If you have come across the number 1-844-402-0242 calling you and leaving a message that is asking you to upgrade your Microsoft License Key, be advised that this is most likely a scam. The scammers ask victims to renew their license by making a purchase. If you have been receiving calls from1-844-402-0242 containing your information, then we stronlgy recommend you to read this article to understand if your computer has been compromised by a virus and if your information has leaked.
|Type||Tech Support Scam|
|Short Description||The scam may call victims and lead them to virus sites or ask victims to pay large sum of money on shady sites that may steal their details.|
|Symptoms||You may start seeing redirects to Microsoft web pages that are fake and claim that your license has expired.|
|Distribution Method||Bundled downloads. Web pages which may advertise it.|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss 1-844-402-0242 Scam.|
1-844-402-0242 License Key Scam – How Did I Get It and What Does It Do?
The main way via which you could have started to receive calls from 1-844-402-0242 is if you have exposed your information on several different websites. The main idea of this is to leave your cell phone number and site type.
Another way to get the scam is if you have an unwanted program, also detected as PUP on your computer. These programs all aim to get into your computer by being automatically added to it. They often display redirects to sites that may seem as the official Microsoft websites, but actually aim to threaten you that if you do not call the number 1-844-402-0242, then your computer will be shut down.
Most users have reported the scammers to call via a robotic voice, that threatens victims to pay for renewing their Microsoft License Key or they could be penalised with a fine or their computer could be shut down if they do not upgrade. More reports of the scam call can be seen underneath:
9 Jul 2019
I received this call 2 times today ( was a recorded message and didn’t say who from) saying microsoft license would be discontinued and I could be penalized with a fine. Surprise! I have a MAC and I use Apple/ Safari platform not Microsoft so this is a big scam trying to scare people out of their money!
Call type: Scam suspicion
11 Jul 2019
Calls repeatedly. Supposedly “…from Microsoft. Your computer Microsoft Windows 10 and Office 365 license got expired. Your computer will be permanently terminated. Call Microsoft at 1-844-402-0242 extension 2 immediately to renew your Microsoft license. I repeat 1-844-402-0242.” This is pure BS and a SCAM!!!
Call type: Scam suspicion
25 Jul 2019
Robo call claimed that my windows 10 was going to be canceled. That’s funny, I don’t subscribe to windows. I’m going to go offensively and kill their robot.
Call type: Scam suspicion
If you come across those scams, our best advise is to scan your computer for malware immediately and blacklist the scam number to prevent it from calling you again.
Remove 1-844-402-0242 Scam from Your Computer
If you want to be sure that your computer is free from any viruses, we strongly suggest that you follow the removal instructions underneath this article. They have been created with the primary idea in mind to help you delete all of the unwanted software step by step from your computer. If you are not sure whether your computer has been compromised as a result of 844-402-0242 scam calls, then we recommend that you scan it to check for any unwanted software or viruses, using a professional malware removal software. This program’s main puprose is to thoroughly scan for and remove any virus files from your computer plus protect it against such in the future as well.
- Guide 1: How to Remove 1-844-402-0242 Scam from Windows.
- Guide 2: Get rid of 1-844-402-0242 Scam from Mac OS X.
- Guide 3: Remove 1-844-402-0242 Scam from Google Chrome.
- Guide 4: Erase 1-844-402-0242 Scam from Mozilla Firefox.
- Guide 5: Uninstall 1-844-402-0242 Scam from Microsoft Edge.
- Guide 6: Remove 1-844-402-0242 Scam from Safari.
- Guide 7: Eliminate 1-844-402-0242 Scam from Internet Explorer.
How to Remove 1-844-402-0242 Scam from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove 1-844-402-0242 Scam
Step 2: Uninstall 1-844-402-0242 Scam and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by 1-844-402-0242 Scam on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by 1-844-402-0242 Scam there. This can happen by following the steps underneath:
Get rid of 1-844-402-0242 Scam from Mac OS X.
Step 1: Uninstall 1-844-402-0242 Scam and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 1-844-402-0242 Scam via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove 1-844-402-0242 Scam from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase 1-844-402-0242 Scam from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall 1-844-402-0242 Scam from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove 1-844-402-0242 Scam from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-844-402-0242 Scam will be removed.
Eliminate 1-844-402-0242 Scam from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.