security alert screen

What is SECURITY ALERT? Can SECURITY ALERT messages be caused by malware? Is your computer infected?

SECURITY ALERT is a technical support scam that will try to shock you into calling a phone number. The screen shows the logo and name of AVG Anti-virus but it is not associated with it. The phone number may vary, but it is there to let you believe that is for contacting support technicians who work for Microsoft. The scam is connected to multiple websites that push the number for a supposed team of Microsoft technicians, reachable on the phone line if you have any issues with various services, especially if you believe that your computer has been infected by viruses.

Threat Summary

TypeTech Support Scam
Short DescriptionA tech support scam saying that you should call a phone number to fix a problem related to visiting unsafe pornographic websites (the problem presented on the page).
SymptomsMessages, pop-up boxes, and redirects could appear in your browser. Cybercriminals will try to trick you into calling a phone number, while locking your browser to a custom page.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects, Spam Messages
Detection Tool See If Your System Has Been Affected by SECURITY ALERT


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss SECURITY ALERT.

SECURITY ALERT – What Is It About?

SECURITY ALERT message can appear in your browsers as a result of third-party installations and freeware packages. Surfing the Web and reaching new and unverified websites, clicking on advertisements or redirects related to suspicious links are other ways because of which the scam page can appear. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping to spread the scam.

SECURITY ALERT message is hosted on a website that pushes this technical support scam. The screen shows the logo and name of AVG Anti-virus but it is not associated with it. The scam has a few related pages with different texts supporting the idea of your PC being infected. Different phone numbers are used for each page of this scam. Cybercriminals who are behind the telephone will try to trick you into thinking that they are part of some technical support team, working for Microsoft. The thought of your computer being infected with viruses and that the support hotline is your only salvation might scare you into calling the phone number provided on your screen.

Here is how the screen looks:

security alert scam screen

Here is what one of the text related to the scam says:

License Key Revoked
Windows Blocked due to unauthorised access from an illegal IP Address
Critical Update Required, Antivirus Not responding
Error Code 1. 0x0803f7001
Provide your Installation ID CLICK HERE to get your Installation ID
Enter your 25 Digits products key below
Connect To Support
AVG 1-844-313-6006

The unlock key is 00000-Z0006-000B1-00000-000N0.

As you can see above, the message labeled as SECURITY ALERT is a fake one, although it can be made to look like it is from Microsoft by changing the font, design and other such tweaks. Do not believe the message and know that it is a blatant lie.

The phone number is not free as promoted on the website, and even the shortest call may be very costly. The con artists can present themselves as Microsoft employees, but they are NOT and will only try to extract personal information and financial data from you leading only to complications.

In conclusion, you should be wary of what information you give out and should do a scan with a security software to make sure that your system is clean and nothing else but the browser is causing the messages to appear.


To remove the SECURITY ALERT tech support scam and its related files manually from your computer, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Tsetso Mihailov

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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