What is SECURITY ALERT? Can SECURITY ALERT messages be caused by malware? Is your computer infected?
SECURITY ALERT is a technical support scam that will try to shock you into calling a phone number. The screen shows the logo and name of AVG Anti-virus but it is not associated with it. The phone number may vary, but it is there to let you believe that is for contacting support technicians who work for Microsoft. The scam is connected to multiple websites that push the number for a supposed team of Microsoft technicians, reachable on the phone line if you have any issues with various services, especially if you believe that your computer has been infected by viruses.
Threat Summary
| Name | SECURITY ALERT |
| Type | Tech Support Scam |
| Short Description | A tech support scam saying that you should call a phone number to fix a problem related to visiting unsafe pornographic websites (the problem presented on the page). |
| Symptoms | Messages, pop-up boxes, and redirects could appear in your browser. Cybercriminals will try to trick you into calling a phone number, while locking your browser to a custom page. |
| Distribution Method | Freeware Installers, Suspicious Sites, Redirects, Spam Messages |
| Detection Tool |
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| User Experience | Join Our Forum to Discuss SECURITY ALERT. |
SECURITY ALERT – What Is It About?
SECURITY ALERT message can appear in your browsers as a result of third-party installations and freeware packages. Surfing the Web and reaching new and unverified websites, clicking on advertisements or redirects related to suspicious links are other ways because of which the scam page can appear. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping to spread the scam.
SECURITY ALERT message is hosted on a website that pushes this technical support scam. The screen shows the logo and name of AVG Anti-virus but it is not associated with it. The scam has a few related pages with different texts supporting the idea of your PC being infected. Different phone numbers are used for each page of this scam. Cybercriminals who are behind the telephone will try to trick you into thinking that they are part of some technical support team, working for Microsoft. The thought of your computer being infected with viruses and that the support hotline is your only salvation might scare you into calling the phone number provided on your screen.
Here is how the screen looks:
Here is what one of the text related to the scam says:
Windows
SECURITY ALERT!
License Key Revoked
Windows Blocked due to unauthorised access from an illegal IP Address
Critical Update Required, Antivirus Not responding
Error Code 1. 0x0803f7001
Provide your Installation ID CLICK HERE to get your Installation ID
Enter your 25 Digits products key below
Connect To Support
Help
AVG 1-844-313-6006
The unlock key is 00000-Z0006-000B1-00000-000N0.
As you can see above, the message labeled as SECURITY ALERT is a fake one, although it can be made to look like it is from Microsoft by changing the font, design and other such tweaks. Do not believe the message and know that it is a blatant lie.
The phone number is not free as promoted on the website, and even the shortest call may be very costly. The con artists can present themselves as Microsoft employees, but they are NOT and will only try to extract personal information and financial data from you leading only to complications.
In conclusion, you should be wary of what information you give out and should do a scan with a security software to make sure that your system is clean and nothing else but the browser is causing the messages to appear.
Remove “SECURITY ALERT” Scam
To remove the SECURITY ALERT tech support scam and its related files manually from your computer, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.
Tsetso Mihailov
Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.
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How to Remove SECURITY ALERT from Windows.
Step 1: Scan for SECURITY ALERT with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
Step 3: Uninstall SECURITY ALERT and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 4: Clean Any registries, Created by SECURITY ALERT on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by SECURITY ALERT there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Video Removal Guide for SECURITY ALERT (Windows).
Get rid of SECURITY ALERT from Mac OS X.
Step 1: Uninstall SECURITY ALERT and remove related files and objects
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to SECURITY ALERT. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove SECURITY ALERT via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove SECURITY ALERT files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as SECURITY ALERT, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for SECURITY ALERT (Mac)
Remove SECURITY ALERT from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase SECURITY ALERT from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall SECURITY ALERT from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove SECURITY ALERT from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the SECURITY ALERT will be removed.
Eliminate SECURITY ALERT from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
SECURITY ALERT-FAQ
What Is SECURITY ALERT?
The SECURITY ALERT threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of SECURITY ALERT?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware.
- Browser hijackers.
- Clickers.
- Fake optimizers.
What to Do If I Have a "virus" like SECURITY ALERT?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does SECURITY ALERT Work?
Once installed, SECURITY ALERT can collect data about your web browsing habits, such as the websites you visit and the search terms you use. This data is then used to target you with ads or to sell your information to third parties.
SECURITY ALERT can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is SECURITY ALERT Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the SECURITY ALERT Research
The content we publish on SensorsTechForum.com, this SECURITY ALERT how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on SECURITY ALERT?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the SECURITY ALERT threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.