AcroWare CryptoLocker Virus – How to Remove It and Unlock PC

AcroWare CryptoLocker Virus – How to Remove It and Unlock PC

This article has been created to help explain what is the AcroWare CryptoLocker virus and how to remove it from your computer.

Another screenlocker type of ransomware was recently detected by researchers. The virus aims to lock the screen on the computers infected by it and then display it’s ransom note message which asks victims to pay 80 USD or EUR in BitCoins by sending them to the address shown on the note. In case your computer has been infected by AcroWare CryptoLocker, we strongly suggest that you read this article as it will show you how you can remove AcroWare from your computer and how you can stop such viruses from infecting your PC in the future.

Threat Summary

TypeRansomware, Screenlocker
Short DescriptionAims to lock the screens on the computers compromised by it and then display it’s ransom note.
Symptoms AcroWare CryptoLocker displays a ransom note, called “YOUR COMPUER GOT LOCKED”
Distribution MethodSpam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by AcroWare


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss AcroWare.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

AcroWare Cryptolocker – Distribution Methods

Similar to other ransomware viruses of this type, the AcroWare Cryptolocker aims to get users to download and install fake files, that may pose as documents or programs. These files may be sent to victims via e-mails and other methods as well. The most often used method for sending files is believed to be via spammed e-mail messages, whose main purpose is to convince victims that the attachment within the e-mail is of an important nature, for example:

  • Invoice.
  • A banking statement or document.
  • A receipt for an order.
  • Order cancellation report.

But if the file pretends to be a program, than the situation is more complex, because the crooks may mask it as one of those programs that you regularly download and install, with the main idea behind that being the fact that when you search for the program, the fake installer appears on your ressults.

AcroWare Cryptolocker – More Information and Activity

The main payload of AcroWare ransomware has been detected and uploaded on VirusTotal with the following parameters:

SHA-256: f9efcfc5328e6502cbbbff752a940ac221e437d8732052fc265618f6a6ad72ae
Name:Advanced Ransi.exe
Size:710.5 KB

Once the malware infects your computer, it may modify key Windows settings which may allow it to change certain aspects of the infect machine, like the screensaver, wallpaper and login screen.

The outcome of this is that the virus obtains permissions and locks your PC, displaying the following ransom note:

Text from Image:

Your Computer Got Sniped by AcroWare Cryptolocker!
All your Personal Data got encrypted and the decryption key is stored on a hidden
webserver, after 72 hours thedecryption key will get removed and your personal
data/files are Lost forever. To get the decryption key and saveyour personal data/files
you have to pay 80 USD/EUR in Bitcoins to this Bitcoin Adress: 1KyU66252TCEWapwufy8quALawySij84
and send a email with your ID(Top Left) and your bitcoin adress to this email adress: any try of removing this Ransomware will result in an instantly
delete of the Decryption key and all your files!

Once this ransomware virus has set up, it then locks your screen so that you cannot use your PC in either way. As visible from the ransom note, AcroWare Cryptolocker only pretends to have encrypted the files, but if you see it on your computer, know that your files are safe and extract them on another drive until you remove the virus.

How to Remove AcroWare CryptoLocker from Windows

In order to make sure that the AcroWare ransomware is fully removed from your computer, our suggestion is that you read the instructions underneath the article and try your best to follow them. Furthermore, the best method to remove AcroWare ransomware from your computer is to do that automatically and preferably with the aid of an advanced anti-malware software. Such program is capable of eliminating this threat from your computer in a safe manner and in the same time can also ensure that your PC is also protected in the future too.


Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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