This article has been created in order to explain what is the .volcano files virus and how to remove this ransomware from your computer plus how to restore encrypted files.
A new ransomware infection has been reported by malware researchers to infect unsuspecting users’ computers after which set the .volcano file extension to the encrypted files. The ransomware also drops a key.txt ransom note file which has instructions on how to pay in BitCoins for decryption. The .volcano files virus does not stop there, however – it also gives 48 hours of deadline in order to pay the ransom. If you computer has been infected by the .volcano files virus, recommendations are to read this article and learn how to remove it and restore your files.
Threat Summary
| Name | .volcano Files Virus |
| Type | Ransomware, Cryptovirus |
| Short Description | Aims to encrypt the files on your PC and ask you to contact volcano666@cock.li and pay ransom in BitCoins in order to get them back. |
| Symptoms | Files are encrypted with an added .volcano file extension and a ransom note, named key.txt is also added to the encrypted files. |
| Distribution Method | Spam Emails, Email Attachments, Executable files |
| Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
User Experience | Join Our Forum to Discuss .volcano Files Virus. |
| Data Recovery Tool | Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive. |
.volcano Files Virus – Update December 2018
.volcano Files Virus – Update June 2018
.volcano Files Virus – Spread
In order to be replicated in the wild, this virus may be sent via massive spammed e-mail campaigns which aim to perform multiple different activities to trick victims into opening it as an attachment or clicking it as a web link. The e-mails often make it so as if they originate from big companies, from the likes of:
- PayPal.
- Amazon.
- eBay.
- LinkedIn.
In addition to this, the .volcano files virus may also be spread via other methods as well, such as being uploaded on websites and appear as if it is a legitimate:
- Setup of a program.
- Software license activator.
- Crack.
- Patch for software or games.
- Key generator.
.volcano Files Virus – More Information
The .volcano files ransomware is the type of infection, whose primary purpose is to encrypt the files on your computer. As soon as it has infected a victim PC, the malware may connect to a remote host and download it’s payload. The payload may be dropped in the following Windows system folders:
- %AppData%
- %Local%
- %LocalLow%
- %Roaming%
- %Temp%
Among the files dropped on the victim’s PC, the .volcano files virus also drops it’s ransom note file, named key.txt. The ransom note aims to make sure the victim knows of it’s presence on the computer. It has the following message:
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail: volcano666@tutanota.de.You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.In case of no answer in 48 hours write us to theese e-mails: volcano666@cock.li
As soon as the ransom note file of this infection is dropped, the .volcano files virus may set a registry entry with values to run the ransom note along with the malicious file of the virus each time you start your PC or log in. This happens by adding the entry in the Run or RunOnce Windows registry sub-keys. They have the following location:
→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
In addition to this, the .volcano files virus will also make sure that the backups and shadow volume copies on the victim’s computer are deleted so that the files are significantly more difficult to be deleted this way. This procedure happens by running the following commands without you even noticing it in Windows Command Prompt:
→ process call create “cmd.exe /c vssadmin.exe delete shadows /all /quiet
bcdedit.exe /set {default} recoveryenabled no
bcdedit.exe /set {default} bootstatuspolicy ignoreallfailures”
.volcano Files Virus – Encryption Process
As soon as this ransomware virus has begun it’s encryption procedure, the malware starts by scanning the infected computer for specific file types to encrypt. These are usually file extensions associated with documents, videos, images and other file types. The virus may also be very careful when it comes to system files and it aims to avoid any programs that may damage your Windows. The files for which the .volcano ransomware may scan for and encrypt may be of the following file types:
→ “PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”
After the .volcano files virus has finished it’s encryption process, the ransomware may add the .volcano file extension and the files can no longer be opened, because data from them is replaced with key data from the virus’s encryption algorithm. A unique decryption key can be used to decrypt those files, but the cyber-criminals are the only ones holding it. The files assume the following appearance after encryption:
We at SensorsTechForum will continue to track the .volcano infection and update this article as soon as security analysts have a breakthrough with it and a free decryption is available. In the meantime, we advise you to remove this virus and use the alternative methods we have listed below in order to attempt and restore your files.
