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.MOLE File Virus – Remove It and Restore Your Data

This article will aid you to remove the .MOLE File Virus completely. Follow the ransomware removal instructions at the end of this article.

A new cryptovirus variant without pointing out its name in its ransom note is seen to encrypt people’s files with the .MOLE extension. Malware researchers believe that it is a variant of the CryptoMix ransomware. Distribution for it mainly happens via spam e-mails. Opening such an e-mail loads a MS Word document, which is fake and contains the payload. Once that payload is executed, your data will get encrypted and the virus will leave a ransom note with payment instructions. Continue to read below and see how you might try to potentially restore some of your file data.

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Threat Summary

Threat Summary

Name .MOLE File Virus
Type Ransomware, Cryptovirus
Short Description The ransomware virus is believed to be a variant of CryptoMix. After encryption, it will display a detailed ransom note with payment instructions.
Symptoms The ransomware will encrypt your files and then place the extension .MOLE on each encrypted file.
Distribution Method Spam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss .MOLE File Virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.MOLE File Virus – Distribution Methods

The .MOLE file virus can distribute its infection through different methods. Currently, the main distribution method is via spam e-mails. That has been confirmed by malware researchers. Such an e-mail will pretend to be regarding some sort of a shipping notification and in most cases that a package has failed to be delivered. An example with the contents of a similar e-mail can be viewed from the screenshot down here:

As you can see above, a link will be present in the e-mail, stating that you can find further information about the case laid out inside the electronic letter. Clicking the link will trigger a redirect to a Web address portraying a fake Microsoft Word Document. You can see an example of that document below:

The document states that it is unreadable unless you install a plug-in that will “unlock” it. Pressing on the Download and install latest plugin version button will download the cryptovirus to your computer system and launch it.

The .MOLE file virus is also possible to distribute similar messages containing its payload file on social media and file-sharing services. Refrain from opening files right after you have downloaded them, especially if they come from suspicious sources such as links or e-mails as displayed above. Instead, you should scan them beforehand with a security tool. You should read the ransomware prevention tips written in our forum section.

.MOLE File Virus – In-Depth Analysis

The .MOLE file virus is dubbed like that due to the fact that it encrypts files while placing the .MOLE extension to them. Malware researchers claim that the ransomware is a variant of the CryptoMix ransomware virus.

After you have downloaded the ransomware from the fake MS Word document, the ransomware will display an error message:

The message states:

Display Color Calibration can’t turn off Windows calibration management.

Access is denied.

Then, when the “OK” button is pressed, the UAC (User Account Control) will launch asking you to give permission for the execution of the following command:

→”C:\Windows\SysWOW64\wbem\WMIC.exe” process call create “%UserProfile%\pluginoffice.exe”

Giving that permission will re-launch the ransomware with Administrative privileges, and your computer will be scanned so your files get encrypted.

The following processes will be stopped:

  • sc stop wscsvc
  • sc stop WinDefend
  • sc stop wuauserv
  • sc stop BITS
  • sc stop ERSvc
  • sc stop WerSvc

The ransom note will appear after the encryption process is finished. The note is written in English. Inside, you will see instructions with the demands for payment and how you might recover your files. The ransom note is inside a file called “INSTRUCTION_FOR_HELPING_FILE_RECOVERY.txt”.

That ransom note reads the following:

All your important files were encrypted on this computer.
You can verify this by click on see files an try open them.
Encryption was produced using unique public key RSA-1024 generated for this computer.
To decrypted files, you need to obtain private key.
The single copy of the private key, with will allow you to decrypt the files, is locate on a secret server on the internet.
The server will destroy the key within 78 hours after encryption completed.
To retrieve the private key, you need to Contact us by email , send us an email your DECRYPT-ID-0ec69ed5-3c99-40f8-8544-0c7653dcd3e5 number
and wait for further instructions.
For you to be sure, that we can decrypt your files – you can send us a single encrypted file and we will send you back it in a decrypted form.
Please do not waste your time! You have 72 hours only! After that The Main Server will double your price!
E-MAILS ADRESS:
oceanm@engineer.com
oceanm@india.com

The ransom note of the .MOLE file virus should not be followed. You should NOT under any circumstances pay or contact the cybercriminals. Your files may not even be restored, and nobody could guarantee you that. Moreover, supporting criminals is not a good idea. The crooks may get motivated to do more criminal activities, like creating more ransomware viruses.

