“Your Mac is Heavily Damaged” Scam Page – Remove It

“Your Mac is Heavily Damaged” Scam Page – Remove It

This article has been created with the main goal to explain what is the “Your Mac is Heavily Damaged” (Download Required) scam page, advertising Advanced Mac Cleaner and how you can remove this unwanted program from your Mac.

A scam page, advertising a hoax cleanup software, known as

Advanced Mac Cleaner has been detected by users and reported to lock their web browsers, pretending that their Mac is heavily damaged. In addition to this, the pop-up page also falsely advertises an infection with the Tapsnake virus, which is often used in relation to different Mac scams.

Threat Summary

Name"Your Mac Is Heavily Damaged" Scam
TypeScam Page / PUP for Mac OS
Short DescriptionAims to show a web page that locks the browser and threatens the user with malware infection.
SymptomsThe web browser begins displaying a web page pretending to come from Apple’s official site, but is in fact fake. The end goal is to download a program, called “Advanced Mac Cleaner”.
Distribution Method The web page may appear as a result of opening a malicious ad or having adware that causes browser redirects to it.
Detection Tool See If Your System Has Been Affected by "Your Mac Is Heavily Damaged" Scam


Combo Cleaner

User ExperienceJoin Our Forum to Discuss "Your Mac Is Heavily Damaged" Scam.

“Your Mac is Heavily Damaged” – How Did I Get It

The main method via which the the “Your Mac is Heavily Damaged” page can spread is via potentially unwanted programs. These types of software often pose as legitimate apps and come bundled to other installers “as free extra”. And it is not easy to find these programs either, because often they are hidden in the “Advanced” or “Custom” installation steps, so fast clickers tend to skip and head for the Express installation option. They may pretend to also be toolbars and browser add-ons, but in reality they do nothing more but to display adware and the result of this is pages, like the “Your Mac is Heavily Damaged” landing on your Mac and locking it. Usually if this is the case, those programs are often falsely advertised on misleading web pages as useful software, like a file converter, a YouTube video downloader and other add-ins that supposedly improve your browsing experience, but instead flood your Mac with ads, like the “Your Mac is Heavily Damaged”. This is very profitable for adware developers, since they are the ones who profit from you visiting those pages automatically.

“Your Mac is Heavily Damaged” – More Information

Once you land on this page, the following screen is what you see:

In addition to intruding your Mac, the web page may also display other pop-ups with the same or similar message that may ask you to download a program, called Advanced Mac Cleaner.

This is a fake cleanup utility for Mac, which detects all sorts of viruses and errors that may not even be real and when you try to use it to remove these supposedly non-existent threats, Advanced Mac Cleaner wants to charge you money.

The main idea of this is to scam inexperienced users by using their fear that their information is compromised and they may lose access to their Apple IDs, Facebook profiles and even their e-banking accounts. This is why many will fall victims of this scam and use Advanced Mac Cleaner, thinking that the software is legitimate.

If you see this page, you probably think that this may just be a scam page, but it is never known for sure wether or not this page is caused by adware that may be residing on your Mac or in your web browser. This is why, if you see the page or have Advanced Mac Cleaner installed, we strongly recommend that you immediately remove them from your Mac and change your passwords. In addition to this, it is always best to backup your files as well, since such ad-supported programs may have even redirected you to malicious sites.

Remove Advanced Mac Cleaner and “Your Mac is Heavily Damaged”

If you want to remove the software causing the “Your Mac is Heavily Damaged” pop-ups and Advanced Mac Cleaner from your Mac, we advise you to follow the removal instructions underneath this article. They have been created with the clear purpose in mind to help you delete this virus either manually or automatically from both your MacOS and web browsers as well. Be advised, however, that experts always advise using an advanced anti-malware software, the main idea of which is to scan your Mac for any malicious programs and then use it’s algorithms to remove all malicious files and objects related to viruses and adware, like the unwanted program, causing “Your Mac is Heavily Damaged” pop-ups to appear.


Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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