THREAT REMOVAL

Trovi “Virus” (com.sysd.launchserviced) – How to Remove from Mac

This article has been created to explain what is the Trovi “virus” and how you can try and remove it from your Mac and hence stop advertisements coming from it.

The Trovi Virus is the type of infection, whose primary purpose is to get users to download and install its Trovi software, promising an improvement in how you browse the web. In reality however, things are quite different, because Trovi runs processes, like com.sysd.launchserviced and others that may be responsible for unwanted activities on your Mac. Such can be random browser redirects, pop-ups and other types of ads to appear, leading users to various third-party websites of unknown origin. The outcome of this is that your Mac may become affected with other adware and may even become a victim of malware.

Threat Summary

NameTrovi
TypeBrowser Hijacker for Mac OS
Short DescriptionAims to display custom search results, change home pages and show different types of ads.
SymptomsThe main symptom is a process, called com.sysd.launchserviced runnin in Activity Monitor.
Distribution MethodVia bundling of apps or via Trovi websites.
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User ExperienceJoin Our Forum to Discuss Trovi.

Trovi “Virus” Mac – How Did I Get It

The primary method of replication used by this browser hijacker is to be spread as a result of software bundling. This basically means that you may find Trovi to be added to the installation setup of another program or App you may have downloaded from third-party site other than the AppStore. These third-party installers usually include ad-supported programs, like Trovi and their main idea is to slither them as a part of an advertising scheme.

Another way by which you may have added Trovi is via your web browser. This method is believed to be conducted when you have visited an advertisement or Trovi’s website and have added Trovi as a browser extension or an add-on for your web browser.

Trovi Virus Mac – Main Activity

Once on your Mac, Trovi may immediately begin modifying the web browsers installed on it and by those web browsers. The outcome of this is that websites, like Trovi search may be added as a default search engine and home page as well as new tab page on your browsers:

The search engine is not the one you want seeing on your Mac, because it uses different types of tracking technologies to monitor your browsing acivity:

  • Cookies.
  • Pixels.
  • Geo-locators.
  • Ad-supported search results.
  • Tags.

Once Trovi has been installed, it may track your activities with different purposes. The main actions tracked by Trovi may be focused on:

  • Your search queries.
  • Data from the sites you have visited.
  • Data on the ads you’ve clicked.
  • Your browsing history.
  • Your bookmarked sites.

Based on these, Trovi may display different ads on your Mac, which sometimes tend to become very annoying and quite frankly, unwanted. But the main risk of this is that these ads may also lead you to dangerous websites, like:

  • Malicious URLs that may infect your Mac with viruses.
  • URLs of phishing nature that pretend to be login pages of Facebook, LinkedIn, Instagram and others.
  • Sites that may insert cryptocurrency miner scripts which may use the CPU of your Mac to mine for coins.
  • This YOUR APPLE DEVICE HAS A VIRUS removal guide shows how victims can remove this common Apple Scam leading to a fake tech support. Update August 2019
    Tech Support Scam sites, that may attempt to scam you over the phone.

This is the main reason to consider removing Trovi since it may not be directly harmful for your browser or your Mac, but it’s activities point out to Trovi being a potentially unwanted program on your Mac and it may lead to malicious sites.

Remove Trovi “Virus” from Your Mac

Before beginning the removal process of Trovi from your Mac, we recommend that you backup all the files, just in case.

To try and remove Trovi from your Mac, we recommend that you follow the removal instructions that are underneath this article. They have been created with the main idea to help you out with the removal process of Trovi from your Mac. With their aid you can remove Trovi either manually or automatically from your Mac, based on your preferences and experience with malware removal. For maximum effectiveness, security experts always advise that the best way of removing Trovi from your Mac is to do it automatically with the aid of an advanced malware removal tool, which can be able to help you to remove Trovi by scanning for it’s files and objects.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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OFFER
REMOVE IT NOW (MAC)
with SpyHunter for Mac
Trovi may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall Trovi and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Trovi:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Trovi. If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Trovi. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Trovi via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as Trovi. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove Trovi – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Trovi will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove Trovi files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Trovi, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Trovi:


Download

SpyHunter for Mac



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