Remove .volcano Files Virus and Try Restoring Your Files
To remove this ransomware virus completely from your computer system, recommendations are to follow the removal instructions underneath this article. They are created In order to help you to delete all of the malicious files either manually or automatically, based on your malware removal experience. If you lack such experience or want to be fully sure that you have effectively removed the .volcano files virus, experts advise downloading and scanning your PC with an advanced anti-malware program. Such software will make sure that all of the related files and objects to the .volcano ransomware are removed from your computer and your system remains protected against future infections as well.
If you are looking for ways to restore files, encrypted by the .volcano files virus, recommendations are to try the alternative methods for file recovery in step “2. Restore files, encrypted by .volcano Files Virus” below. They are created in order to help you restore as many files as possible without directly tampering with them, but bear in mind that they may not be 100% effective. Furthermore, we also advise you to perform a backup on all your files, since this ransomware infection may become decryptable in the future as well.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.
About the .volcano Files Virus Research
The content we publish on SensorsTechForum.com, this .volcano Files Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
Furthermore, the research behind the .volcano Files Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
References
1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware
- Guide 1: How to Remove .volcano Files Virus from Windows.
- Guide 2: Get rid of .volcano Files Virus from Mac OS X.
How to Remove .volcano Files Virus from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove .volcano Files Virus
1. Hold Windows Key + R.
2. The "Run" Window will appear. In it, type "msconfig" and click OK.
3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
4. When prompted, click on "Restart" to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Uninstall .volcano Files Virus and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
2. In the field type in "appwiz.cpl" and press ENTER.
3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.
Step 3: Clean any registries, created by .volcano Files Virus on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by .volcano Files Virus there. This can happen by following the steps underneath:
1. Open the Run Window again, type "regedit" and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for .volcano Files Virus with SpyHunter Anti-Malware Tool
1. Click on the "Download" button to proceed to SpyHunter's download page.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.
Video Guide for Automatic and Fast Removal
Step 5 (Optional): Try to Restore Files Encrypted by .volcano Files Virus.
Ransomware infections and .volcano Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)
Get rid of .volcano Files Virus from Mac OS X.
Step 1: Uninstall .volcano Files Virus and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to .volcano Files Virus:
4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .volcano Files Virus. If you find it, right-click on the app and select “Move to Trash
”.
6. Select Accounts, after which click on the Login Items preference.
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .volcano Files Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove .volcano Files Virus via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1: Click on "Go" and Then "Go to Folder" as shown underneath:
2: Type in "/Library/LauchAgents/" and click Ok:
3: Delete all of the virus files that have similar or the same name as .volcano Files Virus. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3 (Optional): Try to Restore Files Encrypted by .volcano Files Virus.
Ransomware infections and .volcano Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
.volcano Files Virus FAQ
What is .volcano Files Virus ransomware and how does it work?
.volcano Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
How does .volcano Files Virus ransomware infect my computer?
Via several ways..volcano Files Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way, you may become a victim of .volcano Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to open ..volcano Files Virus files?
You can't. At this point the ..volcano Files Virus files are encrypted. You can only open them once they are decrypted.
Decryptor did not decrypt my data. What now?
Do not panic and backup the files. If a decryptor did not decrypt your ..volcano Files Virus files successfully, then do not despair, because this virus is still new.
One way to restore files, encrypted by .volcano Files Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.
How Do I restore "..volcano Files Virus" files (Other Methods)?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..volcano Files Virus files.
These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How do I get rid of .volcano Files Virus ransomware virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .volcano Files Virus ransomware and then remove it without causing any additional harm to your important ..volcano Files Virus files.
Also, keep in mind that viruses like .volcano Files Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.
What to Do If nothing works?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
- Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
- Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
- Also, check if some of the files that were encrypted it can be re-downloaded from the web.
- Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
- You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
How to Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
- Germany - Offizielles Portal der deutschen Polizei
- United States - IC3 Internet Crime Complaint Centre
- United Kingdom - Action Fraud Police
- France - Ministère de l'Intérieur
- Italy - Polizia Di Stato
- Spain - Policía Nacional
- Netherlands - Politie
- Poland - Policja
- Portugal - Polícia Judiciária
- Greece - Cyber Crime Unit (Hellenic Police)
- India - Mumbai Police - CyberCrime Investigation Cell
- Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
