What are calls coming from 1-844-402-0242? Is 1-844-402-0242 a scam? How to stop scammers at 1-844-402-0242 from calling you? How to remove any viruses from your OS?
If you have come across the number 1-844-402-0242 calling you and leaving a message that is asking you to upgrade your Microsoft License Key, be advised that this is most likely a scam. The scammers ask victims to renew their license by making a purchase. If you have been receiving calls from1-844-402-0242 containing your information, then we stronlgy recommend you to read this article to understand if your computer has been compromised by a virus and if your information has leaked.
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Threat Summary
Name | 1-844-402-0242 Scam |
Type | Tech Support Scam |
Short Description | The scam may call victims and lead them to virus sites or ask victims to pay large sum of money on shady sites that may steal their details. |
Symptoms | You may start seeing redirects to Microsoft web pages that are fake and claim that your license has expired. |
Distribution Method | Bundled downloads. Web pages which may advertise it. |
Detection Tool |
See If Your System Has Been Affected by malware
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Malware Removal Tool
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User Experience | Join Our Forum to Discuss 1-844-402-0242 Scam. |
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1-844-402-0242 License Key Scam – How Did I Get It and What Does It Do?
The main way via which you could have started to receive calls from 1-844-402-0242 is if you have exposed your information on several different websites. The main idea of this is to leave your cell phone number and site type.
Another way to get the scam is if you have an unwanted program, also detected as PUP on your computer. These programs all aim to get into your computer by being automatically added to it. They often display redirects to sites that may seem as the official Microsoft websites, but actually aim to threaten you that if you do not call the number 1-844-402-0242, then your computer will be shut down.
Most users have reported the scammers to call via a robotic voice, that threatens victims to pay for renewing their Microsoft License Key or they could be penalised with a fine or their computer could be shut down if they do not upgrade. More reports of the scam call can be seen underneath:
MacUser
9 Jul 2019
I received this call 2 times today ( was a recorded message and didn’t say who from) saying microsoft license would be discontinued and I could be penalized with a fine. Surprise! I have a MAC and I use Apple/ Safari platform not Microsoft so this is a big scam trying to scare people out of their money!
Caller: ??
Call type: Scam suspicionCenVA
11 Jul 2019
Calls repeatedly. Supposedly “…from Microsoft. Your computer Microsoft Windows 10 and Office 365 license got expired. Your computer will be permanently terminated. Call Microsoft at 1-844-402-0242 extension 2 immediately to renew your Microsoft license. I repeat 1-844-402-0242.” This is pure BS and a SCAM!!!
Caller: Microsoft
Call type: Scam suspicionRobokiller
25 Jul 2019
Robo call claimed that my windows 10 was going to be canceled. That’s funny, I don’t subscribe to windows. I’m going to go offensively and kill their robot.
Caller: 844-402-0242
Call type: Scam suspicion
If you come across those scams, our best advise is to scan your computer for malware immediately and blacklist the scam number to prevent it from calling you again.
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Remove 1-844-402-0242 Scam from Your Computer
If you want to be sure that your computer is free from any viruses, we strongly suggest that you follow the removal instructions underneath this article. They have been created with the primary idea in mind to help you delete all of the unwanted software step by step from your computer. If you are not sure whether your computer has been compromised as a result of 844-402-0242 scam calls, then we recommend that you scan it to check for any unwanted software or viruses, using a professional malware removal software. This program’s main puprose is to thoroughly scan for and remove any virus files from your computer plus protect it against such in the future as well.
- Windows
- Mac OS X
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
- Internet Explorer
- Stop Push Pop-ups
How to Remove 1-844-402-0242 Scam from Windows.
Step 1: Scan for 1-844-402-0242 Scam with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
![boot your pc in safe mode step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/2-step-remove-virus-sensorstechforum-com.jpg)
![boot your pc in safe mode step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/4-step-remove-virus-sensorstechforum-com.jpg)
![boot your pc in safe mode step 4](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/windows-safe-mode-running.jpg)
Step 3: Uninstall 1-844-402-0242 Scam and related software from Windows
Uninstall Steps for Windows 11
![Uninstall Malware from Windows 11 step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2024/08/uninstall-malware-from-windows-11-step1.jpg)
![Uninstall Malware from Windows 11 step 2](https://cdn.sensorstechforum.com/wp-content/uploads/2024/08/uninstall-malware-from-windows-11-step2.jpg)
![Uninstall Malware from Windows 11 step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2024/08/uninstall-malware-from-windows-11-step3.jpg)
Uninstall Steps for Windows 10 and Older Versions
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
![boot your pc in safe mode step 6](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/Run-Remove-Uninstal-pop-up-adware-hijacker-virus-sensorstechforum-2.jpg)
![boot your pc in safe mode step 7](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/Run-Remove-Uninstal-pop-up-adware-hijacker-virus-sensorstechforum-3.jpg)
Step 4: Clean Any registries, Created by 1-844-402-0242 Scam on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by 1-844-402-0242 Scam there. This can happen by following the steps underneath:
![clean malicious registries step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/5-step-remove-a-virus-sensorstechforum-com.jpg)
![clean malicious registries step 2](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/6-step-remove-virus-sensorstechforum-com.jpg)
![clean malicious registries step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/7-step-remove-virus-sensorstechforum-com.jpg)
Video Removal Guide for 1-844-402-0242 Scam (Windows).
Get rid of 1-844-402-0242 Scam from Mac OS X.
Step 1: Uninstall 1-844-402-0242 Scam and remove related files and objects
![uninstall virus from mac step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/1real-mac-removal-sensorstechforum-com.jpg)
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 1-844-402-0242 Scam. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 1-844-402-0242 Scam via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove 1-844-402-0242 Scam files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as 1-844-402-0242 Scam, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for 1-844-402-0242 Scam (Mac)
Remove 1-844-402-0242 Scam from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase 1-844-402-0242 Scam from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall 1-844-402-0242 Scam from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove 1-844-402-0242 Scam from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-844-402-0242 Scam will be removed.
Eliminate 1-844-402-0242 Scam from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
1-844-402-0242 Scam-FAQ
What Is 1-844-402-0242 Scam?
The 1-844-402-0242 Scam threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of 1-844-402-0242 Scam?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.
What to Do If I Have a "virus" like 1-844-402-0242 Scam?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does 1-844-402-0242 Scam Work?
Once installed, 1-844-402-0242 Scam can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.
1-844-402-0242 Scam can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is 1-844-402-0242 Scam Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the 1-844-402-0242 Scam Research
The content we publish on SensorsTechForum.com, this 1-844-402-0242 Scam how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on 1-844-402-0242 Scam?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the 1-844-402-0242 Scam threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.