THREAT REMOVAL

.Asasin File Virus (Locky) – Remove It and Restore Files

The article will aid you remove the .Asasin File Virus in full. Follow the ransomware removal instructions given at the end of this article.

.Asasin File Virus is Locky’s latest ransomware iteration which appends the .Asasin extension to all encrypted files. Your computer system can become infected resulting from you opening an email attachment that contains a malicious link which loads automatically upon opening the attached file. Apparently, the changes in this version of the virus are in its email invoice messages, payload domains and variations in the payment price. Continue to read and check if you can potentially restore your files below.

Threat Summary

Name .Asasin File Virus
Type Ransomware, Cryptovirus
Short Description The .Asasin file virus is the latest spreading variant of Locky ransomware. The cryptovirus has minor changes in its email invoices and payload domains and payment price.
Symptoms Your files get encrypted and receive the .asasin extension appended to their names. You see a ransom note with instructions which states that the encryption which is used is both AES and RSA.
Distribution Method Phishing Email Campaigns with File Attachments, Malicious Domains
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User Experience Join Our Forum to Discuss .Asasin File Virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.Asasin File Virus – Update November 2017

The .Asasin Locky Version has updated its domains that spread the payload these last couple of days. From November the newest domains are going to redirect you until eventually you land on the final payload page “ https://hobbystube(.)net/dkjshfg643” and execute the malware QTLoader which delivers Locky. Below, inside the accordion, you can preview the latest distribution domains for the cryptovirus:

List with some of the payload download sites

Object Linking and Embedding download links in Microsoft Word files:

christakranzl(.)at/eiuhf384
claridge-holdings(.)com/eiuhf384
aurea-art(.)ru/eiuhf384
dvprojekt(.)hr/eiuhf384
cornertape(.)net/eiuhf384

Intermediate payload serving Netcat and QTLoader:

https://projex-dz(.)com/i8745fydd
https://celebrityonline(.)cz/i8745fydd
https://sigmanet(.)gr/i8745fydd
https://apply.pam-innovation(.)com/i8745fydd
https://bwos(.)be/i8745fydd
https://zahntechnik-imlau(.)de/i8745fydd

All of the above domains and links, lead to Locky (.asasin).

Notice! The above list with domains is for purely informational purposes and it is strongly advised against the opening of any of them, because they will download the virus onto your computer.

.Asasin File Virus – Distribution Techniques

The main variant of the .Asasin File Virus propagates itself via e-mail spam campaigns. The e-mail has a subject that reads “Document invoice_21637_sign_and_return.pdf is complete”. Inside there is a .7z or a .7zip attached file which is not properly added to the email and seen as a base64 code, so most people would see it as a text and won’t even know that it is an attachment. If the malware authors fix it, you will be able to see and open it, thus loading a VBS script in that way. The script will download the virus payload from a malicious domain. Your computer machine gets infected in a matter of seconds, getting your files encrypted. The text of the e-mail message should be the following if it loads correctly:

Hello,
This document has been signed and is now complete.

In the near future you can expect similar e-mails to appear.

Below you can see the new payload domains spreading this version of the ransomware:

List with some of the payload download sites

deltasec(.)net/iugftrs2?
shahanabiomedicals(.)com/iugftrs2?
henweekendsbirmingham(.)co.uk/iugftrs2?
ostiavolleyclub(.)it/iugftrs2?
agrourbis(.)com/iugftrs2?
dueeffepromotion(.)com/iugftrs2?
axtes(.)com/iugftrs2?
mastertenniscoach(.)com/iugftrs2?
likiihillschool(.)com/iugftrs2?
xploramail(.)com/iugftrs2?
nsaflow(.)info/p66/iugftrs2

Notice! The above list with domains is for purely informational purposes and it is strongly advised against the opening of any of them, because they will download the virus onto your computer.

Refrain from opening any file from the Internet directly. You should always perform a scan with a security application first. You can read the tips for ransomware prevention in our forum to inform yourself more about the prevention tactics you can use and some methods to fight back ransomware threats.

.Asasin File Virus – Technical Information

The .Asasin File Virus is the newest Locky ransomware variant. The extension .Asasin is placed to all encrypted files. This version of the notorious cryptovirus has been spreading through the Necurs Botnet.

The Locky ransomware also makes entries in the Windows Registry to achieve a higher level of persistence. Registry entries of that caliber are typically designed to start the virus automatically with every launch of the Windows Operating System or even repress and tamper with processes.

The message with the ransom payment instructions appears to have only minor changes, leaving the core of the ransom message intact for the most part and is stored inside two files called “asasin”. Those files are with a .bmp and a .htm extensions. You can preview the image that replaces your Desktop background from down below:

The ransom message reads the following:

!!! IMPORTANT INFORMATION !!!!

All of your files are encrypted with RSA-2048 and AES-128 ciphers.

More information about the RSA and AES can be found here:
https://en.wildpedia.org/wiki/RSA_(cryptosystem)
https://en.wikipedia.org/wiki/Advanced_Encryption_Standard

Decrypting of your files is only possible with the private key and decrypt program, which is on our secret server.

