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Remove VIAM Virus

VIAM Virus

VIAM is the name presented in the ransom message of a data locker cryptovirus. VIAM ransomware has been created to interfere with essential system settings. It is capable of disrupting PC security and encoding personal files. The reason why it leaves corrupted files inaccessible is the strong cipher algorithm it is programmed to use for the encryption process. Once being encrypted by the VIAM virus, files will appear with changes in their names too. Every file corrupted by VIAM ransomware will display the extension .viamwasted after its original name. In addition, the ransomware will create ransom notes for all encrypted files. The names of those notes include again the original file name and the extension .viamwasted_info.

viamwasted_info viam virus ransom message

Paying hackers is highly inadvisable as there is no guarantee that they will act as promised. Check out more details about VIAM ransomware and find out how to remove it completely from the infected PC.

VIAM Summary

Name VIAM also known as Win32:DangerousSig [Trj], Trojan.Mint.Zamg.O, A Variant Of Win32/Kryptik.HGSP, GenericRXMG-NI!BA33C83C4252, Trojan:Win32/WastedLocker.CB
Type Ransomware, Cryptovirus
Short Description A data locker ransomware that encodes valuable files with sophisticated cipher algorithm and demands a ransom fee for their decryption.
Symptoms Important files are locked and renamed with .viamwasted extension. Hackers attempt to blackmail you into paying a ransom for a decryption tool.
Distribution Method Spam Emails, Email Attachments, Infected Software Installers
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss VIAM.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

VIAM Ransomware (.viamwasted Files)

As a ransomware infection, VIAM lands on computer operating systems without revealing its true essence. This is possible via spam emails that contain malicious attachments or links to corrupted web pages. URL addresses that open hacked sites that host the ransomware payload may also be found on popular social media channels and forums.

Email attachments that may disguised as one of the following files with the goal to trick you to download and run the VIAM ransomware on your PC:

  • Invoices coming from reputable sites, like PayPal, eBay, etc.
  • Documents from that appear to be sent from your bank.
  • Online order confirmation notes.
  • Receipts for purchases.
  • Others.

To prevent falling victim to ransomware and other malware infections, we recommend that you maintain a licensed copy of a reliable anti-malware program and check the security status of every file you download before opening it with the help of this program.

As a data locker ransomware, VIAM has one primary goal and it is to extort a ransom payment from its victims. In order to become able to force people to transfer money to hackers, the virus performs a data encryption process. During this process VIAM scans system drives for specific files that are most likely to keep valuable personal data and encodes them with a strong encryption algorithm. The outcome may be all of the following files being locked by the ransomware:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

To make corrupted files more recognizable, VIAM ransomware changes their names as well. So all corrupted files will appear with the extension .viamwasted appended to their original names. A specific trait of this threat is that it does not create one single ransom note as usual, but a note for every file it encodes. Eventually, lots of ransom notes will appear next to each of the encoded file. These notes will again keep the original file name but have the extension .viamwasted_info.

The content of each ransom note file contains information about the infection as well as the contact details of hackers who stand behind the attacks. They aim to blackmail you into paying a ransom fee for the recovery of .viamwasted files.

Here is a copy of the text message in every ransom note:

VIAM.

Your network has been penetrated.

All files on each host in the network have been encrypted with a strong algorythm.

Backups were either encrypted or deleted.

Do not rename or move the encrypted files.

To get the files back contact us at: 43780@PROTONMAIL.CH or 18002@AIRMAIL.CC

Store the encryption key:

Although hackers may promise you to send back an efficient decryption tool for .viamwasted files, we recommend that you avoid contacting them at all. There is no guarantee if their tool will be able to decrypt encoded files or leave them broken. Furthermore, even if you pay the ransom you could never receive any answer from them.

The recovery of your files is of paramount importance for you we are sure about it. But we want to prevent you from falling victim to these nasty fraudsters once again. So your best move is to remove the ransomware from the infected system and back up all encrypted files. It is very likely that security researchers will develop a free decryption tool for VIAM ransomware and release it in the wild. Meanwhile, you can try to restore some of the files with some alternative methods. Check out our removal guide to find suggestions.

Remove VIAM Ransomware Virus

VIAM ransomware is a threat with highly complex code designed to corrupt both system settings and valuable data. So the only way to use your infected system in a secure manner again is to remove all malicious files and objects created by the ransomware. For the purpose, you could use our removal guide that reveals how to clean and secure your system step by step. In addition, the steps below will present you with several alternative data recovery approaches that may be helpful in attempting to restore files encrypted by Scarab VIAM ransomware. We remind you to back up all encrypted files to an external drive before the recovery process.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for VIAM with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall VIAM and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by VIAM on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by VIAM there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove VIAM

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by VIAM.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and VIAM aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


VIAM-FAQ

What is VIAM Ransomware?

VIAM is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does VIAM Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does VIAM Infect?

Via several ways.VIAM Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of VIAM is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .VIAM files?

You can't without a decryptor. At this point, the .VIAM files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .VIAM files successfully, then do not despair, because this virus is still new.

Can I Restore ".VIAM" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .VIAM files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of VIAM Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate VIAM ransomware and then remove it without causing any additional harm to your important .VIAM files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can VIAM Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the VIAM Research

The content we publish on SensorsTechForum.com, this VIAM how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the VIAM ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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