Relock virus can be set to modify the initial boot options and automatically start the Relock virus as soon as the computer is powered on. In advanced cases it can block access to the recovery boot options making it even harder to follow most manual user removal guides.
  • Windows Registry Changes — Any modifications or new values that are created in the Windows Registry can lead to severe consequences for the victims: data loss, unexpected errors and serious performance-related problems.
  • Malware Infections — This particular threat can be used as a conduit for installing other malware onto the infected victims. Popular choice include the sending out of Trojan horse clients — dangerous small-sized applications that will establish a secure and persistent connection to a hacker-controlled server. This will allow the operators to spy on the victims, steal their data and take over control of their machines.

In the end the actual file encryption will be started which will use a built-in list of target file type extensions which will be processed with the strong cipher. Common files that are to be affected include the following: archives, databases, documents, multimedia files and etc. Their extensions will be renamed with the unique ID generated for the machine. The victim users will then be blackmailed to pay a ransomware decryption fee.

Relock virus – What Does It Do?

The Relock virus is a crypto virus programmed to encrypt user data. As soon as all modules have finished running in their prescribed order the lockscreen will launch an application frame which will prevent the users from interacting with their computers. It will display the ransomware note to the victims.

You should NOT under any circumstances pay any ransom sum. Your files may not get recovered, and nobody could give you a guarantee for that.

The Relock virus cryptovirus could be set to erase all the Shadow Volume Copies from the Windows operating system with the help of the following command:

→vssadmin.exe delete shadows /all /Quiet

If your computer device was infected with this ransomware and your files are locked, read on through to find out how you could potentially restore your files back to normal.

Remove Relock virus

If your computer system got infected with the Relock Files ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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  • Step 5

Step 1: Scan for Relock virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall Relock virus and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by Relock virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Relock virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove Relock virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by Relock virus.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and Relock virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Relock virus-FAQ

What is Relock virus Ransomware?

Relock virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does Relock virus Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does Relock virus Infect?

Via several ways.Relock virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of Relock virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .Relock virus files?

You can't without a decryptor. At this point, the .Relock virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .Relock virus files successfully, then do not despair, because this virus is still new.

Can I Restore ".Relock virus" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Relock virus files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of Relock virus Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate Relock virus ransomware and then remove it without causing any additional harm to your important .Relock virus files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can Relock virus Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the Relock virus Research

The content we publish on SensorsTechForum.com, this Relock virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Relock virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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