To receive your private key follow one of the links:

If all of this addresses are not available, follow these steps:

1. Download and install Tor Browser: https://www.torproject.org/downIoad/download-easy.html
2. After a successful installation, run the browser and wait for initialization.

3. Type in the address bar: g46mbrrzpfszonuk.onion

4. Follow the instructions on the site.

!!! Your personal identification ID: !!!

You can preview the .htm version of that note in the picture down here:

Here is how the TOR payment page looks like:

Here is what it says on the TOR payment page:

Languages: English

Locky Decryptor™

We present a special software – Locky Decryptor™ –
which allows to decrypt and return control to all your encrypted files.

How to buy Locky Decryptor™?
You can make a payment with BitCoins, there are many methods to get them.

You should register BitCoin wallet:

Simplest online wallet or Some other methods of creating wallet

Purchasing Bitcoins, although it’s not yet easy to buy bitcoins, it’s getting simpler every day.

Here are our recommendations:

localbitcoins.com (WU) Buy Bitcoins with Western Union.
coincafe.com Recommended for fast, simple service.
Payment Methods: Western Union, Bank of America, Cash by FedEx, Moneygram, Money Order. In NYC: Bitcoin ATM, in person.
localbitcoins.com Service allows you to search for people in your community willing to sell bitcoins to you directly.
cex.io Buy Bitcoins with VISA/MASTERCARD or wire transfer.
btcdirect.eu The best for Europe.
bitquick.co Buy Bitcoins instantly for cash.
howtobuybitcoins.info An international directory of bitcoin exchanges.
cashintocoins.com Bitcoin for cash.
coinjar.com CoinJar allows direct bitcoin purchases on their site.
anxpro.com
bittylicious.com

Send 0.25 BTC to Bitcoin address:

Note: Payment pending up to 30 mins or more for transaction confirmation, please be patient…

Date Amount BTC Transaction ID Confirmations
not found

Refresh the page and download decryptor.

When Bitcoin transactions will receive one confirmation, you will be redirected to the page for downloading the decryptor.

The TOR payment page shows above reveals that the .Asasin file virus demands 0.25 Bitcoin as payment, which equals to 1.200 US dollars at the moment of writing. However, you should NOT under any circumstances pay anything to these cybercriminals. Nobody can guarantee that you will recover your data upon paying, or that you won’t get your files infected again in the near future. Adding to that, giving money to cybercriminals could be interpreted as supporting them financially, and could also motivate them to keep creating more ransomware viruses. Apparently, the latter is true as new variants of Locky ransomware keep showing up.

.Asasin File Virus – Encryption Process

The .Asasin File Virus appends the .Asasin extension to all encrypted files. As malware researchers have confirmed that it is indeed a new variant of the Locky Ransomware, it is most likely seeking to encrypt files with extensions such as its previous versions:

