THREAT REMOVAL

.volcano Files Virus (Ransomware) – How to Remove and Restore Data

This article has been created in order to explain what is the .volcano files virus and how to remove this ransomware from your computer plus how to restore encrypted files.

A new ransomware infection has been reported by malware researchers to infect unsuspecting users’ computers after which set the .volcano file extension to the encrypted files. The ransomware also drops a key.txt ransom note file which has instructions on how to pay in BitCoins for decryption. The .volcano files virus does not stop there, however – it also gives 48 hours of deadline in order to pay the ransom. If you computer has been infected by the .volcano files virus, recommendations are to read this article and learn how to remove it and restore your files.

Threat Summary

Name.volcano Files Virus
TypeRansomware, Cryptovirus
Short DescriptionAims to encrypt the files on your PC and ask you to contact volcano666@cock.li and pay ransom in BitCoins in order to get them back.
SymptomsFiles are encrypted with an added .volcano file extension and a ransom note, named key.txt is also added to the encrypted files.
Distribution MethodSpam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss .volcano Files Virus.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.volcano Files Virus – Update December 2018

Update! A decryption tool is now available for this ransomware! The tool was created by the malware researcher Michael Gillespie and can be downloaded from the following link, wrapped inside a .zip archive: Decryption Tool. You need an encrypted file along with its original and the files can be decrypted even if their size is under 10 MB. The decryptor works for the following variants: Insane, desuCrypt, DEUScrypt, .volcano, .Everbe, .pain, .embrace, .Tornado and .twist .

.volcano Files Virus – Update June 2018

A decryption tool for this ransomware has been released. The malware researcher Michael Gillespie has discovered that .volcano Files Virus is a variant of EverBe ransomware and has updated the decryptor. You can download the decrypter from the following link, wrapped inside a .zip archive: Decryption Tool. You need an encrypted file along with its original and the files can be decrypted even if their size is under 10 MB.

.volcano Files Virus – Spread

In order to be replicated in the wild, this virus may be sent via massive spammed e-mail campaigns which aim to perform multiple different activities to trick victims into opening it as an attachment or clicking it as a web link. The e-mails often make it so as if they originate from big companies, from the likes of:

  • PayPal.
  • Amazon.
  • eBay.
  • LinkedIn.

In addition to this, the .volcano files virus may also be spread via other methods as well, such as being uploaded on websites and appear as if it is a legitimate:

  • Setup of a program.
  • Software license activator.
  • Crack.
  • Patch for software or games.
  • Key generator.

.volcano Files Virus – More Information

The .volcano files ransomware is the type of infection, whose primary purpose is to encrypt the files on your computer. As soon as it has infected a victim PC, the malware may connect to a remote host and download it’s payload. The payload may be dropped in the following Windows system folders:

  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%

Among the files dropped on the victim’s PC, the .volcano files virus also drops it’s ransom note file, named key.txt. The ransom note aims to make sure the victim knows of it’s presence on the computer. It has the following message:

All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail: volcano666@tutanota.de.You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.In case of no answer in 48 hours write us to theese e-mails: volcano666@cock.li

As soon as the ransom note file of this infection is dropped, the .volcano files virus may set a registry entry with values to run the ransom note along with the malicious file of the virus each time you start your PC or log in. This happens by adding the entry in the Run or RunOnce Windows registry sub-keys. They have the following location:

→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

In addition to this, the .volcano files virus will also make sure that the backups and shadow volume copies on the victim’s computer are deleted so that the files are significantly more difficult to be deleted this way. This procedure happens by running the following commands without you even noticing it in Windows Command Prompt:

→ process call create “cmd.exe /c vssadmin.exe delete shadows /all /quiet
bcdedit.exe /set {default} recoveryenabled no
bcdedit.exe /set {default} bootstatuspolicy ignoreallfailures”

.volcano Files Virus – Encryption Process

As soon as this ransomware virus has begun it’s encryption procedure, the malware starts by scanning the infected computer for specific file types to encrypt. These are usually file extensions associated with documents, videos, images and other file types. The virus may also be very careful when it comes to system files and it aims to avoid any programs that may damage your Windows. The files for which the .volcano ransomware may scan for and encrypt may be of the following file types:

→ “PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”

After the .volcano files virus has finished it’s encryption process, the ransomware may add the .volcano file extension and the files can no longer be opened, because data from them is replaced with key data from the virus’s encryption algorithm. A unique decryption key can be used to decrypt those files, but the cyber-criminals are the only ones holding it. The files assume the following appearance after encryption:

We at SensorsTechForum will continue to track the .volcano infection and update this article as soon as security analysts have a breakthrough with it and a free decryption is available. In the meantime, we advise you to remove this virus and use the alternative methods we have listed below in order to attempt and restore your files.

Remove .volcano Files Virus and Try Restoring Your Files

To remove this ransomware virus completely from your computer system, recommendations are to follow the removal instructions underneath this article. They are created In order to help you to delete all of the malicious files either manually or automatically, based on your malware removal experience. If you lack such experience or want to be fully sure that you have effectively removed the .volcano files virus, experts advise downloading and scanning your PC with an advanced anti-malware program. Such software will make sure that all of the related files and objects to the .volcano ransomware are removed from your computer and your system remains protected against future infections as well.

If you are looking for ways to restore files, encrypted by the .volcano files virus, recommendations are to try the alternative methods for file recovery in step “2. Restore files, encrypted by .volcano Files Virus” below. They are created in order to help you restore as many files as possible without directly tampering with them, but bear in mind that they may not be 100% effective. Furthermore, we also advise you to perform a backup on all your files, since this ransomware infection may become decryptable in the future as well.

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Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Spy Hunter
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove .volcano Files Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .volcano Files Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .volcano Files Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .volcano Files Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .volcano Files Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .volcano Files Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .volcano Files Virus.

Ransomware infections and .volcano Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of .volcano Files Virus from Mac OS X.


Step 1: Uninstall .volcano Files Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .volcano Files Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .volcano Files Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .volcano Files Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .volcano Files Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .volcano Files Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Step 3 (Optional): Try to Restore Files Encrypted by .volcano Files Virus on your Mac.

Ransomware for Mac .volcano Files Virus aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money.

This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery Mac app by clicking on the link underneath:


.volcano Files Virus FAQ

What is .volcano Files Virus ransomware and how does it work?

.volcano Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .volcano Files Virus ransomware infect my computer?

Via several ways..volcano Files Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .volcano Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..volcano Files Virus files?

You can't. At this point the ..volcano Files Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..volcano Files Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .volcano Files Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..volcano Files Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..volcano Files Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .volcano Files Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .volcano Files Virus ransomware and then remove it without causing any additional harm to your important ..volcano Files Virus files.

Also, keep in mind that viruses like .volcano Files Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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