.MOLE File Virus – Encryption Process

.MOLE file virus has an interesting encryption process. The encryption algorithms which are used for the process are both RSA and AES. A unique hexadecimal ID is created for each victim. That ID will get sent to a C2 (Command and Control) server that will utilize an RSA-1024 public encryption key. Your files will first get encrypted by an AES key and then that key will get further encrypted with the RSA-1024 key sent over the C2 server.

The file “%UserProfile%\AppData\Roaming\26E14BA00B70A5D0AE4EBAD33D3416B0.MOLE” contains the public RSA key.

The contents of that file are the following:

→—–BEGIN PUBLIC KEY—–
MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCE5+kCm02LQPVKdMT8OyzAKsagRFk3KL4UXuBb7OGYzinEX7y3LQEbWc/49jbnSaFZAm1ucIXK2CPrgC0g4FolRSH7IZ5TJuC3cgJZYN4uCP8z44zVk3wWloX9suVaRmvqxtkCm4nMR0JsR+3YbcB8ABMs
pUOBAHv+DlbcagmMbQIDAQAB
—–END PUBLIC KEY—–

Every file that gets encrypted will receive the same extension appended to each one of them, and that is the .MOLE extension. For instance Work.doc will look like SUD87S87S79DD8SF76SD7F8SD8F4F321.MOLE after encryption is done. Below you can see all file extensions that the .MOLE ransomware seeks to encrypt:

→.doc, .xls, .pub, .odt, .ods, .odp, .odm, .odc, .odb, .wps, .xlk, .ppt, .mdb, .accdb, .pst, .dwg, .dxf, .dxg, .wpd, .rtf, .wb2, .mdf, .dbf, .psd, .pdd, .eps, .ai, .indd, .cdr, .jpg, .dng, .3fr, .arw, .srf, .sr2, .bay, .crw, .cr2, .dcr, .kdc, .erf, .mef, .mrw, .nef, .nrw, .orf, .raf, .raw, .rwl, .rw2, .r3d, .ptx, .pef, .srw, .x3f, .der, .cer, .crt, .pem, .pfx, .p12, .p7b, .p7c

Extension list Source: Symantec

The .MOLE file virus cryptovirus will delete the Shadow Volume Copies from the Windows operating system with issuing the following three commands:

→vssadmin.exe Delete Shadows /All /Quiet

→bcdedit /set {default} recoveryenabled No

→bcdedit /set {default} bootstatuspolicy ignoreallfailures

That also makes the encryption process more viable since it eliminates one of the ways for decrypting your data. Read on through and see what kind of ways you might try out to potentially recover some of your files.

Remove .MOLE File Virus and Restore Your Data

If your computer got infected with the .MOLE file virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computer systems. You should remove the ransomware and follow the step-by-step instructions guide provided below.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for .MOLE File Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall .MOLE File Virus and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by .MOLE File Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .MOLE File Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove .MOLE File Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by .MOLE File Virus.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and .MOLE File Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.MOLE File Virus-FAQ

What is .MOLE File Virus Ransomware?

.MOLE File Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does .MOLE File Virus Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does .MOLE File Virus Infect?

Via several ways..MOLE File Virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of .MOLE File Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open ..MOLE File Virus files?

You can't without a decryptor. At this point, the ..MOLE File Virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your ..MOLE File Virus files successfully, then do not despair, because this virus is still new.

Can I Restore "..MOLE File Virus" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..MOLE File Virus files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of .MOLE File Virus Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate .MOLE File Virus ransomware and then remove it without causing any additional harm to your important ..MOLE File Virus files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can .MOLE File Virus Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the .MOLE File Virus Research

The content we publish on SensorsTechForum.com, this .MOLE File Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the .MOLE File Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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