→.001, .002, .003, .004, .005, .006, .007, .008, .009, .010, .011, .123, .1cd, .3dm, .3ds, .3fr, .3g2, .3gp, .3pr, .602, .7z, .7zip, .ARC, .CSV, .DOC, .DOT, .MYD, .MYI, .NEF, .PAQ, .PPT, .RTF, .SQLITE3, .SQLITEDB, .XLS, .aac, .ab4, .accdb, .accde, .accdr, .accdt, .ach, .acr, .act, .adb, .adp, .ads, .aes, .agdl, .ai, .aiff, .ait, .al, .aoi, .apj, .apk, .arw, .asc, .asf, .asm, .asp, .aspx, .asset, .asx, .avi, .awg, .back, .backup, .backupdb, .bak, .bank, .bat, .bay, .bdb, .bgt, .bik, .bin, .bkp, .blend, .bmp, .bpw, .brd, .bsa, .cdf, .cdr, .cdr3, .cdr4, .cdr5, .cdr6, .cdrw, .cdx, .ce1, .ce2, .cer, .cfg, .cgm, .cib, .class, .cls, .cmd, .cmt, .config, .contact, .cpi, .cpp, .cr2, .craw, .crt, .crw, .cs, .csh, .csl, .csr, .css, .csv, .d3dbsp, .dac, .das, .dat, .db, .db3, .db_journal, .dbf, .dbx, .dc2, .dch, .dcr, .dcs, .ddd, .ddoc, .ddrw, .dds, .der, .des, .design, .dgc, .dif, .dip, .dit, .djv, .djvu, .dng, .doc, .docb, .docm, .docx, .dot, .dotm, .dotx, .drf, .drw, .dtd, .dwg, .dxb, .dxf, .dxg, .edb, .eml, .eps, .erbsql, .erf, .exf, .fdb, .ffd, .fff, .fh, .fhd, .fla, .flac, .flf, .flv, .flvv, .forge, .fpx, .frm, .fxg, .gif, .gpg, .gray, .grey, .groups, .gry, .gz, .hbk, .hdd, .hpp, .html, .hwp, .ibank, .ibd, .ibz, .idx, .iif, .iiq, .incpas, .indd, .iwi, .jar, .java, .jnt, .jpe, .jpeg, .jpg, .js, .kc2, .kdbx, .kdc, .key, .kpdx, .kwm, .laccdb, .lay, .lay6, .lbf, .ldf, .lit, .litemod, .litesql, .log, .ltx, .lua, .m2ts, .m3u, .m4a, .m4p, .m4u, .m4v, .mapimail, .max, .mbx, .md, .mdb, .mdc, .mdf, .mef, .mfw, .mid, .mkv, .mlb, .mml, .mmw, .mny, .moneywell, .mos, .mov, .mp3, .mp4, .mpeg, .mpg, .mrw, .ms11, .msg, .myd, .n64, .nd, .ndd, .ndf, .nef, .nk2, .nop, .nrw, .ns2, .ns3, .ns4, .nsd, .nsf, .nsg, .nsh, .nvram, .nwb, .nx2, .nxl, .nyf, .oab, .obj, .odb, .odc, .odf, .odg, .odm, .odp, .ods, .odt, .ogg, .oil, .onetoc2, .orf, .ost, .otg, .oth, .otp, .ots, .ott, .p12, .p7b, .p7c, .pab, .pages, .pas, .pat, .pcd, .pct, .pdb, .pdd, .pdf, .pef, .pem, .pfx, .php, .pif, .pl, .plc, .plus_muhd, .png, .pot, .potm, .potx, .ppam, .pps, .ppsm, .ppsx, .ppt, .pptm, .pptx, .prf, .ps, .psafe3, .psd, .pspimage, .pst, .ptx, .pwm, .py, .qba, .qbb, .qbm, .qbr, .qbw, .qbx, .qby, .qcow, .qcow2, .qed, .r3d, .raf, .rar, .rat, .raw, .rb, .rdb, .re4, .rm, .rtf, .rvt, .rw2, .rwl, .rwz, .s3db, .safe, .sas7bdat, .sav, .save, .say, .sch, .sd0, .sda, .sdf, .sh, .sldm, .sldx, .slk, .sql, .sqlite, .sqlite3, .sqlitedb, .sr2, .srf, .srt, .srw, .st4, .st5, .st6, .st7, .st8, .stc, .std, .sti, .stm, .stw, .stx, .svg, .swf, .sxc, .sxd, .sxg, .sxi, .sxm, .sxw, .tar, .tar.bz2, .tbk, .tex, .tga, .tgz, .thm, .tif, .tiff, .tlg, .txt, .uop, .uot, .upk, .vb, .vbox, .vbs, .vdi, .vhd, .vhdx, .vmdk, .vmsd, .vmx, .vmxf, .vob, .wab, .wad, .wallet, .wav, .wb2, .wk1, .wks, .wma, .wmv, .wpd, .wps, .x11, .x3f, .xis, .xla, .xlam, .xlc, .xlk, .xlm, .xlr, .xls, .xlsb, .xlsm, .xlsx, .xlt, .xltm, .xltx, .xlw, .xml, .ycbcra, .yuv, .zip

The encryption algorithm that is claimed to be used by Locky in all of its ransom notes is RSA-2048 with AES 128-bit ciphers. A file will be renamed and receive the new extension and its name will be something like 42W8TZ2K-98PW-YG37-U2F2DS8V-KOA3A226UIX1.asasin. The length will always be the same, due to how the cryptovirus has been coded.

The Locky cryptovirus has a high probability to delete the Shadow Volume Copies from the Windows Operating System by executing the following command:

→vssadmin.exe delete shadows /all /Quiet

That command eliminates one of the proper ways for restoring your computer system along with its files to a previous state. If the command is run, the encryption process of the virus will become quite more effective.

Remove .Asasin File Virus and Restore Your Files

If your computer got infected with the .Asasin File Virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computer systems. You should remove the ransomware and follow the step-by-step instructions guide provided below.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove .Asasin File Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .Asasin File Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .Asasin File Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .Asasin File Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .Asasin File Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .Asasin File Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .Asasin File Virus.

Ransomware infections and .Asasin File Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of .Asasin File Virus from Mac OS X.


Step 1: Uninstall .Asasin File Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .Asasin File Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .Asasin File Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .Asasin File Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .Asasin File Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .Asasin File Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for .Asasin File Virus:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by .Asasin File Virus.

Ransomware infections and .Asasin File Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.Asasin File Virus FAQ

What is .Asasin File Virus ransomware and how does it work?

.Asasin File Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .Asasin File Virus ransomware infect my computer?

Via several ways..Asasin File Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .Asasin File Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..Asasin File Virus files?

You can't. At this point the ..Asasin File Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..Asasin File Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .Asasin File Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..Asasin File Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..Asasin File Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .Asasin File Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .Asasin File Virus ransomware and then remove it without causing any additional harm to your important ..Asasin File Virus files.

Also, keep in mind that viruses like .Asasin File Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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